Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Excellence Riviera Cancun by The Excellence Collection - Adults Only
5 stars

Excellence Riviera Cancun by The Excellence Collection - Adults Only

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 872 8500
From
R6 206
Cheapest

rate per night

9,2
Wonderful
based on 26 reviews
26 reviews

Photos of Excellence Riviera Cancun by The Excellence Collection - Adults Only

Overview

Excellence is the word that describes this magnificent adults only resort, situated right on a lovely beach of the Mexican's coast, between the vibrant city of Cancun and the beautiful Playa del Carmen. Cancun International Airport is only a 20-minute drive away and the staff of the hotel might help guests to arrange transport service. All the accommodation units offer a little world of luxury featuring top-notch amenities to provide an unforgettable stay in Riviera Maya. The establishment boasts an incredible range of dining and wining options, offering exquisite international cuisine in different types of ambiances. Guests can enjoy many activities and leisure options, such as volleyball or tennis, and spend relaxing moments in the exclusive wellness area or at one of the many swimming pools available in the resort. Those who choose to stay in this accommodation will live a unique holiday experience.
9,2
Wonderful rating
Based on 26 verified guest reviews

Latest deals for Excellence Riviera Cancun by The Excellence Collection - Adults Only

Wed 9/7
Thu 10/7
Double room
2 double beds
bed type unknown
1 king bed
King room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Things to do

  • Gift shop
  • Hot spring bath
  • Beauty salon
  • Water sport facilities (on site)
  • Night club

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned

Outdoor

  • Terrace/Patio
  • Grill
  • Private beach
  • Garden

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee machine
  • Coffee shop

Accessibility and suitability

  • Disabled access
  • Lift
  • Designated smoking area

Bathroom

  • Hairdryer
  • Bathrobe

Laundry

  • Laundry facilities
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Media and entertainment

  • Flat-screen TV

General

  • Storage available

Family friendly

  • Complimentary breakfast

Reviews of Excellence Riviera Cancun by The Excellence Collection - Adults Only

9.2
Wonderful
26 verified ratings
Wonderful
21
Very good
3
Good
1
Okay
0
Fair
0
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests praised the hotel for its exceptional service, friendly staff, and well-maintained grounds. The food quality and variety received positive remarks, and many appreciated the cleanliness of the rooms. However, some guests expressed disappointment regarding the beach conditions, citing seaweed and algae issues. Overall, the resort is seen as a good choice for those who prioritize service and amenities over beach access.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Value for Price8.5 out of 10
Atmosphere8 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Julia, Dec 2024
Went to Excellence Riviera Cancun for the fourth time and wasn't disappointed as usual. Great service, nice restaurants options and great location. You can walk alone the beach to the nearby town Puerto Morelos 40 min, you can take a multiple tours from the resort if you want to explore the area. When you stays 3+ nights the airport pickup/dropoff is included for free. Beach area is clean and nice...
Read more
10
Wonderful
janice, Apr 2019
Pros (+) Every thing was wonderful
10
Wonderful
Anonymous, Nov 2017
Pros (+) Everything was great, nice size - not too large and not too small. All there staff were very pleasant and accommodating. They strive for the best in customer satisfaction.
Cons (-) Every now and then I could smell stagnant water in the water displays next to the buildings
10
Wonderful
Janice, Mar 2017
Pros (+) Everything was amazing pools were beautiful the room was beautiful service was outstanding restaurants were excellent
Cons (-) Nothing!
8.2
Very good
Anonymous, Aug 2016
Pros (+) The facility and people were generally really good. Very compatible to other resorts my wife and I have bee to in the Riviera Maya. This is our 9th trip to Riviera Maya and I believe when most people say this place is top of line they have not been to to many others. You can go to several other hotels and get 100% of what you want, not 90%.
Cons (-) If you like the beach and ocean, then do not go to this resort. Simply horrible! It's a shame because it really is a nice resort but the ocean water is not much better the the New Jersey shore. Very disappointing. You will not even want to go in the water with all the algae and sea weed. If you are strictly a pool person, you will be fine. We will not go back simply due to this issue. We have been...
Read more
10
Wonderful
Anonymous, Dec 2015
Pros (+) Everything was amazing
9.7
Wonderful
Christina, Dec 2015
Pros (+) The room was amazing, as well as the rest of the facility. Everything as clean and easily accessible. The staff was helpful and polite. The stars visibility made you never want to leave.
Cons (-) The food was just ok at most of the restaurants.
8.8
Very good
Anonymous, Oct 2015
Pros (+) I loved the room, the restaurants, the pools, the beach, and the ambiance. I had a great time with my friends. Everything was easily accessible.
Cons (-) The only things I didn't like was the inconsistency of the service. When we ordered drinks it was always a surprise what we would get based on the waiter or waitress taking the order. Some servers were friendlier than others. Also, the Wifi and cell service was VERY bad. If you need to communicate with the outside world, you shouldn't stay there.
10
Wonderful
eric_grote, Jul 2015
Pros (+) I was actually semi dreading this trip based on past Mexico experiences, but I ended up having an amazing time. The food, room, staff, everything was perfect. Will definitely go back some day.
Cons (-) This resort had no control over this...but the ocean was brown from algea! Was not able to spend any time on the beach! They did have a tractor trying to pick it up but there was too much.

