Ōzu hotels

Pros: Amazing location, only a few minutes walk from the station. Very good facilities in the kitchen, super clean and comfy room.

Pros: The staff very helpful, the location too.

Cons: Evwreything was great

Pros: Everything was great about this hostel : great staff, perfectly clean, right next to the station. the private room was like in a hotel. Big bonus for the common areas : a fully equipped kitchen, delicious free tea, and the owner actually lights a woodfire so it’s super cosy.

Cons: Nothing bad to say.

Pros: Very cosy, with welcoming staff

Cons: Quite expensive

Pros: the place feels very warm: we stayed there in winter and have used the kitchen and dining space quite a lot. The kitchen is very well equipped, the dining space is quite relaxing, there is a fireplace to keep you warm. While we rented a car to get there (free parking on premise), it's also possible to travel by public transport: the hotel is walking distance from the station and there are buses to go to Mount Aso.

Cons: note that the check in time is 4pm and before that there would not be anyone to open the door

Pros: This is the best backpacker I have ever seen. Extremely organized, clean, cozy and comfortable. The design is customer focus. Great location, just close to the bus and train station. Will surely come back and stay for few more days. Unfortunately, I could only book one night during Dec, 2019 due to their renovations.

Cons: Nothing dislike

Pros: Very cozy. The host is very nice and gives useful tips for successful adventure (in a good English). Very close to the railroad station/bus stop. Comfy warm sleep.

Cons: The only possible problem is the reception opening times.

Pros: The hosts are so nice and helpful. The room and facilities are so clean and the location is perfect. It’s so worthy!

Cons: Nothing

Pros: Staffs are very friendly and helpful.location is good.Room and private hot spa are perfect.

Pros: The best experience I've had. Will want to back there again. All their services are very friendly to the family with baby, thanks them so much.

Pros: The service was fantastic, very polite and everyone always have a smiling face. Ryokan has traditional character, is comfy and the private onsen had a very nice setting. Food was delicious.

Cons: A little bit further away from town centre than expected, so difficult to do the bar hopping.

Pros: We booked a maisonette and enjoyed a relaxing and luxurious space with the big sleeping area atop and the indoor and outdoor baths on the ground level. There is also a massage chair and tv in the change area. The outdoor bath, Mori no Yu with a standing bath was unique. The meals were very nice and we had our first taste of horse sashimi. Sadly, it tasted good. The staff were very nice and warm and the owner’s son personally advised us on the outdoor Onsens to visit for Onsen Hopping. The recommendations were good and the free bus service information he wrote on the map helped a lot. Overall, we had a memorable time in Kurokawa.

Cons: Nil

Pros: Stayed in a room with attached private onsen which was great ! Wonderful service. Very attentive. Special thanks to Momoyo. Dinner and breakfast was good

Cons: Onsen that’s open to public is a bit old and rundown. Good thing we had our own private onsen

Pros: Staff is really friendly and helpful. The futon was really comfortable, the best I had so far in Japan. A supermarket is close by and free tea was provided.

Cons: WiFi didn't always work.

Pros: Its perfect, so nice and cozy and clean. Really enjoyed myself

Pros: The room was clean and the host was very kind.

Cons: There was one of the guests made loud noise in early morning.

Pros: The hostel is super clean with nice design. The owner speaks very good English and super friendly. Location is great too, very close to the Kumamoto castle. Nothing to complaint here. I spent very good time here.

Cons: Noon

Pros: I really love the deaign and it is very very clean. The staff is super nice and helpful.

Pros: Japanese style of living. Although the individual room is small, the price is so reasonable.

Cons: If you live in the second floor, you need to climb the stair with your luggage.

Pros: I loooved the decor, it was such a beautiful place. Also when I got there the owner gave me a map and pointed out all the things I could do which was fantastic! My room was very comfortable also.

Cons: No dyeing while I was there! Although I didn't ask, completely forgot until I saw the pots by the kitchen the morning I was leaving haha, potentially it's something you have to request, but no biggie :)

Pros: the location is close to tram station, walkable distance from shopping / dinning areas. A lot of good small restaurants in the streets around. Host is nice and speak english. He helped store our luggage after check out. Self-help kitchen available. Nice rooftop. Clean shower room. Fun decoration.

Cons: It would be an unrest night when someone snores a lot at night time/ turn on the light when everybody is sleeping (but one can pick single room to avoid this)

Pros: A unique delight, secure, calming and stimulating at the same time. So much more than just a "hostel". Wish I could have stayed longer.

