Muro hotels

Pros: We booked Iberostar for the well-known standards. Unfortunately, the brand promise was not there for us. We had a very poor vacation start due to Reception. At the arrival, the rooms we booked and confirmed by Reception were not available. After a tiring morning flight and 1h taxi transfer, we spend almost 2h in Reception area for the employees to find a solution that never came… With us, a baby of 9 months. Sitting there with the baby and being ignored it was one of the worse customer experiences ever. The level of hospitality and problem solving was completely absent. The next day it was the anniversary of my husband and they failed again. To organize a little surprize, I had 4 different discussions with different employees – not knowing the procedures, not taking notes, nor doing something to help. At the end of our vacation, we found out they totally forgot to inform us about hotel facilities and their own program Aliveness: sport and relax… Overall, this is a great hotel for families with kids. Excellent amenities. Beautiful outdoor/ indoor pools for kids and adults, nice gardens, SPA center. 2’ to the beach, very large and spotless clean rooms(>40sm). Some are having facilities for cooking, useful for kids.. The animation was very good as well: daily aqua gym, the TV projections, kids and adults shows every evening. All facilities are shared with the brother hotel Iberostar Playa – both excellent. I think the best team in this hotel is the Restaurant. They are just great in terms of hospitality, efficiency, food diversity and quality. Everything was very clean; fresh food, a new theme every evening. The processes and people are well organized and structured, since able to onboard and feed a very large number of customers every day. The employees are always smiling, present and ready to help. Sometimes, you have the feeling they are working 24h/day. Congratulations!

Cons: - the Reception: employees attitude, lack of training on basic procedures and customer approach. - again Reception staff: attitude towards non German customers :( if you don't speak german, you don't exist... I understand german tourists are representing 90% of the customers. Yet, we deserve at least the same respect. - payment procedure: in advance. - playground jumping kids - should be limited to 10.00 pm since super noisy for the rooms above. - all this marketing around the sea view rooms. there is no such thing in this hotel. the hotel is not on the beach, therefore no direct sea view. all rooms are having a view from far. @ Iberostar management: your team is only as strong as your weakest team member. In this case - Reception. This could have been a 10+ rating, but it will only be 7 :(

Cons: The place is just adorable, the only disappointment was dirty dishes in the restaurant from time to time.

Pros: The staff was very friendly and all hard working. Never let the guests feel bored.

Cons: Allowing smoking at the out door pool area where there are many children. Doing water ball class in the shallow pool area where there are small children swimming closely.

Pros: All-inclusive was perfect

Pros: Extremely polite and friendly staff in all areas. Great food. Animation. Slides.

Cons: Floor of pool cuts toes. Wifi is losing signal very often. Beds at pool are occupied by towels early morning and many of them are not used at all for most times. It shall be solved by the hotel by booking system or introducing some fee.

Pros: I loved this hotel, everything from the location (right on the beach), to the ever friendly smiling and very helpful staff. We really enjoyed the food as we booked half board and never once got bored of the spread. In fact had to control a lot as the food was very good and tempting! ;-) I want to put in a special word for Maria at the check-in reception who upgraded us to the best room in the hotel overlooking the sea. This was by far one of the best beach holidays I have had and I shall definitely return for the sun, the sand and the great food.

Cons: Not really anything, it was perfect.

Pros: There are two Iberostar Playa de Muro (Village) hotels (4* and 5*) beside each other. Both restaurants can be used! Nice waiters. Beautiful sea and old trees in the garden. Very good cycling garage!

Cons: Too big a hotel. Not must flexibility. When we arrived the hotel had just a day or two before been opened after winter closing. Our apartment was not pre-heated and for the two first days it was freezing cold. And we come from Finland. We know what cold means. We had twice in advance informed about our needs regarding the room (first time when making the reservation in October, six months prior to our arrival), with no reply whatsoever from the hotel. 3rd time at the check-in. I told that we go to sleep early, at 9pm, and would like to have a more silent area, staying for nine days with half-board. At the reception Sr. A replied that "No. You only can get that apartment which my chef has put you to." We got a very noisy apartment just above the service passage of the big restaurant. - After six nights we moved to another apartment. And we did not just feel this way, it was what we experienced!

Pros: It is a great hotel, with a wonderful location. Met all of our expectations.

Pros: Staff very helpful and kind.

Cons: The experience in the hotel was very nice, some small details that could be improved: no black out in the room; you would wake up with the light. Not prepared staff for 24/h meal; if you want to eat between 3-7 in the afternoon they dont have anything, not even a plate of cheese and so on. Staff helpful but we wanted to rent a boat and staff was not able to find it - we needed to find one in internet by ourselfs.

