Good to know
|Distance to city centre||5,6 km|
|Nearest airport||Québec City|
|Distance to airport||8,4 km|
|"Lovely pool and spa area."||(in 112 reviews)|
|"Boston Pizza on-site was great"||(in 12 reviews)|
|"So helpful and excellent customer service."||(in 2 reviews)|
|"Bathroom was very small."||(in 8 reviews)|
|"Booking.com showed breakfast included while booking."||(in 7 reviews)|
|"Rooms were not well cleaned!!"||(in 23 reviews)|
Time of year
Show reviews that mention
|air conditioner||in 20 reviews|
|bathroom was very small||in 28 reviews|
|beds very uncomfortable||in 34 reviews|
|boston pizza||in 18 reviews|
|breakfast included||in 24 reviews|
|bus ride||in 6 reviews|
|couple of days||in 4 reviews|
|free parking||in 43 reviews|
|fun for the kids||in 17 reviews|
|good location||in 47 reviews|
|hot tub||in 34 reviews|
|hotel room||in 65 reviews|
|old quebec||in 28 reviews|
|parking lot||in 46 reviews|
|room had a small||in 100 reviews|
|room service||in 15 reviews|
|room was dirty||in 107 reviews|
|room we were given||in 103 reviews|
|smell of chlorine||in 9 reviews|
|staff was very friendly||in 70 reviews|
|swimming pool||in 155 reviews|
Boston pizza room service
Hot water ran out wasnt able to use the spa bath
The hotel was reasonable value but not close enough to the old city without using car. Pool area was fine for kids but the pool was small. Pool area had a nice tropical vibe. Room was alright but bathroom was tiny. Staff were helpful. Good size fridge in room.
Bigger bathroom, sink counter had no room. More channels on the TV needed in English.
We loved the hot tub and pool area.
The standard room was ok but a shelf or hooks to put bathroom stuff would be good in a small bathroom. No counter space.
The waterfall into the jacuzzi was neat. The penguins and polar bear were cute.
Beds were rock hard. Other guests partied all night and walls were paper thin. Pool and jacuzzi had way too much chlorine used. Saunas worked once but when you got out, you couldn't get them working again. Staff made you feel like it was all your fault when you asked for assistance. Cobwebs in the rooms, toilets didn't flush, bathroom fans were extremely noisy and clunky. Bathrooms are NOT disability accessible and as well are definitely NOT made for big and tall people. All in we stayed one night, demanded a refund and left for a different hotel. Their beds also messes up my back, good, neck. I've had severe pain since lying on those beds. They also say queen sized beds , however they're only double.
Pool area (which was the main reason I chose it) was alot smaller than the photos suggested. My kids and I got woken twice (12am and 3:30am) by very noisy (drunk) people in the hallway. Was booked to stay 2 nights but left after 1 even though they wouldn't give me even a partial refund. Was awful.
Hotel Universel Quebec is a smoke-free hotel that is located in Quebec, Canada and is a short five miles away from Quebec Airport. The amenities that the establishment provides guests include free parking, a gym, a heated indoor pool, free WiFi, a hot tub, a spa, an on-site bar, vending machines, car hire service, and an on-site restaurant. For those visiting due to business, it offers meeting rooms, conference facilities and a business center with internet access.
This establishment has a total of 160 rooms varying in size from standard rooms, family rooms, and suites that are available for booking all year round. The features in every room that are available include air conditioning, a flatscreen TV, a mini-refrigerator, a coffee maker, a microwave, and a hairdryer.
The attractions that are available near Hotel Universel Quebec include Salle Albert Rousseau which is a comedy club that is a short seven-minute walk from the hotel grounds. Defi Laser is an entertainment center that is a nine-minute walk from the establishment, Site Historique de la visitation is an eight-minute walk from the hotel. Further attractions include Place Fleur de Lys is almost three miles away, as well as Battlefields Park Parc des Champs de Bataille.
Restaurants that are located in the vicinity of the hotel are a variety of flavors. Le Cedre Restaurant Libanais is an eight-minute walk from the hotel. Chez Victor is also an eight-minute walk from the establishment, Buddha-Station is an 11-minute walk from the hotel, and Matto Sainte-Foy is a 10-minute walk from the hotel.
based on 3 031 reviews
Policies vary by room type and provider.
FAQs when booking at Hotel Universel
Where is Hotel Universel located?
Hotel Universel is located at 2300, chemin Sainte-Foy in Cité Universitaire, 5,6 km from the centre of Québec City. Quebec Aquarium Park is the closest landmark to Hotel Universel.
When is check-in time and check-out time at Hotel Universel?
Check-in time is 16:00 and check-out time is 12:00 at Hotel Universel.
Does Hotel Universel offer free Wi-Fi?
Yes, Hotel Universel offers free Wi-Fi.
Does Hotel Universel offer free parking?
No, Hotel Universel does not offer free parking.
Does Hotel Universel offer free airport shuttle service?
No, Hotel Universel does not offer free airport shuttle service.
How far is Hotel Universel from the airport?
Hotel Universel is 8,4 km from Québec City.
Can you bring pets to Hotel Universel?
No, pets are not allowed at Hotel Universel.
Does Hotel Universel have a pool?
Yes, Hotel Universel has a pool on-site.
Reviews about Hotel Universel
Most popular landmarks
- Quebec Aquarium Park 4 km
- Quebec Bridge 4,2 km
- Martello Tower 4,9 km
- Battlefields Park 4,9 km
- Observatoire de la Capitale 5,2 km
- Pepsi Coliseum 5,5 km
|Québec City||8,4 km|
|Québec City Sainte-Foy||3,9 km|
|Québec City Gare du Palais||6 km|