Cons: There is nothing to fault. It's not super modern and that's part of the charm. Everything works.

Pros: The surrounding should be quite nice but we only stayed one night so didnt have much time to explore.

Cons: The private bath attached to our room was quite dirty. I could see the dirts and grime on the floor, side of the bath, on the bottles of the shampoo, hair conditioner and bathing body. Water was too hot as well. Definitely more than 40 degrees. We were not given the correct sizes of yukata for the mother and children. While having our Kaiseki, there was a group of family near our table who was talking quite loudly and they disturbed our dinner.

Pros: nothing but everything

Cons: nothing

Pros: So many options for onsen hot springs, great Value for money, I love how it is secluded away from the main area or the village with great natural beauty

Pros: Quiet natural forested location. Feel very relax. Food was awesome. Very nice outdoor Onsen

Cons: Nothing

Pros: A secluded onsen ryokan which is quite difficult to locate without own car. However ryokan provides own transfer from local bus stop for those guests traveling by bus. The Onsen are extremely beautiful and the food are probably the best Japanese food we ever tasted. The staff, though could hardly speak English, are efficient and helpful.

Cons: Nothing

Pros: Nice staffs and nice place, worth money

Pros: A very nice and cosy place with friendly receptionists. Enjoy the night and the dinner in this hotel.

Pros: Staff was very helpful and nice. Room is reasonable size. The private and public onsen are great. Dinner and breakfast are delicious and the set up was beautiful.

Cons: None

Pros: The staff are friendly and helpful. The dinner is delicious.

Cons: NA

Pros: Private onsen for booking

Cons: A bit of noise in the room at night

Pros: Magical Onsen (baths with water from hot springs), amazing beautifully presented food and can cater for vegetarians even with about 8 courses at dinner, exceptionally helpful and courteous staff, spacious and extremely high standard of traditional accommodation. Kimono, belt, socks etc. provided for comfort and going to the baths. A wonderful atmosphere of dignity and great attention to detail.

Pros: Atmosphere, smell of wood in room, amazing dinner, good bar, good spa.

Pros: beautiful nature

Cons: nothing

Pros: Transfer from the bus stop to the hotel. Awesome food. Understandable staff. A lot of tea. Not usual 3 small tea bags, but a big one.

Cons: Unexpected 150 yen tax. Come on, can't you put it into the original price? It's not much, but seriously...

Pros: Excellent dinner and breakfast! Very good service mit shuttle bus pick up if you tell them beforehand. Spacious comfortable room with a sitting area facing trees. Will come back one day.

Cons: Nothing! Y

Pros: Absolutley wonderful experience operated by such a lovely and welcoming family. Amazing authentic Japanaese experience. Only 5 min walk from the centre of kurokawa. Room with a view and the outdoor bath is so peaceful. Be sure to book dinner at the hotel, the most authentic Japanese meal you can have. I will definitely stay here again.

Pros: Staff has got high service-minded. Service is excellent. Definitely stay here again if I return to Kurokawa onsen.

Cons: Nothing

Pros: Location was great, near to attractions like Kumamoto castle and the shopping areas. Room was good sized by Japanese standards

Cons: Not much to complain about

Pros: Perfect location close to everything.

Cons: Nothing

Pros: The hotel is centrally located in the shopping area. We can easily walk to the Castle, City Hall etc. The hotel staff are very polite and helpful.

Pros: The hotel staffs are very helpful and try their best to assist you. Their Engish is good.

Cons: The room size is quite small.

Pros: Central location; great breakfast

Pros: Excellent location with plenty of eateries and shopping areas nearby. Walking distance to Kumamoto Castle. Little market place beside the hotel offers interesting snacks and fruits. For those who are driving, there is ample parking available. My family had a pleasant stay and wished that we had stayed there longer. Highly recommended and we would choose to stay there again. P.S. Must eat the tonkatsu at Katsuretsu if you are there. Simply wonderful.

Cons: bed and pillow a little soft

Pros: The hotel is located in the middle of the town and friendly staffs

Pros: The staff were very kind and welcoming and the baths divine, both the private and outdoor public ones. The ryokan itself is very beautiful and atmospheric. The spectacular Japanese breakfast more than made up for missing dinner.

Cons: It was more difficult to get to the ryokan than we had anticipated but that was because we had been told we could get a train there. So we were a bit stressed when we got there. Because of the language barrier we hadn't pre-ordered a meal and the village did not have a great selection of restaurants.

