Eurostars Hotel Excelsior

Via Partenope 48, 80121 Naples, Napoli, Italy
+39 081 764 0111

Cheapest
rate per night

8,8

Excellent
based on 3 026 reviews
Eurostars Hotel Excelsior - Naples, Napoli, Italy
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK R1 774
KAYAK R1 777
Hotels.com R1 927
KAYAK
KAYAK
Hotels.com

Good to know

Distance to city centre 2,5 km
Location rating 9,5
Nearest airport Naples
Distance to airport 7,1 km

Rooms

Check-in
Check-out

Superior rooms

R1 774+

Photo
Bed type
Provider
Nightly base price
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Unknown
R1 774 per night
IMAGE
Unknown
R1 777 per night
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Unknown
R2 280 per night
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Unknown
R3 192 per night
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Unknown
R4 388 per night
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Unknown
R5 048 per night

Classic rooms

R1 927+

Photo
Bed type
Provider
Nightly base price
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Unknown
R1 927 per night
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Unknown
R1 929 per night
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Unknown
R1 932 per night
IMAGE
Unknown
R2 200 per night
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Unknown
R2 241 per night
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Unknown
R2 289 per night
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Unknown
R3 121 per night
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Unknown
R3 968 per night

Reviews

Pros

Cons

Traveller rating

273
82
30
7
1

Time of year

Traveller type

Show reviews that mention

+
bay of naples in 35 reviews
breakfast included in 98 reviews
copy of the receipt in 6 reviews
excellent hotel in 134 reviews
excellent service in 36 reviews
fantastic view in 113 reviews
floor restaurant in 16 reviews
great location in 209 reviews
large room in 118 reviews
nice rooftop in 15 reviews
old world charm in 14 reviews
ovo in 8 reviews
roof terrace in 31 reviews
room had an amazing in 112 reviews
room service in 39 reviews
room was hot in 110 reviews
sea view in 113 reviews
staff was very helpful in 100 reviews
  • Good
    Nov 2019
    7,1

    Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

    The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

  • Excellent
    Nov 2019
    8,3

    Location

    Check out guy was niet friendly

  • Excellent
    Nov 2019
    9,6

    Our room was traditional but had all the modern things you needed although the AC was a bit noisy. The rooms are beautifully upholstered with tall windows and those velvet curtains and the crown molding on the ceiling. Stunning old Italy. The location is right on the water front promenade and we had a view to mount Vesuvius .

    The staff though are a bit on edge- we asked for an iron and they said they had none with a stern shrill voice and when asking for recommendations they’re just like “here’s a magazine and there’s google bye “. Which is understandable cause they’re not a small boutique hotel but what ever happened to service with a smile ?

  • Excellent
    Nov 2019
    9,2

    Staff friendly, breakfast super, room fantastic with sea views, restaurant close......

    Location a bit far but at the sea

  • Good
    Jan 2019
    8,0

    Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet

    Shower was really small

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About

Overview

With a stay at Eurostars Hotel Excelsior in Naples (Historical Center), you'll be steps from Gulf of Naples and 4 minutes by foot from Castel dell'Ovo. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station drop-off service is available for a surcharge.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,8 Excellent

based on 3 026 reviews

9,8

Beach

9,5

Location

4,4

Value

2,9

Wellness

Things to know

  • Spacious rooms
  • Awesome terrace
  • Nice building
  • Great view

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Babysitting or child care
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Restaurant
Bar/Lounge
Parking
Air-conditioned
24-hour front desk
Safe
Storage available
Terrace/Patio
Disabled access
Lift
Laundry facilities
No smoking
Pets not allowed
Currency exchange on-site
Beauty salon
Cable or satellite TV

FAQs when booking at Eurostars Hotel Excelsior

Where is Eurostars Hotel Excelsior located?

Eurostars Hotel Excelsior is located at Via Partenope 48 in Centro Storico, 2,5 km from the centre of Naples. Castel dell'Ovo is the closest landmark to Eurostars Hotel Excelsior.

When is check-in time and check-out time at Eurostars Hotel Excelsior?

Check-in time is 14:00 and check-out time is 12:00 at Eurostars Hotel Excelsior.

Does Eurostars Hotel Excelsior offer free Wi-Fi?

Yes, Eurostars Hotel Excelsior offers free Wi-Fi.

Does Eurostars Hotel Excelsior offer free parking?

No, Eurostars Hotel Excelsior does not offer free parking.

Does Eurostars Hotel Excelsior offer free airport shuttle service?

No, Eurostars Hotel Excelsior does not offer free airport shuttle service.

How far is Eurostars Hotel Excelsior from the airport?

Eurostars Hotel Excelsior is 7,1 km from Naples. Eurostars Hotel Excelsior is 60,4 km from Salerno Costa d'Amalfi.

Can you bring pets to Eurostars Hotel Excelsior?

No, pets are not allowed at Eurostars Hotel Excelsior.

Does Eurostars Hotel Excelsior have a pool?

No, Eurostars Hotel Excelsior does not have a pool on-site.

Photos

Eurostars Hotel Excelsior - Naples - Building All photos (108)
Eurostars Hotel Excelsior - Naples - Balcony Balcony (6)
Eurostars Hotel Excelsior - Naples - Banquet hall Banquets (9)
Eurostars Hotel Excelsior - Naples - Bar Bar (1)
Eurostars Hotel Excelsior - Naples - Bathroom Bathroom (10)

Location

Most popular landmarks

  • Castel dell'Ovo 261 m
  • Piazza del Plebiscito 0,7 km
  • Palazzo Reale di Napoli 0,7 km
  • Teatro di San Carlo 0,8 km
  • Castel Nuovo 1 km
  • Piazza del Municipio 1,1 km

Getting around

Naples 7,1 km
Salerno Costa d'Amalfi 60,4 km
Naples Napoli Piazza Amedeo 1,6 km
Naples Napoli Marittima Fs 1,7 km

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