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|Distance to city centre||0,8 km|
|Nearest airport||Puerto Varas|
|Distance to airport||3,9 km|
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Breakfast was fine. The location was great.
Since I was there for 5 nights I would have preferred a room with a view of the lake. I would have liked tea making facilities in the room or other teas outside (eg English breakfast) and milk.
Staff were very friendly and helpful. The room was spacious and had extraordinary views. the 4th and 5th floor have seating areas and tea is available. The 5th floor Hasán round table wihere you can enjoy a cup of tea or coffee and look out onto the lake and volcanoes or moon. Really nice. The hotel is a short walk from the center of town - a walk with a fabulous view.
The breakfast is not good. Just a kind of 'OK-ish' rate :)
Paula on reception was extremely helpful and the view from the corner, superior room was lovely. Reception allowed us to leave the hire car outside the hotel on the Sunday night and the keys with reception so the hire company could collect the car the following day.
Despite confirming it - in writing - the hotel forgot to arrange our airport pickup from Puerto Montt and after phoning (on an English mobile) we finally had to get a bus having spent an hour at airport arrivals. Apart from the apologetic receptionist, Paula, upon complaining, management seemed indifferent to our plight and no apology was forthcoming. Our bathroom lavatory played a prolonged "trumpet salute" after each flush and similar could be heard from other rooms. Waiter at breakfast was not impressive. The overall impression was of a sterile establishment with unhappy staff.
Rooms were not as described. We were forced to get two rooms for 3 people. One was a child. When we realized at check in that each room had two queen beds, we asked for only one room. This was a big cost difference and should have been clear on bookings.com
Forced to get 2 rooms for 3 people (one was a child). The rooms could easily fit 4.
When you stay at Hotel Puelche in Puerto Varas, you'll be near the beach, within a 10-minute walk of Pablo Fierro Museum and Puerto Varas Casino. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 546 reviews
Things to know
- Spacious rooms
- Friendly service
- Comfortable beds
- Near city centre
Policies vary by room type and provider.
Reviews about Hotel Puelche
Most popular landmarks
- Puerto Varas Plaza de Armas 0,7 km
- Iglesia del Sagrado Corazon 0,8 km
- Lake Llanquihue 26,7 km
- Calbuco Volcano 30,5 km
- Osorno Volcano 47,4 km
|Puerto Montt El Tepual||16,2 km|
|Osorno Canal Balo||79,3 km|