|"Beautiful property with friendly staff."||(in 10 reviews)|
|"Great lazy River and slides"||(in 51 reviews)|
|"Friendly Staff, rooms clean, comfortable and spacious."||(in 32 reviews)|
|"Service was not good."||(in 7 reviews)|
|"I hate the whole resort fee."||(in 14 reviews)|
|"Daily room cleaning service sucked."||(in 21 reviews)|
Not much to like. Except the property had mature trees.
Staff service was shockingly bad. The property claimed there was an upgrade ... still old and dirty looking. Price of food was very high. They call this a resort ... more like a glorified hotel. Would not recommend this property ti anyone.
Location was good, hotel was clean, staff was friendly and responsive. We were given an upgraded suite. I would consider returning. The fitness center was very nice.
As a 4-star resort, I expected just a bit more. Water pressure was poor, not all of the shower features functioned properly, dirty towels were left by the cleaning staff outside our door for extended periods. The $50 + tax resort fee per day seemed a bit excessive - especially when the water park was only open on the weekend and we were not able to use it.
Many reviews have the Arizona Grand Resort on the top of their list, but the truth is the options are few, the facilities are dated, and the atmosphere has very little energy. Don't get me wrong, this is a nice hotel, however, in terms of resorts, it does not belong in the same conversation with any of the Scottsdale or Sedona facilities. Very disappointing considering what was being sold. A three-night reservation, we left after one evening.
Diamond in the rough
The hotel is beautiful. It has great potential but they are far from meeting it. If they remodeled the place, they certainly are not finished. The housekeeping staff were great.
They do not have supplies/equipment to handle the capacity. We needed another blanket and were told they ran out. They do not have nearly enough chairs at the pools. There were 10 lounge chairs at our pool. I know they cannot provide enough chairs for every guest but there is absolutely no excuse why there were not at least 30-40 chairs at each pool. There was certainly room for that many. People at the pools were angry. The teenagers that work at the oasis pool were rude. Instead of being a relaxing experience, it was over-crowded and stressful.
cost of food & drinks to expensive
Sensitive smoke alarms
Newly remodeled, spacious, comfortable suite in beautiful oasis.
Tasteless coffee forces you to go to the Starbucks counter or dining room. Be sure to turn on the exhaust fan in the shower and/or keep the bathroom door mostly closed when showering. Learned that the hard way when the smoke alarm over the bathroom door was set off. According to the woman at the front desk, some of them are sensitive and can be set off so you have to open the terrace door to get it to stop.
Not as I remember
As always the Weather during Spring Break is wonderful. The general layout of the resort is wonderful. This is my 3rd trip here since 2009 and we want to make it a annual thing for myself and my kids,
This trip we experienced a lot of horrible service, missed room services, not being attended to while at one of their restaurants. the exception was the last night we were there. I spent $5000 over a course of 6 nights we stayed..I would expect way better service when ones pays this much. Im considering not coming back due to the service not matching the price I paid. I also feel the resort could use a bit of updating and repair. Eep in the room when we had burnout light bulbs and once again they were never replaced on our stay.
Bar closed at midnight
The waterpark was supposed to open on February 18th per the website and a phone call to the hotel - so we booked from February 20th to 24th. What they failed to inform us was that the Waterpark was only open the weekend before and the weekend afterwards. When we arrived on the Monday the person who greeted us and showed us to our room talked about the Waterpark being great and only later did we find out it was closed. We got 2 nights of the facility fee refunded, however the other 2 nights were not refunded and we chose this hotel especially because of the waterpark. Very disappointing.
Staff.Staff and Staff is the resorts strength... Luz was great; fast and friendly. She got us checked in and on our way quickly with limited swim time available......that was important. Dan escorted us to our room and set us up quick and easy. Room service was awesome
Resort fee seems over the top considering daily rate being charged
We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous.
This isn't a very romantic resort. Too many places for families and not enough places for romance
DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.
The staff was excellent. The property was nice.
Our room was not cleaned until well into the afternoon on Sunday.
Room were very nice and availability to facilities was great. Pools were in excellent condition. Room Service was very quick. Grounds were great fro mid summer in Az.
The lobby resturant had a fly problem. We must have had a 10 to 15 fly's hovering around us during dinner.
I liked the location of the room as compared to the location of the waterpark. I enjoyed the movie in the wave pool.
I did not like that taxes and resort fees were hidden during initial booking.
There is so much for the kids to do
The staff were very nice and helpful. The room was nice and they accomodated our needs nicely. Wish we could have stayed longer.
The Oasis waterpark is very family friendly. I wouldn't recommend the nearby/closest Mexican restaurant... unless you don't have to be anywhere for a while.
my family and i loved the arizona grande resort wv have stayed there 2 years in a row it isnt far from where we live, staff is very friendly and accomendating, also the resort and water park was cleanand gave me a feeling i was in the tropics!
The water park is wonderful. Our children loved it. The grounds are very well maintained and the foliage is beautiful. The suites are very nice.
