Hôtel de l'Europe

Staff were excellent - very friendly, helpful and pleasant. Free welcome glass of wine in the hotel bar was an unexpected but lovely touch. Hotel location was excellent and parking facility being available was a bonus. Very comfortable bed.

The room was spacious but very tired and definitely needs attention. The toilet and cistern were not fixed down and rocked a little when being used. Toilet was clean but didn’t look it as very badly stained due to constantly running water. The furniture was chipped and marked/stained. Tea/coffee facilities were available but minimal. There was no milk and very limited supply of sachets. The kettle was dodgy - it needed to be switched on at least twice and the lid didn’t stay closed so we could have been scalded if we weren’t paying attention. Wifi was poor and an additional cost. We did not notice that charges would be incurred and found them to be quite expensive. We don’t think our deluxe double room was value for money.