Pros: Staff was very supportive and some of them spoke English well. The breakfast was very good and the outdoor onsen was very special. The build and room had the very traditional old Japanese building style. We found at 10 min walk a e-bicycle rental near Hanaasobi Rose Garden.

Cons: We travelled without a car, had not booked dinner in the hotel and were faced with almost all restaurants nearby closed in the evening (late October).

Pros: Almost everything about the ryokan: the wooden house, lovely garden, the atmosphere, the outdoor onsen, professionalism of the people, the fire place, cleanless, quietness. And the coffee is really good, and they have nice refreshing drinks. We loved the breakfast, and the course meal was surprising, impressive for the eyes and absolutely delicious as we didn't know what to expect at all.

Cons: n.a.

Pros: When you feel like at home (In Japan)

Cons: If you are a foreigner maybe you don’t like all the flavors of the Japanese cuisine, but here you will try the best ones

Pros: Very friendly and cosy. Feels just like home.

Pros: Friendly staffs, they tried to communicate with me which I really appreciate and the room is really clean and warm. I love private Onsen.

Pros: Nice Japanese atmosphere and deco. Simple and pleasant.

Cons: Breakfast time 8:30am too early for us.

Pros: Everything. Very clean and staff were very nice.

Cons: Nothing

Pros: Very quiet location. Walking distance to Shin-Suizenji station. Reasonably spacious room. Decent bathroom. Comfortable futon on real tatami floor.

Cons: Lack of elevator means getting in with luggage can be a challenge. Minimal amenities (shared fridge and microwave) Not ideally situated for sightseeing. Bath/wet room a little awkward for taller people.

Pros: It is a very convenient ryokan. Really nothing to complain about, ultra clean, very nice hosts always available. And the japanese breakfast was really good.

Cons: Climbing the steep stairs with a heavy luggage was quite tough. It is also a little bit far from the city center by walking

Pros: breakfast is really worth the 700 yen, if I could’ve added dinner I would do that too. Owner is very welcoming, speaks English well and everything is clean. It is accessable by car but harder if you are taking public transit. There’s not many stores around either as its in a local residencial area.

Cons: no shower cap and comb

Pros: The ryokan is well situated at 5 minutes from Shin-Suizenji station. The room is clean, very light and quiet. The breakfast was so delicious ans the owners so kind!

Cons: Nothing to dislike!

Pros: Nice breakfast

Pros: Room was comfortable for the four of us. Owner make the effort of warming up the room for us. Breakfast was superb. The owner only serve the soup & rice when we are seated at the dining table to ensure it’s warm. He also specially prepared ramen for my son, not just instant noodles. Lots of care & thoughtfulness. We had a great stay. Facilities were simple but we felt very comfortable. Great for family or group of friends. Will definitely come back again if we visit Kumamoto.

Pros: The hotel is suitable for family who travel with kids. The owner is kind enough to give us the Japanese style room at the ground floor. Room size is good and clean. The nearest subway is within 10 minutes walking distance from the hotel and only took few stations to reach Kumamoto shopping area and the famous Castle. We not able to visit the Kumamoto Castle as it still under renovation. Before continue our journey to catch the ferry to Shimabara, we had our breakfast at the hotel which cooked by the owner, the food was good!

Cons: Hot spring facilities not spacious and old.

Pros: Free ramen, onsen and love the breakfast.

Cons: The car park was limited

Pros: Superb hotel. Provide free ramen and coffee to customer. Good location. Comfy bed and cozy room. If I have chance to be back Kumamoto I will stay at Dormy inn again 100%

Cons: None

Pros: Proximity to shopping and transport and castle. Also the hot spring was good too

Cons: Beds too small for two people . Even for one adult and one small child I feel the double bed was too small . Also the rooms need better ventilation

Pros: Very closed to the Sakuramachi bus terminal. Free hot spring and public bath is highly recommended. Breakfast was superb!!!

Cons: Crowded hot spring. If you want to have a relaxing time in hot spring, go there in the morning. There was a little dust on the bed sheet and blanket.

Pros: Good location next to Kumamoto main bus station, which is also a big shopping mall with lots of restaurants.

Cons: Room size is very small. Soundproof work of the room is not that good. We often heard the noise from a big Chinese family who stayed on the same floor.

Pros: Clean room, nice hot spring, staff are friendly

Pros: Super convenient location at a shopping street with lots of dining options nearby.