Location

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Crococun Zoo2.2 km
  • Puerto Morelos Lighthouse3.2 km
  • Puerto Morelos Town Square3.3 km
  • Dr. Alfredo Barrera Marin Botanical Garden5.1 km
  • Arrecife de Puerto Morelos National Park5.4 km
  • Bonanza Ranch12.3 km
  • Playa Paraiso Golf Club16.7 km
  • Parque Cenote Las Mojarras18.8 km
  • Selvatica Adventure Kingdom21.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Excellence Riviera Cancun by The Excellence Collection - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • Are any special packages available for a honeymoon at Excellence Riviera Cancun Luxury Adults Only?

    If you choose to celebrate your honeymoon at the hotel, you can choose from several luxurious honeymoon suites and one of two special packages. The complimentary honeymoon package is available to couples married within the preceding 3 months and features thoughtful in-room touches like a fruit basket, bottle of sparkling wine, and rose petals, plus a champagne breakfast and romantic dinner. A deluxe package is also available for approximately 11,500 MXN (600 USD) per couple, and includes a private beachfront dinner, rose petal bath, a soothing ritual massage, and champagne on arrival.

  • What is the fastest way to get from the airport to the hotel Excellence Riviera Cancun Luxury Adults Only?

    Excellence Riviera Cancun Luxury Adults Only offers an airport transfer service as a comfortable and convenient way to arrive at the hotel. The transfer can be booked in advance through the resort and includes a meet and greet at the airport and help with luggage. A deluxe transfer option is also available, starting from about 1,888 MXN (99 USD) per vehicle each way.

  • What sports facilities are available at the Excellence Riviera Cancun Luxury Adults Only?

    From jogging trails to golf, Excellence Riviera Cancun Luxury Adults Only offers plenty of ways for guests to keep active during their stay. Bicycle rental is available to explore the local area, and you can take part in numerous beach- and water-based sports, including volleyball, snorkeling, paddle boarding, and sea kayaking. Table tennis, darts, and billiards are among the indoor activities on offer.

  • What kinds of activities does Excellence Riviera Cancun Luxury Adults Only offer?

    Whether you’re into culture or the great outdoors, numerous activities are available as part of the resort’s all-inclusive packages or for an extra fee. Aerobics and aqua fitness are among the regularly scheduled classes on offer, and you can also enjoy air rifle shooting or introductory scuba lessons. Dance classes, cooking lessons, and Spanish lessons add a bit of cultural flair, and a casual game of beach football is always going on somewhere.

  • Does Excellence Riviera Cancun Luxury Adults Only offer any tours?

    There are plenty of Excellence Riviera Cancun Luxury Adults Only excursions for guests looking to leave the comfort of the resort. Divers can head out on deep-water shipwreck dives or shallow night-time tours, and bilingual bicycle tours of the local area are also available. A little further afield, you can sail to islands like Isla Mujeres or Isla Contoy, or embark on a private sunset cruise or exciting jungle exploration.

  • Is there a dedicated cigar lounge at Excellence Riviera Cancun Luxury Adults Only?

