Cons (-) Smelled like "the dog wing" where our room was.. Primarily in the entry hallway. If they replaced the carpeting the rest was fine.
3 stars
Heartland Hotel Queenstown
Photos of Heartland Hotel Queenstown
Overview
Heartland Hotel Queenstown is situated in Queenstown and is close to nearby attractions, including Skycity Queenstown and Queenstown Gardens. It also provides 24-hour room service, a 24-hour reception and a sauna.
Heartland Hotel Queenstown offers a concierge, a currency exchange and babysitting/child services. A Wi-Fi connection is also available.
Each cosy room at the hotel offers a refrigerator, a mini bar and movies-on-demand, as well as all the essentials for an enjoyable stay. They provide a bathtub and tea and coffee making facilities.
Those staying at Heartland Hotel Queenstown are welcome to relax with a beverage at the in-house bar, or sit down to a meal at Hillside. Guests are also able to try one of the various bars and cafés in the area.
Heartland Hotel Queenstown is under a 15-minute drive from Queenstown International Airport and Skyline Gondola Restaurant & Luge is a brief stroll away. Additionally, a range of tourist attractions are within easy reach.
Latest deals for Heartland Hotel Queenstown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Heartland Hotel Queenstown
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- 24-hour front desk
General
- Family rooms
- Seating area
- Lake view
- Telephone
- Carpeted
- Mountain view
- Storage available
Kitchen
- Electric kettle
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Kitchenette
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Eco tourism
- Beach access
- Bicycle hire
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Pool and spa
- Hot tub
- Sauna
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Workspace
- Desk
Fitness
- Fitness centre
Reviews of Heartland Hotel Queenstown
7.6
Good
2805 verified ratings
Wonderful
959
Very good
613
Good
572
Okay
277
Fair
186
Mediocre
97
Poor
101
Summary of reviews
Guests say
Guests appreciate the hotel's great location, mentioning its convenience and proximity to town as significant positives. The cleanliness of the rooms received mixed reviews, with some guests noting issues such as stains and unclean bathrooms, while others found their accommodations tidy. The friendliness and helpfulness of the staff were frequently commended. However, many guests reported issues with bed comfort, citing uncomfortable mattresses and bed linen problems, which detracted from their overall experience. Additionally, concerns about the bathrooms and noise levels were noted.AI-generated from customer reviews
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Score by provider
7.6 out of 10
2061 reviews
8.6 out of 10
87 reviews
1 out of 10
1 review
9 out of 10
2 reviews
All reviews
Pros (+) Great location close to town
Location
27 Stanley Street, Queenstown 9300
What's nearby
- Queenstown CBD224 m
- Queenstown Beach303 m
- Ivan Clarke Gallery325 m
- Skycity Queenstown Casino348 m
- TSS Earnslaw Steamship0.5 km
- Lasseters Wharf Casino0.6 km
- Queenstown Gardens0.7 km
- Kiwi and Birdlife Park0.8 km
- Skyline Queenstown0.8 km
- Bob's Peak1.5 km
- Queenstown Event Centre5.9 km
- Skippers Canyon6.1 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Heartland Hotel Queenstown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7,5 |
|---|---|
Distance to city centre | 0,3 km |
Nearest airport | Queenstown Intl |
Distance to airport | 6,1 km |