Traveller reviews
Overall rating
5,8
Okay
Based on 644 reviews
Boarding
5,8
Comfort
5,8
Crew
6,5
Entertainment
5,8
Food
4,7
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Norwegian information
| IATA code | DY |
|---|---|
| Routes | 340 |
| Top route | Oslo Gardermoen to Stavanger Sola |
| Airports served | 110 |
| Top airport | Oslo Gardermoen |
Norwegian traveller reviews
Pros
"The movie selection was good"
(in 19 reviews)
"Crew was friendly and efficient"
(in 200 reviews)
"Flight and crew are great"
(in 156 reviews)
Cons
"It was one hour late."
(in 55 reviews)
"flight delayed for 4 hours."
(in 45 reviews)
"No free food or water!"
(in 107 reviews)
Recent reviews
Traveller rating
13
1
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1
0
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10,0
Overall flight was fantastic.i really enjoy the whole journey .
Reviewed Sep 2023review from
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10,0
Basic. No food. No entertainment.
Reviewed Sep 2023review from
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8,0
Little more legroom would have been nice. But it's a very short flight, so it was fine really.
Reviewed Jun 2023review from
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8,0
Short flight, some waiting to board, but no issues and no frills.
Reviewed Mar 2023review from
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6,0
No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.
Reviewed Jan 2023review from
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10,0
tout était parfait. Merci
Reviewed Nov 2022review from
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10,0
tout était parfait. Merci
Reviewed Nov 2022review from
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10,0
Personnel agréable, vol à l'heure, parfait
Reviewed Nov 2022review from
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10,0
No service on a 45 minute flight.
Reviewed Aug 2022review from
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2,0
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
Reviewed Aug 2022review from
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8,0
Great alternative to SAS
Reviewed Jul 2022review from
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10,0
Pros: Great flight
Reviewed Mar 2021review from
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3,3
Cons: Everything!
Reviewed Jun 2020review from
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2,0
Pros: Nothing,except I got to my destination safely
Cons: Everything.They don’t ever offer you WATER in a 10 hour flight!! Check in crew rude. Attends dismissive to rude.Reviewed Jun 2020review from
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9,0
Pros: Premium seats and service make flying so much more comfortable.
Cons: Boarding and leaving on time.Reviewed Mar 2020review from
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6,0
Pros: I can’t travels
Reviewed Mar 2020review from
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2,0
Cons: Norwegian was unwilling to refund flight to and from Rome in the height of the Coronavirus pandemic.
Reviewed Mar 2020review from
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2,3
Pros: I made it to my destination
Cons: I have never got in almost 13 hours of flight and was not even offered glass of water or any food!!! Norwegian flights are not providing any beverages or food and when I asked they told me I should have added food options on my booking???? That’s the most unbelievably weirdest and inhuman flight I have ever took. Will definitely make sure not to do same mistake ever again!Reviewed Feb 2020review from
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3,2
Cons: Everything
Reviewed Feb 2020review from
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8,0
Pros: Value for money
Cons: Boarding process really needs to improve. There is usually a chaos during boardingReviewed Feb 2020review from
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3,0
Pros: It got me to my destination. Nothing else to like.
Cons: Boarding was a circus. The most disorganized I’ve seen. Price-gouging at every turn. Cramped uncomfortable seats. And of course the nonstop screaming infant.Reviewed Feb 2020review from
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7,2
Pros: Price Staff
Cons: More food choices (vegetarian)Reviewed Feb 2020review from
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2,0
Pros: Nothing
Cons: If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines.Reviewed Feb 2020review from
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10,0
Pros: Staff at Rome was great. Crew was excellent. Plane was magnificent.
Reviewed Feb 2020review from
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4,3
Cons: Jet was ancient and entertainment system was a joke
Reviewed Feb 2020review from
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6,3
Cons: Flight delayed and gate 9 in terminal 1 at JFK is a nightmare. It’s in the corner and you can’t hear any announcements at all. Horrible place.
Reviewed Feb 2020review from
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7,2
Cons: Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!
Reviewed Feb 2020review from
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10,0
Cons: Easy checkin Good customer service Comfortable seats Great price
Reviewed Feb 2020review from
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9,3
Pros: Boeing Dreamliner was amazing. Very comfortable even in economy. Boarding very easy. We left and arrived exactly on time.
Cons: You have to buy your own food and drinks. Priced on the high side. Bring your own sandwich and drinks.Reviewed Jan 2020review from
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5,3
Pros: Crew was good, Seating needs to be updated
Cons: seats could recline better and padding could be better.Reviewed Jan 2020review from
Norwegian FAQs
What is Norwegian's carry-on size allowance?
On board Norwegian flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Norwegian assistance team will most likely ask you to pay extra for checked luggage.
Where does Norwegian fly to?
Norwegian offers direct flights to 109 cities in 35 different countries. Stavanger, Oslo, and Bergen are the most popular cities covered by Norwegian.
What is Norwegian’s primary hub?
Norwegian concentrates most of its flight operations in Oslo.
How does KAYAK find such low prices on Norwegian flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Norwegian.
Flight status
Norwegian route map
Top airports served by Norwegian
- Oslo Gardermoen Airport (OSL)
- Bergen Flesland Airport (BGO)
- Trondheim Vaernes Airport (TRD)
- Stavanger Sola Airport (SVG)
- London Gatwick Airport (LGW)
- Tromso/Langnes Airport (TOS)
- Stockholm Arlanda Airport (ARN)
- Kastrup Copenhagen Airport (CPH)
- Narvik Evenes Airport (EVE)
- Bodø Airport (BOO)
- Ålesund Vigra Airport (AES)
- Berlin Brandenburg Airport (BER)
- Molde Aro Airport (MOL)
- Krakow J. Paul II Balice Airport (KRK)
- Bardufoss Airport (BDU)
Norwegian contact information
- DY IATA code
- +47 2149 00 15 Call
- norwegian.com Visit
Overview of Norwegian
Since first opening a primary base in Bergen, Norwegian has developed a wide-spanning network of hubs across the world. Aiding its ability to offer a variety of international services, the airline has hubs in Barcelona, Copenhagen, Helsinki, London, Los Angeles, Madrid, New York, Paris, Rom and Stockholm, among others. Flights are available to more than 35 countries in Europe, North America, South America, Asia, North Africa and the Middle East.
Due in large part to its substantial coverage of operating hubs, the airline is able to schedule direct services at a low-cost. Onboard amenities, such as food and drinks, are minimized to reduce the price of the standard fare. Norwegian has several subsidiaries that sit underneath it, including a long haul division and carriers in targeted markets, such as the United Kingdom, Argentina and Sweden.
Boeing has been chosen as the preferred manufacturer for the fleet, with the 737 Next Generation series most commonly flown. The distinctive aircraft are easily spotted with their red noses and faces of influential figures on the tail.
Unlike the majority of airlines, Norwegian provides Wi-Fi access for free. Low data activities, such as web browsing and messaging, is available as part of the complimentary service, while streaming and app use requires an upgrade. Shorter flights and those within Europe offer only Economy seating; however, Flex fares provide seat selection and checked baggage. International long haul flights to or from the United States or South America provide the option of sitting in a Premium cabin. Seats in Premium have at least 43 in of legroom and serve a 3-course dinner.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.