Good to know
|Distance to city centre||15,6 km|
|Distance to airport||12,2 km|
|"The staff was great ."||(in 41 reviews)|
|"Very good accomodation and food."||(in 15 reviews)|
|"The maid service incredible."||(in 3 reviews)|
|"room service and housekeeping are terrible."||(in 3 reviews)|
Time of year
Show reviews that mention
|access to our netflix||in 6 reviews|
|bit pricey||in 9 reviews|
|club level||in 9 reviews|
|favoured||in 2 reviews|
|food is amazing||in 21 reviews|
|hotel was the restaurant||in 17 reviews|
|hundreds of steps||in 2 reviews|
|large screen tv||in 4 reviews|
|lobby||in 9 reviews|
|make our stay||in 4 reviews|
|missing hooks||in 4 reviews|
|outdoor activities||in 3 reviews|
|renewing||in 2 reviews|
|ritz carlton||in 3 reviews|
|service poor||in 21 reviews|
|staff are great||in 67 reviews|
|swimming pool||in 30 reviews|
After staying at this resort many times, we have a very good perspective. The rooms are clean and comfortable. The front desk employees were nice and accommodating. The only negative is the high turnover of the front desk staff. The room service staff, namely Vicki, is pleasant and welcoming. The food was hot and quickly delivered. The staff out at the pool couldn’t do enough for you. Jude and Margaurite greeted us with smiles each day, and promptly set up our chairs. They handed out frozen lemon towels to refresh and cool you, and adjusted your umbrella as necessary. The wait staff, especially Jared, was outstanding in bringing us our food hot from the kitchen and was available any time we needed another cool drink. Love the pool staff!!! Can’t say enough.
One of the worst customer service I have ever encountered. For being one of the best hotel brands it was extremely disappointing.
The room was clean and well appointed. The common areas were luxurious. We got an upgrade to an executive suite! Thanks!
The bar downstairs with pool and shuffleboard could benefit from a Scotch list. It has a big whiskey list, but there’s no Scotches on it and no separate Scotch list. Also appropriate glass wear for Scotch would be welcomed. The bartender and I discussed Scotch, however, and he suggested one that I liked and put it in a normal whiskey glass.
The honey from the on-site bee farm
That I couldn’t stay longer
The location and relaxation
Few hotels have the prestige that the name “The Ritz” brings to mind, and The Ritz Carlton Orlando lives up to that reputation. Designed to emulate a historic Italian villa, this super luxurious property is ideal for any traveler to the Orlando region. It sits on its own enormous property, surrounded by golf courses, gardens, and grounds. However, it is less than 10 miles from Walt Disney World, and even closer to such popular destinations as Prime Outlets Orlando, Florida Mall, Universal Studios, SeaWorld, and several golf courses, among many other destinations.
It is a resort hotel, and this means that travelers can easily opt to make it their only destination. With 11 world-class eateries on the premises, there is no need to go out for a meal. There is a 40,000 square foot spa with salon and body treatments, a 24-hour fitness center, a private 18-hole golf course, an array of adventures that include guided tours, event and meeting spaces, and three different pools. There is the Ritz Kids program for ages four to 12, tennis courts and signature shopping on the premises.
A pet-friendly property, it has more than 580 rooms or suites from which to choose. All will include marble baths with dual sinks, signature spa toiletries, luxurious linens and robes, Wi-Fi, iPod docks, a 65” HD LCD TV with premium channels and entertainment, private balcony, telephone services and more.
When it is all about luxury and rejuvenation, The Ritz Carlton Orlando is sure to satisfy and make for an unforgettable Orlando holiday.
based on 3 209 reviews
Things to know
- Friendly atmosphere
- Nice building
- Pleasant hotel grounds
- Friendly service
Policies vary by room type and provider.
Reviews about The Ritz-Carlton Orlando Grande Lakes
Most popular landmarks
- Discovery Cove 3 km
- SeaWorld Orlando 3,4 km
- Skeletons: Animals Unveiled 5,7 km
- Basilica of the National Shrine of Mary, Queen of the Universe 6,9 km
- Fun Spot America 7,2 km
- Orlando Premium Outlets International Drive 7,7 km
|Orlando Sanford Intl||44,9 km|