Pros: Everything was great

Pros: Location Facilities Staff Food

Cons: Nothing

Pros: We liked very much the location - beach and forest, the food, the swimming pools and the area, and the staff!! We wanted a quiet room and we got it. Thank you very much!

Cons: Our room was a bit small for 3 people. Eating inside the main restaurant was quite noisy for us.

Pros: Great service and food.

Pros: Food and staff

Cons: Beds not comfortable at all, the entertainment is very poor. No actividades for teens.

Pros: We loved the hotel altogether very much, it was near the beautiful beach with white sand, easy entry in to the water. Great food, something different for every day, lovely desserts. It's a definitely good place for families with kids as there's a lot of entertainment and sport activities for everyone.

Pros: Good location near the beach, nice swimming pools, good restaurants

Cons: We had a basic room and it felt really old, some lights didn’t work and the matras of the bed was really bad. Its a shame, because the rest of the hotel looks nice. You also had to pay extra for the safe.

Pros: We stayed here for our honeymoon in September and we loved it. The location is fantastic, right on the beach, with the national park in the background, and just far enough from the tourist-busy resort town a few minutes up north. We booked a Star Prestige room and the all-inclusive rate, which both proved to be good choices. The rooms themselves aren't particularly luxurious, but they are spotlessly clean and well maintained, and the hotel in its entirety and its surroundings are all very nice and well managed. Our special commendation goes to the staff, which was absolutely fantastic! We were treated with such care and kindness, and every single staff member was exceptionally friendly and helpful. Special thanks to Carles for his thoughtfulness! The hotel is nice, but the staff is really what makes it exceptional. All in all, it was a lovely experience staying here, we will have very fond memories of it.

Pros: Staff, location and breakfast.

Cons: Noise in rooms. Not great when you can hear people speaking next door and a baby above you. You could also hear the toilet flushing above you! It didn’t really impact us as our neighbours were all fairly quiet but if you had noisy neighbours it wold be a disaster!

Pros: - Excellent breakfast (and dinner as well) - The staff was super nice, the host took time to let us choose the room.

Pros: It’s an Oasis in the location around Playa Muro area. Friendly staff and clean hotel. So much green trees around the pool giving a lot of chance to relax in privacy. Breakfast food quality was high. Cafe by the beach has amazing food.

Cons: The hotel is on the side of the beach where there is a lot of seaweed so making it horrible to swim. The area around the hotel is cheap, I thought I reached Pattaya in Thailand. There are so many more beautiful areas in Mallorca to stay. If you like contemporary style hotel, don’t go there. It’s stuck in 1970’s with marble floors and decor. Definitely not a modern hotel, yet doesn’t bother us. It could do with a uplift for style. Breakfast area can be outdoors. I came to Mallorca to be outdoors and enjoy fresh sea air, as we are always indoors on Northern Europe. The other 2 hotel I stayed had outdoor breakfast, felt so good to wake up to eating outside.

Pros: Very good breakfast and good dinner, staff very friendly, direct access to a beautiful white sand beach

Cons: We booked a superior room with garden view. The experience however was different: view on the roof of the bar, and poor acoustic comfort. Many different noises coming from household and other activities from very early in the morning on

Pros: very good would be nice to have an outside dining area

Cons: screaming babies need to be placed in an area away from other guests

Pros: Everything was ABSOLUTELY amazing! We've enjoyed every single moment of our stay indeed.

Cons: Nothing negative to report.

Pros: - despite full house feeling very quiet and private - rooms were spacious and clean - food quantity and quality was above standards. One week of buffet food plus selected a la carte dishes made this a very pleasant eating experience - staff was very friendly and always with a personal touch. Not only to adults but also to our kids. Very attentive and caring, e.g. when our daughter became sick - continuous requests by the management about our well-being, allowed us to point out things which could improve (see below) - the facilities were clean and easy to access (outdoor pool, indoor pool, beach) - what we really liked was the hotel's initiative to encourage guests in helping to clean the beach together with the municipality. We certainly supported this and would at this stage encourage everyone to spend a couple of their holiday hours helping out a good cause! After all, it's a beach everyone was going to enjoy - and will do so even more if no garbage is laying around!

Cons: Important to note that we mentioned the following points directly to the hotel management when we were asked about our stay (rather than just complaining afterwards) - amenities in the room should be on request, i.e. reducing the amount of waste which is produced - the amount of beach towels used each day by guests was enormous. The hotel should find a way to offer fresh/new beach towels only on request. From an environmental perspective, it makes no sense that every guest has access to as many towels per day as they wish

Pros: It was everything beyond all expectations. (Especially the meal and the staff kindness)

Pros: Outstanding especially the staff and the food

Cons: No sea view

Pros: Staff try hard and in general friendly and helpful. Cleaning staff do a good job Nice big pool and right on a beautiful large bay. Not hotel property so have to pay for chairs. Food ok but remember there are large numbers of people at breakfast so many hands touch the buffet food.

