The Pontchartrain Hotel

The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, LA 70112, United States
+1 504 323 1400

based on 270 reviews

The Pontchartrain Hotel
Thu 28/9
Mon 2/10
Provider for The Pontchartrain Hotel
Provider for The Pontchartrain Hotel
Provider for The Pontchartrain Hotel

About The Pontchartrain Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free
Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street, National World War II Museum and Ernest N. Morial Convention Center. Port of New Orleans and Smoothie King Center are also within 2 mi (3 km). New Orleans Union Passenger Terminal is 20 minutes by foot.

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Thu 28/9
Mon 2/10
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Amenities at The Pontchartrain Hotel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing rules
  • Enhanced cleaning
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift

Services and conveniences

  • ATM on-site
  • Ticket service
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Express check-out
  • 24-hour front desk


  • Shower
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom


  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop


  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Terrace/Patio


  • Fitness centre

Reviews of The Pontchartrain Hotel

Very GoodBased on 270 verified guest reviews

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5,1 Fair
Pros:Lobby. Room. Tin Roof Bar
Cons:Difficult to adjust air to cool. Shower removable spray comes off when water turned on and sprays in face and sprayed wife in hair outside when she used wetting entire room.. Over priced and overrated.
9,7 Wonderful
Pros:The hotel is quaint and historic but updated with all the modern amenities. It's the best of both world's. Also, I don't think I've ever met a friendlier staff. Folks in NOLA are typically very friendly (and genuinely so), but everyone at the Pontchartrain, from the front desk to the bar to the housekeeping staff, seemed delighted to have us there.
Cons:The Garden district is a little removed from the CBD/Quarter area. Prepare to spend $$$ on taxis/Uber if you want to live it up.
9,7 Wonderful
Pros:Location, Restaurants, Bar
Cons:Uncomfortable Beds, no extra pillows


2031 St. Charles Avenue, New Orleans, LA 70112

What's nearby

  • Lafayette Cemetery0.8 km
  • The National WWII Museum1.2 km
  • Louisiana Children's Museum1.6 km
  • Audubon Butterfly Garden and Insectarium2.3 km
  • Audubon Aquarium of the Americas2.4 km
  • Saenger Theatre2.5 km
  • New Orleans Musical Legends Park2.6 km
  • New Orleans Pharmacy Museum2.7 km
  • Jamie Hayes Gallery2.9 km
  • Saint Louis Cemetery No. 22.9 km
  • Preservation Hall2.9 km
  • Jackson Square3 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Pontchartrain Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Pontchartrain Hotel

  • How do I get from the Louis Armstrong New Orleans International Airport to The Pontchartrain Hotel?

    The hotel can be easily reached both by taxi and by public transport from the airport. If you are looking at getting a cab, the trip will take around 45min with flat rates for taxi fares to the New Orleans center. Getting to the hotel will cost $36 for 2 people or $15 each if it’s a party of 3 or more. To use public transport, board bus line E-2 leaving from the airport and heading towards Tulane At Loyola. Get off at the last stop of the route, which is the Tulane At Loyola bus stop, and walk over to the S. Rampart At Gravier bus stop, which will be a 3min walk away. From there, board bus line 91 heading to Walmart At Tchoupitoulas and get off 11 stops later at the Jackston At St Charles stop. The hotel will then be a 1min walk away.

  • What are my options for breakfast when staying at The Pontchartrain Hotel?

    Breakfast at the hotel is served every morning at the Silver Whistle Café, which is located on the ground floor and is open from 7:00 am to 3:00 pm every day. You will be able to order from an a la carte menu, which offers both sweet options such as waffles, muffins, and yogurt mixed with granola and fruit, and savory options such as egg-based meals and ham and cheese sandwiches.

  • What are the parking rates at The Pontchartrain Hotel?

    If you are looking at driving to the hotel, you will be able to use the onsite parking facilities, which are available through valet parking for a fee of $35 per night with in and out privileges. If you are looking for a more economical option, free street parking is available but keep in mind that spots are very limited.

  • How can I organize an event at The Pontchartrain Hotel?

    The hotel has one event space that can either be set up in theater style for conferences, with round tables for a dinner or left empty for a standing event. The space can accommodate up to 250 guests at its maximum. The hotel has audio-visual equipment that you will be able to use, and if you wish to add some catering, it can be organized through a third party service provider that the hotel uses on a regular basis.

  • What is the pet policy at The Pontchartrain Hotel?

    The hotel has a number of pet friendly rooms located on the second floor and welcomes both pet cats and pet dogs. You are allowed to have up to 2 pets per guestroom, with a maximum weight of 50 lb per pet, and you will be paying a pet fee of $75 per pet per stay. If you need to take your dog out for their daily walk or to play, you will find a small green area in the vicinity of the hotel.(Prices checked 06/08/19).

  • Where is The Pontchartrain Hotel located?

    The Pontchartrain Hotel is located at 2031 St. Charles Avenue in Garden District, 2,2 km from the centre of New Orleans. Lafayette Cemetery is the closest landmark to The Pontchartrain Hotel.

  • When is check-in time and check-out time at The Pontchartrain Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at The Pontchartrain Hotel.

  • Does The Pontchartrain Hotel offer free Wi-Fi?

    Yes, The Pontchartrain Hotel offers free Wi-Fi.

  • How far is The Pontchartrain Hotel from the airport?

    The Pontchartrain Hotel is 17,9 km from New Orleans Louis Armstrong. The Pontchartrain Hotel is 110,5 km from Gulfport Biloxi Regional.

  • How does KAYAK find such great The Pontchartrain Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pontchartrain Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pontchartrain Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pontchartrain Hotel.

Nearby hotels and places to stay

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Value for money


Distance to city centre

2,2 km

Nearest airport

New Orleans Louis Armstrong

Distance to airport

18,0 km