Hotel Universel

2300, chemin Sainte-Foy, Québec City, QC G1V 1S5, Canada
+1 418 653 5250

rate per night


based on 3 031 reviews
Hotel Universel - Québec City, QC, Canada
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Provider Nightly total
TripAdvisor R1 160

Good to know

Distance to city centre 5,6 km
Location rating 8,0
Nearest airport Québec City
Distance to airport 8,4 km



Standard rooms

R1 174+

Bed type
Nightly base price
Queen bed
R1 174 per night
Queen bed
R1 281 per night
Queen bed
R1 313 per night
Queen bed
R1 345 per night
R1 397 per night
R1 453 per night
Queen bed
R1 601 per night
Queen bed
R1 822 per night

Queen rooms


Bed type
Nightly base price
Queen bed
R967 per night
Queen bed
R1 160 per night




Traveller rating


Time of year

Traveller type

Show reviews that mention

air conditioner in 20 reviews
bathroom was very small in 28 reviews
beds very uncomfortable in 34 reviews
boston pizza in 18 reviews
breakfast included in 24 reviews
bus ride in 6 reviews
couple of days in 4 reviews
free parking in 43 reviews
fun for the kids in 17 reviews
good location in 47 reviews
hot tub in 34 reviews
hotel room in 65 reviews
old quebec in 28 reviews
parking lot in 46 reviews
room had a small in 100 reviews
room service in 15 reviews
room was dirty in 107 reviews
room we were given in 103 reviews
smell of chlorine in 9 reviews
staff was very friendly in 70 reviews
swimming pool in 155 reviews
  • Okay
    Feb 2020

    Boston pizza room service

    Hot water ran out wasnt able to use the spa bath

  • Good
    Feb 2020

    The hotel was reasonable value but not close enough to the old city without using car. Pool area was fine for kids but the pool was small. Pool area had a nice tropical vibe. Room was alright but bathroom was tiny. Staff were helpful. Good size fridge in room.

    Bigger bathroom, sink counter had no room. More channels on the TV needed in English.

  • Good
    Feb 2020

    We loved the hot tub and pool area.

    The standard room was ok but a shelf or hooks to put bathroom stuff would be good in a small bathroom. No counter space.

  • Poor
    Feb 2020

    The waterfall into the jacuzzi was neat. The penguins and polar bear were cute.

    Beds were rock hard. Other guests partied all night and walls were paper thin. Pool and jacuzzi had way too much chlorine used. Saunas worked once but when you got out, you couldn't get them working again. Staff made you feel like it was all your fault when you asked for assistance. Cobwebs in the rooms, toilets didn't flush, bathroom fans were extremely noisy and clunky. Bathrooms are NOT disability accessible and as well are definitely NOT made for big and tall people. All in we stayed one night, demanded a refund and left for a different hotel. Their beds also messes up my back, good, neck. I've had severe pain since lying on those beds. They also say queen sized beds , however they're only double.

  • Poor
    Feb 2020

    Pool area (which was the main reason I chose it) was alot smaller than the photos suggested. My kids and I got woken twice (12am and 3:30am) by very noisy (drunk) people in the hallway. Was booked to stay 2 nights but left after 1 even though they wouldn't give me even a partial refund. Was awful.

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Hotel Universel Quebec is a smoke-free hotel that is located in Quebec, Canada and is a short five miles away from Quebec Airport. The amenities that the establishment provides guests include free parking, a gym, a heated indoor pool, free WiFi, a hot tub, a spa, an on-site bar, vending machines, car hire service, and an on-site restaurant. For those visiting due to business, it offers meeting rooms, conference facilities and a business center with internet access.

This establishment has a total of 160 rooms varying in size from standard rooms, family rooms, and suites that are available for booking all year round. The features in every room that are available include air conditioning, a flatscreen TV, a mini-refrigerator, a coffee maker, a microwave, and a hairdryer.

The attractions that are available near Hotel Universel Quebec include Salle Albert Rousseau which is a comedy club that is a short seven-minute walk from the hotel grounds. Defi Laser is an entertainment center that is a nine-minute walk from the establishment, Site Historique de la visitation is an eight-minute walk from the hotel. Further attractions include Place Fleur de Lys is almost three miles away, as well as Battlefields Park Parc des Champs de Bataille.

Restaurants that are located in the vicinity of the hotel are a variety of flavors. Le Cedre Restaurant Libanais is an eight-minute walk from the hotel. Chez Victor is also an eight-minute walk from the establishment, Buddha-Station is an 11-minute walk from the hotel, and Matto Sainte-Foy is a 10-minute walk from the hotel.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air conditioning

7,3 Good

based on 3 031 reviews









Check in


Check out



Policies vary by room type and provider.


Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Laundry service
Meeting/Banquet facilities
Hot tub
Indoor pool
No smoking
Express check out
24-hour front desk
Night club
Storage available
Coffee shop
Free Internet
Pets not allowed
Free long-term parking
Steam room
Currency exchange on-site
Laundry facilities
Room service

FAQs when booking at Hotel Universel

Where is Hotel Universel located?

Hotel Universel is located at 2300, chemin Sainte-Foy in Cité Universitaire, 5,6 km from the centre of Québec City. Quebec Aquarium Park is the closest landmark to Hotel Universel.

When is check-in time and check-out time at Hotel Universel?

Check-in time is 16:00 and check-out time is 12:00 at Hotel Universel.

Does Hotel Universel offer free Wi-Fi?

Yes, Hotel Universel offers free Wi-Fi.

Does Hotel Universel offer free parking?

No, Hotel Universel does not offer free parking.

Does Hotel Universel offer free airport shuttle service?

No, Hotel Universel does not offer free airport shuttle service.

How far is Hotel Universel from the airport?

Hotel Universel is 8,4 km from Québec City.

Can you bring pets to Hotel Universel?

No, pets are not allowed at Hotel Universel.

Does Hotel Universel have a pool?

Yes, Hotel Universel has a pool on-site.


Hotel Universel - Québec City - Building All photos (13)
Hotel Universel - Québec City - Building Building (2)
Hotel Universel - Québec City - Bedroom Bedroom (6)
Hotel Universel - Québec City - Lobby Lobby (3)
Hotel Universel - Québec City - Bathroom Bathroom (1)


Most popular landmarks

  • Quebec Aquarium Park 4 km
  • Quebec Bridge 4,2 km
  • Martello Tower 4,9 km
  • Battlefields Park 4,9 km
  • Observatoire de la Capitale 5,2 km
  • Pepsi Coliseum 5,5 km

Getting around

Québec City 8,4 km
Québec City Sainte-Foy 3,9 km
Québec City Gare du Palais 6 km

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