The suite was a little small. It says it sleeps 6, however that would not work too well especially since the bathroom is located in the main bedroom.
The room was nice, and the property was beautiful
The upscale Arizona Grand in South Phoenix is a modern resort haven that’s a hit with families for its topnotch fitness, fun, and dining facilities. A $13 million 2017 renovation gave the 744 one, two, and three-bedroom suites a luxurious homey feel, but the hotel is still known for its amazingly large water park.
The Arizona Grand is nestled against South Mountain in South Phoenix, just off the I-10 Freeway and Baseline Road. Fast food chains and convenience stores are within the immediate area and Sea Life Arizona Aquarium and Legoland in Arizona Mills shopping mall are also nearby. Within 15 minutes, guests can also be at Canyon Trailhead, South Mountain Preserve, the largest municipal park in the world, and Chase Field in downtown Phoenix.
There is a choice of chic residential-style one-, two-, and three-bedroom suites and villas offered at the resort. The 2017 renovations brought laminate hardwood flooring, and tech features such as USB ports, flat-screen TVs, Staycast media streaming, clock radios, and Bluetooth speaker. All other convenient amenities and necessities are also provided in the rooms. Villas are more luxurious options with more space, full kitchens, and more amenities.
The grand-scale resort amenities include the popular Oasis Water Park, spanning seven acres, and resort guests also receive four water passes per room. The waterpark offers a lazy river, several slides, a wave pool, giant hot tub, and water spray deck. There are a bar and grill onsite with a range of kid and adult drinks and food. In addition to the water park, six heated outdoor pools, a 20,000 square foot athletic club, a full-service spa, and golf course. Restaurants on-site range from bars and cafes to Mexican far and western family-friendly atmospheres.
based on 657 reviews
Policies vary by room type and provider.
Athletic teens can have their muscles rolled out accordingly or have soothing treatments to reduce skin redness and pimples. Deep cleansing and exfoliation treatments are also adapted to younger skin and are the ideal way for young people to unwind. A completely customized massage for young and old is also a spa special in addition to an aromatherapy session of your choice to suit your individual needs.
As one of the top 10 fitness facilities in Arizona, the Athletic Club attracts with over 30 weekly fitness classes, personal trainers, and an indoor racquetball court, among some other features. Among the fitness classes are Power Yoga sessions, Pilates, Tai Chi, and H2O Aerobics, which you can try out during your time at the resort. Outdoor activities are naturally also part of their extensive program, including biking or hiking on the beautiful trails all around the hotel.
The state-of-the-art 71 par layout golf course has won many accolades for its supreme challenges and topnotch golf experience, and even golf tournaments take place here. The Men’s League hosts Saturday mini tournaments, or you plan your own golf event at this prime golf destination that attracts with a semitropical layout, dunes, and undulating scenery. With the hotel’s Golf Package, you can combine your stay at the resort with your golf game at a preferential rate.
Close, varied, and tasty sums up the dining experience at Aunt Chilada’s, one of the hotel’s restaurants. At this eatery you can enjoy traditional Mexican cuisine and praised salsa. Seafood, tequila, and enchiladas are part of the culinary experience, as are quesadillas and nachos. For a hefty and more rustic dining experience, you may want to visit Rustler’s Rooste. Adjacent to the resort, this eatery spreads Western steakhouse charm and entices with homemade apple pie and, of course, steak.
The I-10 East is your quickest and most direct connection from Phoenix Sky Harbor International Airport to the resort. The car ride will only take about 15-20m, depending on traffic. The I-10 is also your road of choice when you come from the south. The West artery of the interstate leads you directly to your hotel destination in about 1h 30m.
With vast indoor and outdoor venues, the Arizona Grand Resort invites you to host your own event, but also features various events for their guests. A broad spectrum of cultural influences is offered with Polynesian fire shows, Las Vegas glitzy performances, or Mexican-inspired nights. The country and western style is also well-represented at the resort with Dixieland bands coming regularly to their stages. Karaoke, DJs, comedians, and live bands provide the rest of entertainment.
Arizona Grand Resort & Spa is located at 8000 South Arizona Grand Parkway in South Mountain, 12,6 km from the centre of Phoenix. Hall of Flame Fire Museum is the closest landmark to Arizona Grand Resort & Spa.
Check-in time is 16:00 and check-out time is 11:00 at Arizona Grand Resort & Spa.
Yes, Arizona Grand Resort & Spa offers free Wi-Fi.
Yes, Arizona Grand Resort & Spa offers free parking.
No, Arizona Grand Resort & Spa does not offer free airport shuttle service.
Arizona Grand Resort & Spa is 7,2 km from Phoenix Sky Harbor Intl. Arizona Grand Resort & Spa is 29,2 km from Phoenix Phoenix-Mesa Gateway.
No, pets are not allowed at Arizona Grand Resort & Spa.
Yes, Arizona Grand Resort & Spa has a pool on-site.