|"Our stay exceeded our expectations"||(in 10 reviews)|
|"Helpful staffm great breakfast variety."||(in 113 reviews)|
|""Location, friendly staff, cleanliness, exceptional value""||(in 135 reviews)|
|"Parking is too expensive"||(in 30 reviews)|
|"Toilet paper was too far from toilet."||(in 5 reviews)|
|"The parking fee of $27 was unexpected."||(in 28 reviews)|
|great location||in 316 reviews|
|staff was very friendly||in 296 reviews|
|room was very clean||in 240 reviews|
|breakfast was good||in 237 reviews|
|front desk||in 110 reviews|
|pnc park||in 84 reviews|
|free shuttle||in 76 reviews|
|parking fee||in 70 reviews|
|across the street||in 56 reviews|
|several times||in 23 reviews|
|exceeded our expectations||in 20 reviews|
|hockey game||in 18 reviews|
|pittsburgh||in 16 reviews|
|toilet paper||in 12 reviews|
|rooms were very clean||in 9 reviews|
|north shore||in 7 reviews|
|room were dirty||in 3 reviews|
Room was big, beds were comfy
Clean and comfortable
Clean, nice staff, large room with comfortable beds.
It was all great.
They didn’t have my reservation
The location was fantastic, the room was fairly nice, and the view was good.
When we arrived around 10am, the woman at the front desk could not find my reservation and wasn’t particularly willing to help find it. She told me that they were fully booked or else they would offer to match my price. I told her it’s already paid for so she told me to call whoever I booked through. My booking through Kayak went through getaroom.com. While on hold with them, the woman at the front desk told me that they aren’t even allowed to book Springhill Suites rooms. After waiting on hold for about 20 minutes the getaroom woman finally came back, apparently she had spoken to the Springhill Suites manager, and they decided that they didn’t have any room for us so getaroom was going to get me a room somewhere else and rail me before 3pm with the new hotel information. 3pm rolled around and I had received no contact from anybody so I called again. The woman I spoke with this time put me on hold and called the Springhill again, this time they were able to find my reservation which they had the whole time but there was a spelling error on my name. I feel that if the front desk woman when I came in originally was a little more willing to assist or if the manager had actually come out to speak to me, this probably could have been resolved that morning without forcing me to drive around, pay for parking in other parts of the city, and have anxiety about whether or not we would even have a place to stay and the possibility that we might have to drive 4 hours back home. It also makes me very frightened that the trip to London and Paris that I’ve booked through Kayak May have the same issues.
The location is great whether you are going downtown or to a Pirates game. I try to stay here every year for the Pittsburgh Marathon due to the location.
Charge $$ for parking
I have stayed here several times and the service has dropped to a level that I am considering other options in future. Hot water did now work, heard several complaints on this while there. Went to breakfast about halfway through designated time and there was absolutely nothing out, every station empty. Housekeeping came in room and left trash bag with trash in sink and another on chair. No refill of soap, coffee, etc. cleaned the glasses but then stacked them wet on top of each other.
Hotel room was very nice, spacious, and clean, Really enjoyed the mini kitchen and the layout of the room.
I thought it was a little ridiculous to have to pay an additional 25 dollars for parking. You would think that paying 160 dollars a night that parking would be included. Other than that everything was good.
Location was great. It is close to sports fields, Stage AE & Warhol museum,
Parking is expensive and extra.
Staff was friendly and helpful!
Prepaid does not seem to get respect
The desk staff was not helpful in the least, they did not want to help make the stay a good one. I believe it is because we purchased the room through kayak so there was no discussion of displeasure at check out. The sheets were dirty with stains from other guests. The in room coffee pot did not work, I asked to have it addressed twice, but nothing was done about it. The TV remote did not work, I had to ask three times to get it replaced. The desk staff were unable to describe the amenities around PNC Park and did not seem to care if we enjoyed our stay or not. As if since our room was prepaid so they did not need to take care of us.
The staff was very friendly and the breakfast was decent.
The swimming pool was very small. The room was decent, but nothing spectacular. When we got there the sheets were very haphazardly placed on the bed and the towels weren't folded neatly.
Nestled in Downtown Pittsburgh, SpringHill Suites by Marriott Pittsburgh North Shore Hotel provides comfortable accommodation for guests. It features 198 smoke-free guestrooms and suites outfitted with modern comforts such as microwaves, refrigerators, in-room Keurig coffee makers, hairdryers, and free WiFi. The rooms also feature a well-lit desk and ergonomic chair. Upgraded suites offer extra space with a separate living room.
Mornings launch with a complimentary hot breakfast or a lavish buffet. Guests can also grab lunch or dinner at SoHo—the hotel’s on-site restaurant. Additionally, SpringHill Suites by Marriott is also located within meters of multiple restaurants, including Hyde Park Prime Steakhouse, Atria’s Restaurant & Tavern, and McFadden's Restaurant and Saloon.
The hotel has a fully-equipped fitness room that’s open all through the day. It also has a heated indoor pool. Guests are provided with a free shuttle to any location within a three-mile area. Business travelers can also take advantage of the hotel’s copying and faxing service. Other perks include vending machines, safe deposit boxes at the front desk, newspapers in the lobby, and on-site car rentals.
Situated within a convenient half-hour drive from Pittsburgh International Airport, SpringHill Suites by Marriott provides an easy gateway to some of the local landmarks. It’s a five-minute walk from the Andy Warhol Museum and 15-minute walk Heinze Casino. Guests can try their luck at the Rivers Casino situated within a 20-minute walk or catch a game at PPG Paints Arena, which is positioned just a mile away.
based on 1 142 reviews
Policies vary by room type and provider.
Guests with existing SpringHill Suites by Marriott Pittsburgh North Shore reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at SpringHill Suites by Marriott Pittsburgh North Shore for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
SpringHill Suites by Marriott Pittsburgh North Shore is located at 223 Federal Street in North Shore, 1,1 km from the centre of Pittsburgh. PNC Ballpark is the closest landmark to SpringHill Suites by Marriott Pittsburgh North Shore.
Check-in time is 15:00 and check-out time is 11:00 at SpringHill Suites by Marriott Pittsburgh North Shore.
Yes, SpringHill Suites by Marriott Pittsburgh North Shore offers free Wi-Fi.
No, SpringHill Suites by Marriott Pittsburgh North Shore does not offer free parking.
No, SpringHill Suites by Marriott Pittsburgh North Shore does not offer free airport shuttle service.
SpringHill Suites by Marriott Pittsburgh North Shore is 20,8 km from Pittsburgh. SpringHill Suites by Marriott Pittsburgh North Shore is 54,3 km from Latrobe Westmoreland County.
No, pets are not allowed at SpringHill Suites by Marriott Pittsburgh North Shore.
Yes, SpringHill Suites by Marriott Pittsburgh North Shore has a pool on-site.
SpringHill Suites by Marriott Pittsburgh North Shore has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.