Cons: The bed was a little soft and bouncy.

Pros: Super Excellent Location, it is right above one popular attraction place. However, due to the narrow streets nearby we missed the hotel place and needed a few more minutes to find the hotel. Rooms were a bit small but this was expected when we book the hotel. Merely the excellent location is sufficient to justify the staying in this hotel.

Cons: None I can recall.

Pros: Very convenient location, good facilities, very clean.

Cons: Bed against the wall!

Pros: The room was slightly larger than some Japanese hotels. 2 windows. Good Wi-Fi. Place to store luggage. Near bus station. Near lots of shops & restaurants.

Cons: No safe. No comfy chair, no English TV channels, noisy air conditioning. Stained mattress protector. Hard bed. Breakfast choice very limited.

Pros: The location is very near to Tram station and just be in the middle of Shimotori Shopping Street. Walking distance to Kumamoto castle and Kumamon square. Staffs are very nice and helpful.

Pros: Didn't try Breakfast but the hotel is right in the city centre so lots of local cafes easily accessible. Nearby to the Tram stop so easy to get from the railway station to the hotel. Tram fare costs 170Y

Cons: Room was a little small but was fine.

Pros: Location was very central with paid parking nearby which the staff gave us a map to help us find it. While breakfast was a slightly different format that other places we stayed in Japan it was sufficient and reasonably priced.

Cons: Everything was as expected so nothing.

Pros: Public bath was good and clean. Breakfast spread is good. Located opposite a family mart/ seven eleven but quite a challenge to locate the property as it is in some small road.

Cons: We booked a non smoking room for family of 5 back in August. But was only told upon check in that non smoking room was not available. We have a young toddler. This was a concern for us. Front desk staff can speak Mandarin but he was not equipped with basic knowledge of the hotel eg. Location of hotel in the map, restaurant nearby....

Pros: The location is good, only 5-10min walk to Suizenji garden. There is supermarket nearby and 7-11 is just across the building. The onsen is great. Free parking is available. The staff is very helpful to help us reserve the ferry ticket at Kumamoto Ferry Terminal.

Cons: The room is not very spacious as we have 4 peoples in the room, but overall it is still better than Tokyo. Wifi is in the room is not stable.

Pros: In house onsen bath is a bonus and the staff are friendly.

Cons: Breakfast buffet have limit choice and not value for the amount paid

Pros: Nice & clean small hotel. Nice bath. 7-11 right across. Nice and quiet.

Pros: Location is very convenient. Nice Japanese restaurant is just a few minute walk

Cons: Onsen is small

Pros: Never expected the cottage was this lovely, clean and comfortable. strongly recommended.

Pros: Cosy and comfortable. The location is quite far from the Kumamoto City. In addition, the kitchen is equipped of the BBQ facilities. You can bbq at the balcony.

Cons: Required to reserve the use of onsen, and it was fully booked

Pros: The hosts - very friendly and helpful. The lady host can use the google translate to communicate if you have difficulty conversing in Japanese Have lots of items - pots, pan. The bath soup and shampoo are of considerably good quality. There are quite a lot of stuff which you can rent for free or rent for certain price Huge space Futon is actually quite comfortable Very awesome xmas decorations. Can tell that the hosts made a lot of efforts Spacious free parking Good check-in experience Quite quiet except...

Cons: The late night 10pm and 630am radio announcement which woke us up...not sure where the sound comes from. Location: Can be hard to find and navigate at night. Best to have a car because it is not near any bus stop or station Other than that, the stay was pretty awesome

Cons: The booking was impossible to find as the sign on the road had a completely different name. This needs to be rectified

Pros: Owner was excellent and friendly. :)

Pros: nice place, good for family and Friend gathering!

Cons: no

Pros: Lovely, lovely, lovely hosts, always with a smile and so helpful with anything and everything. The chalet was spacious, clean and light.

Cons: You’ll get a little noise from the other cottages on the site at times. Also, the name change meant we took a little longer to find it.

Pros: Great place with everything you need.

Pros: Clean property.

Cons: Paid parking. Should provide free parking for guests.

