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Excellence Riviera Cancun by The Excellence Collection - Adults Only
5 stars

Excellence Riviera Cancun by The Excellence Collection - Adults Only

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 872 8500
From
R8 540
Cheapest

rate per night

9,2
Wonderful
based on 27 reviews
27 reviews

Photos of Excellence Riviera Cancun by The Excellence Collection - Adults Only

Overview

Excellence is the word that describes this magnificent adults only resort, situated right on a lovely beach of the Mexican's coast, between the vibrant city of Cancun and the beautiful Playa del Carmen. Cancun International Airport is only a 20-minute drive away and the staff of the hotel might help guests to arrange transport service. All the accommodation units offer a little world of luxury featuring top-notch amenities to provide an unforgettable stay in Riviera Maya. The establishment boasts an incredible range of dining and wining options, offering exquisite international cuisine in different types of ambiances. Guests can enjoy many activities and leisure options, such as volleyball or tennis, and spend relaxing moments in the exclusive wellness area or at one of the many swimming pools available in the resort. Those who choose to stay in this accommodation will live a unique holiday experience.

Latest deals for Excellence Riviera Cancun by The Excellence Collection - Adults Only

Tue 25/3
Wed 26/3
Double room
No inclusions
2 double beds
R9 492
per night
No inclusions
bed type unknown
R9 714
per night
No inclusions
1 king bed
R9 775
per night
King room
No inclusions
1 king bed
R8 540
per night
No inclusions
1 king bed
R11 559
per night
No inclusions
1 king bed
R11 662
per night
No inclusions
1 king bed
R12 442
per night
Standard Room
No inclusions
bed type unknown
R12 972
per night
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • Private beach
  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Flat-screen TV
  • Free toiletries
  • Parking

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Currency exchange on-site
  • Room service
  • 24-hour front desk

Outdoor

  • Grill
  • Private beach
  • Garden

Dining

  • Restaurant
  • Coffee machine
  • Coffee shop

Basics

  • Free Wi-Fi
  • Air-conditioned
  • Free toiletries

Pool and spa

  • Pool
  • Spa

Accessibility and suitability

  • Disabled access
  • Lift

Bathroom

  • Hairdryer
  • Bathrobe

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Media and entertainment

  • Flat-screen TV

Things to do

  • Gift shop

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness centre

Reviews of Excellence Riviera Cancun by The Excellence Collection - Adults Only

9.2
Wonderful
27 verified ratings
Wonderful
22
Very good
3
Good
1
Okay
0
Fair
0
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests overwhelmingly praised the service at the hotel, highlighting the genuinely friendly and attentive staff who are committed to providing an exceptional experience. The cleanliness of the facilities and rooms received high marks, contributing to a positive overall impression. However, some guests expressed disappointment with the beach conditions, citing issues with seaweed and algae, which affected their enjoyment of the ocean.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location3 out of 10
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All reviews

10
Wonderful
Julia, Dec 2024
Went to Excellence Riviera Cancun for the fourth time and wasn't disappointed as usual. Great service, nice restaurants options and great location. You can walk alone the beach to the nearby town Puer...
Read more
10
Wonderful
janice, Apr 2019
Pros (+) Every thing was wonderful
10
Wonderful
Anonymous, Nov 2017
Pros (+) Everything was great, nice size - not too large and not too small. All there staff were very pleasant and accommodating. They strive for the best in customer satisfaction.
Cons (-) Every now and then I could smell stagnant water in the water displays next to the buildings
10
Wonderful
Janice, Mar 2017
Pros (+) Everything was amazing pools were beautiful the room was beautiful service was outstanding restaurants were excellent
Cons (-) Nothing!
8.2
Very good
Anonymous, Aug 2016
Pros (+) The facility and people were generally really good. Very compatible to other resorts my wife and I have bee to in the Riviera Maya. This is our 9th trip to Riviera Maya and I believe when most people ...
Cons (-) If you like the beach and ocean, then do not go to this resort. Simply horrible! It's a shame because it really is a nice resort but the ocean water is not much better the the New Jersey shore. Very d...
Read more
10
Wonderful
Anonymous, Dec 2015
Pros (+) Everything was amazing
9.7
Wonderful
Christina, Dec 2015
Pros (+) The room was amazing, as well as the rest of the facility. Everything as clean and easily accessible. The staff was helpful and polite. The stars visibility made you never want to leave.
Cons (-) The food was just ok at most of the restaurants.
8.8
Very good
Anonymous, Oct 2015
Pros (+) I loved the room, the restaurants, the pools, the beach, and the ambiance. I had a great time with my friends. Everything was easily accessible.
Cons (-) The only things I didn't like was the inconsistency of the service. When we ordered drinks it was always a surprise what we would get based on the waiter or waitress taking the order. Some servers wer...
Read more
10
Wonderful
eric_grote, Jul 2015
Pros (+) I was actually semi dreading this trip based on past Mexico experiences, but I ended up having an amazing time. The food, room, staff, everything was perfect. Will definitely go back some day.
Cons (-) This resort had no control over this...but the ocean was brown from algea! Was not able to spend any time on the beach! They did have a tractor trying to pick it up but there was too much.
9.7
Wonderful
Anonymous, Apr 2015
Pros (+) Loved everything about the resort except for beach.
Cons (-) Lots of seaweed in the ocean that crews tried to clean up throughout the mornings. Water was not clear.

