Andatel Grandé Patong Phuket

The pool was clean & cool.

Some of the pool furniture was so old that it was hazard to sit on - backs were broken off the lounges. Hygiene standard very low as while I was sitting eating breakfast a male Egg Station cook went to the bathroom (outer door was open) & returned without washing his hands then handled eggs & bread without gloves.

Breakfast was great, we really enjoyed the egg cooking station. It was good to get fresh towels every day (including pool towels). We liked being able to walk straight from our room into the pool. We were also pleasantly surprised at how quiet it was - we could only hear some noise from the main street on one night (a live music bar right across the road) and it wasn't too bad considering our room was closer to the road.

On close inspection, the facilities were a bit run-down. Our ladder into the pool was worryingly loose and wobbled every time we used it. The towel rungs and outdoor chairs were also a bit rusty (although this is probably difficult in the humid climate). Some handles were loose and panels scratched, and the wall inside our wardrobe did not look clean so we did not use the wardrobe. The bathroom was a bit shabby and could really have done with a shower curtain to avoid the entire room getting drenched when you showered. Our 'king bed' was 2 king singles pushed together - very large when combined, but uncomfortable if you lay on the seam. For the price we paid, we would also have appreciated fresh bottles of drinking water each day.

Breakfast

Very slow internet in the room

hotel staff was courteous and very helpful 5star for staff

hotel is very old building no proper toilets are there no flush working properly room no. 411 toilet door is broken no fix of any amenities done and doesnt recommended to any1 hotel needs major renovation