|"Very accommodating, helpful and attentive staff."||(in 58 reviews)|
|"Excellent breakfast, very friendly staff."||(in 35 reviews)|
|"We also enjoyed the botanical gardens."||(in 12 reviews)|
|"food as very average."||(in 5 reviews)|
Strange but comfortable hotel on northern coast of
Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.
It is the best hotel that we stay in. It isn't cheap but it is outstanding!
Paying the bill :-) However, you do get what you pay for.
cleanliness of the room, bathroom and even balcony - efficiency of the staff at reception desk and room service - presence of the manager - wonderful gardens - wonderful spa facilities - nice restaurants etc. etc. it's an excellent hotel
the service at the "summer-pool-side restaurant" is rather slow - but you're on holidays ;-)
A beautiful hotel with everything that you would expect from a 5 Star hotel, but the very best thing was that you felt completly comfortable the minute you walked through the door. There was no awkwardness or need to adjust. This comfortable atmosphere was very much due to the staff.
The predominating reason for choosing this hotel (and for coming back to it and recommending it in spite of the high price) is its magnificent garden. In general very friendly staff. Impressive breakfast buffet. All meals can be taken on the terrace at the pool and garden.
For lunch and dinner, neither the (sometimes chaotic) service nor the food are consistently of the quality expected from a five stars hotel. For example, on our last evening in the hotel, I ordered salad bar as starter and steak with chips as main dish. The chips were delivered whilst I was serving myself at the salad bar and were thoroughly cold by the time the steak arrived. The steak was well done whilst I ordered it red/rare. And above all, the waiter serving the steak didn't even notice that he spilled a few drops of dark red sauce on my new beige trousers. Internet access for guests not bringing their own computer is also very poor and expensive.
The hotel was luxurious, the rooms special, the dining food very good and staff were very attentive.
We enjoyed the extremely good service we received. The swimming pool was heated to a temperature that was very pleasant. We both had very good massages in the spa.
We felt the only thing missing was the provision of tea and coffee making facilities in our room.
comfort, space, food,spa, large bedroom,met nice people, very well organised and lastly staff and management attending to detail and very nice with it
Everything - thye warm atmospher,the services (including the night programs),the food and the facilities
Hotel Botanico y Oriental Spa Garden provides guests with spacious and sophisticated lodgings in one of Spain’s most popular destination cities. Its rooms, location, and amenities make this resort an excellent choice for business travelers, couples, and families alike.
Located on Tenerife in the Canary Islands, Hotel Botanico y Oriental Spa Garden is close to many local attractions as well as less than 15 miles from Tenerife Norte Airport. While staying here, guests will have easy access to such sites as the Botanical Gardens, Loro Park, Leal Theatre, Martianez Shopping Centre, and Church of Nuestra Senora de la Pena de Francia.
Accommodations are designed to meet the needs of various types of travelers. Guests may choose Deluxe Twin Rooms with spa views and two beds, Ambassador Junior Suites with sea views and one bed, or Family Rooms with two full or four twin beds. All rooms are equipped with free Wi-Fi, spacious bathrooms, air conditioning, and satellite flat-screen TVs.
The resort boasts four restaurants, all serving a variety of delicious international cuisines. For tasty mixed drinks in a gorgeous setting, guests visit the cocktail bar set in the gardens.
In terms of services and amenities, Hotel Botanico y Oriental Spa Garden has plenty to delight its guests. Those over the age of 16 can enjoy unlimited spa treatments, and guests of all ages appreciate the multiple pools. Pets are allowed upon request, and babysitting services can be arranged so parents can have a special dinner alone. A variety of activities and entertainment can also be enjoyed on the premises.
based on 457 reviews
Policies vary by room type and provider.
Hotel Botanico & The Oriental Spa Garden is located at Avenida Richard Yeoward, 1, 1,1 km from the centre of Puerto de la Cruz. Jardin Botanico is the closest landmark to Hotel Botanico & The Oriental Spa Garden.
Check-in time is 14:00 and check-out time is 12:00 at Hotel Botanico & The Oriental Spa Garden.
Yes, Hotel Botanico & The Oriental Spa Garden offers free Wi-Fi.
Yes, Hotel Botanico & The Oriental Spa Garden offers free parking.
No, Hotel Botanico & The Oriental Spa Garden does not offer free airport shuttle service.
Hotel Botanico & The Oriental Spa Garden is 20,8 km from Santa Cruz de Tenerife Tenerife-Norte.
Yes, Hotel Botanico & The Oriental Spa Garden is a pet-friendly hotel.
Yes, Hotel Botanico & The Oriental Spa Garden has a pool on-site.