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Distance to city centre
|Puerto Vallarta Ordaz|
Distance to airport
|"Beautifully designed and stunning rooftop pool."||(in 17 reviews)|
|"Great stay in Zona Romantica."||(in 3 reviews)|
|"Very friendly staff and awesome location."||(in 39 reviews)|
|"We pleaded with hotel staff to."||(in 16 reviews)|
|"There was rerriblr noise daytime occassionally."||(in 4 reviews)|
|"Hugh fan noise outside the room."||(in 26 reviews)|
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Very unprofessional staff! Lied to us several times and moved us around to their sister hotels without giving a proper reason and lying again! Also, we were told to move from one room to the other in the middle of our stay! The cleaning staff has been very intrusive and came in several times to the room even without knocking! Also, they tampered with the deposit box and the reception staff responded with “help” only after an hour with a lollipop in her mouth. So unprofessional! They ruined our stay by delaying everything and moving us around and we had to stay indoors longer even though we had trips booked for certain times and had to run late for these.
The property was okay, excellent location. Enrique at the front desk was professional and yet a lot of fun and made our stay even more enjoyable.
The bedding had an odor- we had difficulties getting our room cleaned as well. To anyone who is considering booking a hotel in the Zona Romantica this neighborhood is the gay neighborhood & that’s alright but I wish I would have known that .
Loved the charming colors, picturesque and sweet staff, giant plants and Meican style lobby. Location is great.
The bathrooms are tiny.
Great location in a safe area. The hotel has a cute swimming pool on the roof and the building is lovely colonial style
The room did smell of damp a bit
A charming adults-only property, Casa Doña Susana is located in downtown Puerto Vallarta, Mexico. The cozy boutique property has a Colonial flare with elegant arches and tiled floors. Many guests choose to stay here for their romantic getaways or even for a honeymoon. The hotel offers plenty of amenities including butler service. Plus, guests at Casa Doña Susana are also free to enjoy the amenities at the Playa Los Arcos Beach Resort & Spa which is less than a block away.
The guest rooms at Casa Doña Susana are decorated in a cozy style that has Mexican colonial touches. The king beds have pillowtop mattresses and the tiled floors add to the charm. Each room contains fine artwork and furnishings made of natural wood. Each room has its own unique style for a more personalized stay. Guest accommodations have minibars, air conditioning, cable TVs, and WiFi service. The bathrooms have marble accents and hairdryers.
Puerto Vallarta has a lot of natural beauty and tourist attractions to entertain guests. The pristine sandy beaches and the gentle ocean waves call to many visitors from all around the world. The Malecon Sunset Walk and the Vallarta Art Walk are inspiring, plus there is the magnificent church to explore. Our Lady of Guadalupe Church is dedicated to the patron saint of Mexico. The Main Plaza sports an open-air amphitheater where live bands can be found and locals will be out dancing the night away. Plus, the Los Muertos Pier is a great spot to find dining options and water taxis.
based on 152 reviews
Value for money
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Most popular landmarks
- Playa de los Muertos 173 m
- Galeria Olinala 305 m
- Isla Cuale 0,6 km
- Plaza de las Armas 0,8 km
- Iglesia de Nuestra Señora de Guadalupe 0,8 km
- Los Arcos Amphitheater 0,8 km