Find cheap flights on Philippine Airlines

Pros: Good staff and inflight crew service/attitude.

Cons: Poor IFE and snacks

Cons: The terminal for Phillipine airlines is greatly lacking. There are hardly any amenities and unless you get there before 0900 the next connecting flight is not until 2300. There need to be improvements on at least one for us to ever fly this route again.

Pros: Good check in and inflight crew service and attitude.

Cons: Poor IFE (overhead LCD screens too small and no headsets provided for sound), seat quality/pitch, no wifi, poor snack quality/type (barely edible choco cupcake)

Pros: It was fast.

Cons: The crew was not at all friendly... In fact they were rude

Cons: Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help

Cons: the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work.

Cons: Delayed for 2.5 hours.

Pros: Crew was nice!

Cons: The beef with rice meal tasted weird.

Cons: Flight was delayed

Cons: seat not comfortable, tray table hard to pull out, flight delayed 2 hours, flight crew didnt have immigration card (therefore had to wait in immigration line additional 25 min)

Pros: The plane is new and clean

Cons: If the flight was on time. The flight was delayed which resulted on missing my connecting fllight to Denver. I have to stay and wait at the San Francisco airport for 19 hours

Pros: the airline I've heard is habitualy late. It was on this flight.

Cons: Food was barely passable and coffee tasted like toasted wood.

Cons: Pillows for business class as seat posture hurts the lower back. Needs improvement on loading priority luggages as mine came out together with the economy passengers.

Pros: Crew was cold but quite busy.

Cons: Checking in was very slow and boarding process was very poor!

Pros: delayed flight

Pros: Nice plane, good crew

Cons: Flight was delayed several times at take off, then upon landing we waited on tarmac for another hour waiting for gate to open

Cons: PAL is literally never on time. The terminal process was absurd - 300 person line to check in and print a boarding pass. Then it was 1hr late to boars and then >90 mins waiting on the tarmac. Just a terrible on-time performance and inconvenient process that is typical of PAL

Pros: None

Cons: My first flight was delayed by 2 hours, so I didn’t make it to my connecting flight. The airline put me on the next available flight, but that one got delayed too. As a matter of fact, I’m still sitting on my connecting flight waiting to take off and I boarded an hour ago.

Pros: None

Cons: I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally.

Pros: Good food.

Cons: The lost my luggage from Manila to Bangkok. I had to travel on to Phuket without my luggage for 4 days. It was mind over matter to get to speak to anyone. I called 3 to 4 times a day to get my luggage. What a nightmare. I had to by extra clothes to survive. Nothing like flying 15.5 hrs, 5 hrs.

Pros: Not much. Both flights to and from Manila were delayed. The flight out was delayed pre-boarding by about 15-min and then about 30-min in the plane on the tarmac. Leaving Manila was delayed boarding by about 1-hr and we landed about 30-min late. Philippine Airlines operation has gotten so much worse.

Cons: Everything. From the chaos at Check-in on the Manila side from the understaffed and overwhelmed employees, to the gate control and communication with passengers at a reasonable time for the delays. Staff at MNL Terminal 2 for PA seem not to care and there seems to be no management that exists.

Pros: Helpful staffs

Cons: Flight delayed.

Pros: The plane itself was very clean and well maintained

Cons: Staff was rude to customers, with poor responses and a lack of customer service skills. After a long delay of over two hours, you would have thought they would've have been more understanding and accomadating. They also displayed poor communication through all stages of the flight.

Pros: Sit is average small

Cons: Food was terrible, need to improve for the food quality