Hotel Du Vin & Bistro Poole

1 Thames Street, Poole, BH15 1JN, United Kingdom
+44 130 581 9027

Cheapest
rate per night

8,8

Excellent
based on 1 202 reviews
Hotel Du Vin & Bistro Poole - Poole, England, United Kingdom
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Provider Nightly total
Expedia R3 318
Expedia

Good to know

Distance to city centre 0,4 km
Location rating 6,3
Nearest airport Southampton Eastleigh
Distance to airport 51,7 km

Rooms

Check-in
Check-out

Standard rooms

R3 318+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R3 318 per night

Reviews

Pros

Cons

Traveller rating

409
141
39
6
0

Time of year

Traveller type

Show reviews that mention

+
car park in 159 reviews
comfortable bed in 132 reviews
evening meal in 18 reviews
excellent breakfast in 126 reviews
excellent hotel in 163 reviews
ferry port in 24 reviews
friendly staff in 208 reviews
great location in 128 reviews
lighting in the room in 46 reviews
limited spaces in 10 reviews
lovely room in 277 reviews
park at the hotel in 58 reviews
parking situation in 138 reviews
poole in 19 reviews
restaurant was good in 96 reviews
room service in 124 reviews
  • Good
    Oct 2019
    7,5

    Water from bath not hot at 7pm

  • Excellent
    Oct 2019
    10,0

    We had a courtyard room which was fab, especially having the dog (no traipsing through the actual hotel). Our room was spacious and very comfortable. Loved the fact that the Quay was only a minute away.

  • Mediocre
    Oct 2019
    3,8

    I liked nothing at all about this hotel!

    LOOK AT MY PICTURES, they speak louder than words We were in a room called Perrier Jouet. It was not in the main hotel (the main part is brick, look at the photo of where we were, you do NOT want to be here!)but in an attached very old building it was like walking into Dickensian Britain! We were in the attic. There was peeling ripped damp wallpaper, stains on the walls, the floors were old and rotten and it was like walking on a roller coaster ride (see the table picture which shows how out of line the floors were). The lighting was awful. The windows were old wooden frames with years of built up black dirt. They had never been cleaned. In the morning the curtains were wet from the condensation. The hairdryer melted as we used it and cut off. The room in NO way was a reflection of the pictures on the hotel website. We tried to complain but there was nobody on reception when we went down. We had booked dinner in the hotel but after seeing the room opted to eat out. When we went to leave for dinner we again tried to complain but there was a queue of waiting customers, and as we were almost to late for our dinner reservation we left it. In the morning we did complain, the receptionist was very surprised as the previous guest had said nothing, but she promised the manager would call. He did not. We raised a complaint on 'Resolver' to which we had a reply from the manager and we were assured the room was let in error (which goes against what we were told by the receptionist),I have my doubts about this and believe the room was being let, we are in the process of receiving a refund but our night was ruined and money cannot replace that. The rooms in this part of the hotel are a in my opinion dangerous, they are approached over narrow hallways, up and down flights of stairs bending around corner after corner. As we were shown to our room we spoke about it being like a rabbit warren, I fear for the safety of anyone in the event of a fire.

  • Excellent
    Oct 2019
    10,0

    Great location

    N/A

  • Okay
    Oct 2019
    5,0

    Breakfast was very expensive so went to a local café. Was advised on the website there was parking available but wasn't told until we checked out we had to pay £10 for an overnight stay to park the car

    Cheaper prices, free car parking, room was very dark

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About

Overview

When you stay at Hotel du Vin & Bistro Poole in Poole, you'll be by the sea, within a 15-minute drive of Poole Harbour and Bournemouth International Centre. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Poole? This hotel features 635 square feet (59 square meters) of event facilities. Self parking (subject to charges) is available onsite.

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,8 Excellent

based on 1 202 reviews

9,1

Bar

8,1

Room

6,3

Location

4,5

Value

Things to know

  • Impressive bathroom
  • Comfortable beds
  • Great shower

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Internet
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Storage available
Lift
Concierge service
Laundry service
Meeting/Banquet facilities
Hairdryer
Cable or satellite TV
Parking (surcharge)
Wedding services

Photos

Hotel Du Vin & Bistro Poole - Poole - Building All photos (9)
Hotel Du Vin & Bistro Poole - Poole - Bedroom Bedroom (3)
Hotel Du Vin & Bistro Poole - Poole - Building Building (1)
Hotel Du Vin & Bistro Poole - Poole - Living room Living room (1)
Hotel Du Vin & Bistro Poole - Poole - Patio Patio (1)

Location

Most popular landmarks

  • Waterfront Museum 102 m
  • Poole Harbour 0,6 km
  • Poole Railway Station 0,8 km
  • Poole Hospital 1,7 km
  • Bournemouth and Poole College 2,4 km
  • Brownsea Island 2,6 km

Getting around

Bournemouth 12,7 km
Southampton Eastleigh 51,7 km
Poole, Dorset 0,8 km
Poole Hamworthy 2,5 km

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