Location

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Crococun Zoo2.2 km
  • Puerto Morelos Lighthouse3.2 km
  • Puerto Morelos Town Square3.3 km
  • Dr. Alfredo Barrera Marin Botanical Garden5.1 km
  • Arrecife de Puerto Morelos National Park5.4 km
  • Bonanza Ranch12.3 km
  • Playa Paraiso Golf Club16.7 km
  • Parque Cenote Las Mojarras18.8 km
  • Selvatica Adventure Kingdom21.9 km
  • Tulum Mayan Ruins93.9 km
  • Coba Archaeological Site99.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Excellence Riviera Cancun by The Excellence Collection - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • Are any special packages available for a honeymoon at Excellence Riviera Cancun Luxury Adults Only?

    If you choose to celebrate your honeymoon at the hotel, you can choose from several luxurious honeymoon suites and one of two special packages. The complimentary honeymoon package is available to couples married within the preceding 3 months and features thoughtful in-room touches like a fruit basket, bottle of sparkling wine, and rose petals, plus a champagne breakfast and romantic dinner. A deluxe package is also available for approximately 11,500 MXN (600 USD) per couple, and includes a private beachfront dinner, rose petal bath, a soothing ritual massage, and champagne on arrival.

  • What is the fastest way to get from the airport to the hotel Excellence Riviera Cancun Luxury Adults Only?

    Excellence Riviera Cancun Luxury Adults Only offers an airport transfer service as a comfortable and convenient way to arrive at the hotel. The transfer can be booked in advance through the resort and includes a meet and greet at the airport and help with luggage. A deluxe transfer option is also available, starting from about 1,888 MXN (99 USD) per vehicle each way.

  • What sports facilities are available at the Excellence Riviera Cancun Luxury Adults Only?

    From jogging trails to golf, Excellence Riviera Cancun Luxury Adults Only offers plenty of ways for guests to keep active during their stay. Bicycle rental is available to explore the local area, and you can take part in numerous beach- and water-based sports, including volleyball, snorkeling, paddle boarding, and sea kayaking. Table tennis, darts, and billiards are among the indoor activities on offer.

  • What kinds of activities does Excellence Riviera Cancun Luxury Adults Only offer?

    Whether you’re into culture or the great outdoors, numerous activities are available as part of the resort’s all-inclusive packages or for an extra fee. Aerobics and aqua fitness are among the regularly scheduled classes on offer, and you can also enjoy air rifle shooting or introductory scuba lessons. Dance classes, cooking lessons, and Spanish lessons add a bit of cultural flair, and a casual game of beach football is always going on somewhere.

  • Does Excellence Riviera Cancun Luxury Adults Only offer any tours?

    There are plenty of Excellence Riviera Cancun Luxury Adults Only excursions for guests looking to leave the comfort of the resort. Divers can head out on deep-water shipwreck dives or shallow night-time tours, and bilingual bicycle tours of the local area are also available. A little further afield, you can sail to islands like Isla Mujeres or Isla Contoy, or embark on a private sunset cruise or exciting jungle exploration.

  • Is there a dedicated cigar lounge at Excellence Riviera Cancun Luxury Adults Only?

    Yes, La Habana is open from 3:00 pm to 11:00 pm every day and offers a wide range of top-shelf spirits and luxury cigars. The perfect place for connoisseurs to relax after a tiring day on the beach, it is only important to note that, as in many of the resort’s bars, a dress code of casual elegance is enforced in this lounge.

  • Is it possible to arrange early check-in at Excellence Riviera Cancun Luxury Adults Only?

    Early check-in and late checkout may be granted subject to availability, and can only be requested by guests staying in one of the resort’s Excellence Club rooms.(Prices checked 05/03/19).

  • Where is Excellence Riviera Cancun by The Excellence Collection - Adults Only located?

    Excellence Riviera Cancun by The Excellence Collection - Adults Only is located at Carr. Federal 307 Chet-Pto. Juarez, 3,2 km from the centre of Puerto Morelos. Crococun Zoo is the closest landmark to Excellence Riviera Cancun by The Excellence Collection - Adults Only.

  • When is check-in time and check-out time at Excellence Riviera Cancun by The Excellence Collection - Adults Only?

    Check-in time is 15:00 and check-out time is 12:00 at Excellence Riviera Cancun by The Excellence Collection - Adults Only.

  • Does Excellence Riviera Cancun by The Excellence Collection - Adults Only offer free Wi-Fi?

    Yes, Excellence Riviera Cancun by The Excellence Collection - Adults Only offers free Wi-Fi.

  • How far is Excellence Riviera Cancun by The Excellence Collection - Adults Only from the airport?

    Excellence Riviera Cancun by The Excellence Collection - Adults Only is 17,9 km from Cancun. Excellence Riviera Cancun by The Excellence Collection - Adults Only is 40,5 km from Cozumel.

  • Does Excellence Riviera Cancun by The Excellence Collection - Adults Only have a pool?

    Yes, Excellence Riviera Cancun by The Excellence Collection - Adults Only has a pool on-site.

  • How does KAYAK find such great Excellence Riviera Cancun by The Excellence Collection - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Excellence Riviera Cancun by The Excellence Collection - Adults Only in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Excellence Riviera Cancun by The Excellence Collection - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Excellence Riviera Cancun by The Excellence Collection - Adults Only.

See more FAQs

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Good to know

Value for money

9,4

Distance to city centre

3,2 km

Nearest airport

Cancun

Distance to airport

17,9 km