Nagoya Marriott Associa Hotel

Everything

Price was quite expensive

Proximity to station and general feel of being at a high-end hotel

Charge to use pool. Haughty manner of a member of staff in the zenith Lounge. Fortunately the other staff were very pleasant and accommodating.

Due to the Supertaifun that hit Japan this year, we had some issues with our planned travels. When arriving at the Marriott we decided not to continue the next day as planned, based on the weather forecasts. In that situation we received such a great help from the staff of the Marriott with our rental car booking and the next hotel that we had booked, that we again would like to say "Thank You!" here. They called both the rental car agency and helped us to move the car pickup to one day later than planned and after that called our next booked hotel to ask if a cancelation without service fee due to the taifun would be possible, to what the other hotel agreed. We extended our stay at the Marriott and even got the same conditions as we had originally booked, even though the prices would have been higher at that time. This is what I call exceptional service and what makes me rate the stay and reccommend the hotel as I did. Besides this point of our stay, the Marriott Nagoya is conveniently located directly at the main station above the Shinkasen lines, so that it is easy to find and also a perfect spot for your orientation when in Nagoya. The sevice is exceptional and the staff is so super friendly and helpful, that you feel welcome at all times. We enjoyed a dinner on our first evening in the Teppan Yaki Nakotei restaurant in the hotel which was an incredible experience on its own. The whole presentation and the quality of the food were exceptionally well.

Good location, Big and cozy room, comfortable bed.

I booked 2 rooms for my family of 4. The hotel put us on different floor. The receptions offered me same floor if I pay more to upgrade my room type. ???

Good location.

No USB charger.