    Yes, La Habana is open from 3:00 pm to 11:00 pm every day and offers a wide range of top-shelf spirits and luxury cigars. The perfect place for connoisseurs to relax after a tiring day on the beach, it is only important to note that, as in many of the resort’s bars, a dress code of casual elegance is enforced in this lounge.

  • Is it possible to arrange early check-in at Excellence Riviera Cancun Luxury Adults Only?

    Early check-in and late checkout may be granted subject to availability, and can only be requested by guests staying in one of the resort’s Excellence Club rooms.(Prices checked 05/03/19).

  • Where is Excellence Riviera Cancun by The Excellence Collection - Adults Only located?

    Excellence Riviera Cancun by The Excellence Collection - Adults Only is located at Carr. Federal 307 Chet-Pto. Juarez, 3,2 km from the centre of Puerto Morelos. Crococun Zoo is the closest landmark to Excellence Riviera Cancun by The Excellence Collection - Adults Only.

  • When is check-in time and check-out time at Excellence Riviera Cancun by The Excellence Collection - Adults Only?

    Check-in time is 15:00 and check-out time is 12:00 at Excellence Riviera Cancun by The Excellence Collection - Adults Only.

  • Does Excellence Riviera Cancun by The Excellence Collection - Adults Only offer free Wi-Fi?

    Yes, Excellence Riviera Cancun by The Excellence Collection - Adults Only offers free Wi-Fi.

  • How far is Excellence Riviera Cancun by The Excellence Collection - Adults Only from the airport?

    Excellence Riviera Cancun by The Excellence Collection - Adults Only is 17,5 km from Cancun. Excellence Riviera Cancun by The Excellence Collection - Adults Only is 40,9 km from Cozumel.

  • Does Excellence Riviera Cancun by The Excellence Collection - Adults Only have a pool?

    Yes, Excellence Riviera Cancun by The Excellence Collection - Adults Only has a pool on-site.

  • How does KAYAK find such great Excellence Riviera Cancun by The Excellence Collection - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Excellence Riviera Cancun by The Excellence Collection - Adults Only in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Excellence Riviera Cancun by The Excellence Collection - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Excellence Riviera Cancun by The Excellence Collection - Adults Only.

See more FAQs

Nearby hotels and places to stay

5-star hotel
57% cheaper
Ocean Coral & Turquesa
8.4 Excellent (728 reviews)0,91 kmPrivate beach, snorkelling, Outdoor poolR3 082+
Rental
7% cheaper
Tranquility Boutique Villa! Clean! Family Fun! New Pool! Steps to Beach!
0,3 kmPool, Kitchen, wifiR6 641+
Rental
82% cheaperAcamaya Reef Cabañas & Beach Bar7.4 Good (260 reviews)0,32 kmAir-conditioned, barbecueR1 259+
Rental
Views, Views, Views!!
0,33 kmPool, Kitchen, terrace/patioR9 899+
5-star hotel
57% cheaper
Ocean Coral & Turquesa
8.4 Excellent (728 reviews)0,91 kmPrivate beach, snorkelling, Outdoor poolR3 082+
Rental
82% cheaperAcamaya Reef Cabañas & Beach Bar7.4 Good (260 reviews)0,32 kmAir-conditioned, barbecueR1 259+
Rental
80% cheaper
Aqua Guesthouse 4 ~ Steps From The Beach ~ A+ Internet
0,73 kmPool, Kitchen, BalconyR1 445+
Rental
80% cheaper
Aqua Guesthouse 3~ Steps From The Beach ~ Pool ~ A+ Internet
0,73 kmOutdoor pool, Kitchen, terrace/patioR1 445+
5-star hotel
57% cheaper
Ocean Coral & Turquesa
8.4 Excellent (728 reviews)0,91 kmPrivate beach, snorkelling, Outdoor poolR3 082+
Rental
80% cheaper
Aqua Guesthouse 2~ A+ Internet ~ Steps To The Beach
8.8 Excellent (8 reviews)0,73 kmOutdoor pool, Kitchen, terrace/patioR1 445+
Rental
82% cheaperAcamaya Reef Cabañas & Beach Bar7.4 Good (260 reviews)0,32 kmAir-conditioned, barbecueR1 259+
Rental
69% cheaper
Casa la petite France
0,59 kmAdults only, Kitchen, kitchenetteR2 249+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9,3
3,2 km
Cancun
17,9 km