Good to know
|Value for money||8,2|
|Distance to city centre||19,2 km|
|Nearest airport||Rome Ciampino|
|Distance to airport||4,6 km|
|"Friendly staff, lovely rooms."||(in 52 reviews)|
|"Room was excellent - also quiet."||(in 20 reviews)|
|"Very friendly staff and outstanding customer service."||(in 8 reviews)|
|"Bed was very uncomfortable."||(in 8 reviews)|
|"Tv in room was tiny."||(in 9 reviews)|
Time of year
Show reviews that mention
|airport to the hotel||in 61 reviews|
|bed was uncomfortable||in 19 reviews|
|bend to wash||in 6 reviews|
|breakfast shuttle||in 18 reviews|
|clean hotel||in 40 reviews|
|customer service||in 9 reviews|
|drainage was blocked||in 6 reviews|
|english channels on tv||in 10 reviews|
|friendly staff||in 76 reviews|
|good breakfast||in 50 reviews|
|public transport||in 18 reviews|
|regular bus service||in 26 reviews|
|room was not clean||in 29 reviews|
|total cost||in 3 reviews|
|train station||in 14 reviews|
breakfast is varied, with eggs bacon cheese and ham as well as cakes juices and yogurts, teas etc. we could take more than a coffee/cappuccino each as we pleased.
we took a triple, but the third bed was a very uncomfortable armchair than opens in a bed. the mattress was thin and I could feel the springs in my back. in order to avoid them pushing against my spine i had to shrink in half on this single bed... plus every time I moved to try and change position the bed would make noises and disturb the sleep of my friends. we had a small kitchen in the room, presented to us as an 'upgrade', but there was a notice informing us that using the kitchen would incur in extra cost. finally, we could use one of the official entrance point if the hotel as they locked it with a thick chain and 'did not have the key' for the lock. we had to walk all around the property and it's neighbours with our luggage. when we complained that at least the hotel information should be uploaded (street directions as well as Google maps), they asked that *we* took care of that. not very professional.
Luigi was super helpful and we owe our experience to him as he really helped us and informed us what to see, how to get there and even local resturants! The hotel was clean, the staff are friendly and speak very good english!! Can't really fault this place really.
No WIFI in the rooms, but that's not an issue for us, especially as the lobby had free WIFI anyway.
property clearly outdated, aircons not working etc etc... but close to the airport and with a 5 o-clock start in the morning that was just ok
Good location for trips to surrounding villages and little towns (Albano Laziale, Castel Gandolfo, Lago Albano).
There was no internet connection in apartments...
Staff and lounge
Food and matrimonial bed as it was two singles and it kept opening
Located in Marino, Excel Hotel Roma Ciampino is within a 10-minute drive of Lake Albano and Lake Albano. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a shuttle from the hotel to the airport (available on request) and a train station pick-up service.
based on 291 reviews
Value for money
Policies vary by room type and provider.
Reviews about Excel Hotel Roma Ciampino
Most popular landmarks
- Basilica di San Giovanni in Laterano 16,7 km
- Basilica di San Clemente 17,4 km
- Colosseo 17,7 km
- Arco di Costantino 17,7 km
- Palatino 17,9 km
- Foro Romano 18,3 km
|Rome Ciampino||4,6 km|
|Rome Fiumicino||30,7 km|
|Rome S. Maria Delle Mole||1,8 km|
|Frattocchie Pantanella||2,2 km|