Pros: It has the basic amenities you would expect of the hotel. Love the Kumamoto decor in the lobby :) Location was pretty good. It was near shopping street with lots of eateries and drug stores, bookstores, small boutiques, free museums, convenient stores etc. Sakura-machi bus terminal was nearby so it’s convenient to travel by bus from airport or Fukuoka, and go to other places such as Aso. Cleaning service was really flexible as we mostly head out around noon where they started cleaning other rooms first. They always clean up the room by the time we are back. The staff were very nice and friendly. They know English too. The cleaning staff were helpful when our door couldn’t shut and helped us contact the receptionist to fix it. Check-in was fast. Size of room was alright and can fit 2 adults and 2 kids and 2 luggage. The hotel was easily seen from the entrance of Sakura machi mall. Easy to reach by foot, very accessible!

Cons: The air-condition cold function wasn’t working as they are going through some upgrading work. I wish we were informed prior, as this was the only thing that bothered us... the room was stuffy and stale even though it is winter time. I Guess a fan would have helped but we were not offered this option. When we asked the staff to help resolve the issue, we were told to off the heater and open the window to let the cold air into the room. The window opens a little due to a safety feature so not much wind was able to help ventilate the room. We are a family of 4 so it was quite stuffy. We kept our main door open until the moment we wanted to sleep and it was the only thing that helped. Our kids couldn’t sleep well every night and they cried many times at night (sorry neighbouring guests). Nothing else bothered us other than the AC. It was scheduled to be completed after March 2020 so if you are coming after that, it may not pose any issues.

Pros: The Kuma Bear room was very cute, probably one of the reasons we chose the hotel. Location-wise, it is about a 5-min walk to the Shinshigai Shotengai.

Cons: The doors to the rooms could not open very wide, so it wasn't very comfortable to walk through, especially with luggage.

Pros: Close to shopping street (walking distance). Comfortable bed. Clean. Parking site is right next to the hotel.

Cons: Paid parking.

Pros: They allowed us to check in before their stated check in time

Cons: The ventilation system of toilet was not working There was no free bottle water provided

Pros: Free Onsen & Parking

Cons: Far for everything and difficult to get in and out

Pros: All. The bed and pillows are the best! They really care about a good night sleep.

Cons: The TV cabinet is a bit outdated, you can almost feel that they renovate the room but keep the cabinet as is.

Pros: Standard amenities and services for name brand hotel

Cons: Poor location Nothing around hotel ( sight seeing, restaurant, shopping etc )

Pros: I liked the location and the Japanese attitude of the hotel staff. Very polite and focus on the guest.

Cons: The bed was very soft either too old or personally I prefer more firm bed.

Pros: The room was comfortable and the staff were friendly. The location was great- close to the castle but also to many shops, restaurants and tram and bus stops. The price was reasonable.

Cons: The bathroom was quite dated. They didn’t provide breakfast and the restaurants seemed to cater to more mature people rather than families.

Pros: Subdued old-world style decor. Classy feel.

Cons: Difficult to get constant shower pressure and temperatures.

Pros: Good location and good service.

Pros: Great location next to the castle and very central, decent breakfast and friendly service. Fair amount of English spoken.

Cons: Bathrooms needed a major upgrade and room was super tight. Concierge gave a terrible recommendation for an izakaya - food was sub par and a lot of smoking - at least it was cheap and close.

Pros: We had a wonderful suite at the 9th floor, perfect in every single detail. The furniture and decoration were so beautiful, felt like a real apartment. View on the castle The staff was very helpful and kind Engineerimg-wise, unique parking system

Cons: The restaurant at the ground floor was not so special (we had both dinner and breakfast)

Pros: Friendly staff and breakfast was good. Large room and good bath.

Cons: Couldn't breathe or cool down in the room, as we were unable to turn on the air-con or open the window. Also unable to turn off doorway light.

Pros: Comfortable and just right next to the train station. Breakfast was decent - good spread, ok quality

Cons: Room quite small for 3 but at least they provided 2 luggage racks which was quite thoughtful. Hotel building doesn’t quite standout though - no name on the building itself. A rather non-descript building. Spent a while locating it but once you know what it looks like then you’ll be fine

Pros: Breakfast at 1500yen. But there are many choices at Kumamoto station.

Pros: The twin room was really spacious and well furnished. The location, breakfast and staff were impressive. Just next to Kumamoto Station and the bus terminals and a tram stop are adjacent to it. The spread at breakfast was very satisfying and staff were helpful and patient.

Cons: May be a gym would add value to the hotel.

Pros: The location is excellent, it’s convenient for the guest who need to take bus or train.

Pros: Very close to JR station

Cons: Typical Small room

Pros: The location is excellent, just near the Kumamoto station.