Cons: It’s a package holiday place it seems targeting families with children. Not a couples place. Food very average and hard to get away from the large dining area and lots of small children. Room modern but crazy bathroom. Modular shower and loo with a ridiculously small loo space and inadequate drainage of shower water so lots of water on the floor. There was a strong sewerage smell from the ocean water and hotel balcony in the mornings. Not sure where this comes from. Also have to pay for the safe and if you want a kettle ask reception. Have entertainment in the evenings but thankfully this stops at a decent hour. Overall not recommended for couples who want peace, privacy and exclusivities. This hotel chain does not cater for that.

Pros: Everything great. Although the Village next door had better food and felt more exclusive, we actually enjoyed staying here more. We were upgraded to a seaview room on arrival, so that made our stay even better.

Cons: Probably due to time of year, a lot of children stayed at the hotel so it was quite noisy during the day. We stayed at the Village next door last year in May and there were hardly any children. The noise was only during the day though. After dinner it was quiet. I guess the little ones were sleeping already.

Pros: Very nice staff. I asked to change the room 3 times and they’ve very kindly accommodated my wishes. Great premises: fantastic outdoor and indoor pools, great gym, fantastic breakfast and amazing position just next to the beach. Really recommended

Cons: Rooms are a bit small and hotel is really family oriented. Not an issue of course but it’s good to know. Coffee at breakfast should really be improved.

Pros: - very good refurbished in 2016 - nice and clean pool area - mediterrane Garden well maintained - two bars with beach view - located right at the Muro beach - excellent selection and quality of buffet food

Pros: The breakfast was huge and very good with a great variety of meals... Rarely have seen such complete breakfast.

Cons: The sauna would need rejeuvination, the hammam was not hot as expected. People went in and out with shoes at the swimming pool. A bit lore sanitarian rules would be better

Pros: The look and feel of the hotel is perfect. It’s trendy with various bars/restaurants/pools. Food variety and quality was very good.

Cons: Chairs on the beach are $$ because they are not own by the hotel.

Pros: Animation team did a great job getting teenagers actively and socially involved and off mobile devices. Thank you very much, we had a great time.

Pros: The staff was simply amazing. All so welcoming and friendly: kitchen staff, restaurant and bar waiters, cleaners, reception, pool staff, management, animators. They're great and very professional, they definitely left a good impression on me. The food was also totally worthy, I cannot recommend enough. Delicious every single day and so many options available. There's something for everyone. Sadly drinks were not included at lunch/dinner for half board guests and were a bit pricey (even water). There was however drinks at breakfast and the fresh orange juice is to die for!! Right in front of the beach, just a few steps from the ocean. The pool was also very good and there was plenty of outdoor space. The activities on the pool were super fun and enjoyable. Very clean and good facilities. Rooms are comfortable. Madre Tierra is STILL in my mind! Thank you all.

Cons: I would expect the rooms to be better or more spacious. They were not bad but did not exceed my expectations for the price paid. I also didn't like that the bathroom was so exposed in the bedroom, if you're not intimate or comfortable with whoever you're sharing the room with I would not recommend. Even though it's stated that sunbeds should not be "reserved", every day there would be guests leaving their towels and belongings for hours on end and never actually using them. Finally I would have loved that meal times would be extended or at least finishing later. Same applies to the evening shows, there is not much to do in the area so it leaves guests without much to do after 10 pm. It seems to be a family oriented accommodation.

Pros: Service and the food. The mattress

Pros: The staff, the food

Pros: How clean and spacious it was. The bathroom with superb shower and water pressure. Shampoo, conditioner, body wash & lotion. Lovely towels. The staff The entertainment The breakfast Being a solo traveller and made to feel welcome

Cons: Very cold swimming pools a hotel of this calibre they should be heated and much warmer The food at dinner I struggled to eat as everything was peppered or seasoned both meat and vegetables so not to my taste. Plenty of choice and others were eating plenty of the food. The price as a solo traveller

Pros: The staff were terrific. The food was very good. The location was excellent. The bike shop we rented bikes from was on site.

Cons: Room was quite small. Night time entertainment was noisy.

Pros: It was very interesting to watch the hotel as a living ecosystem. All the staff were very helpful and kind, but Aleksandra was the best. Breakfast and dinner were plentiful and very tasty. It was really close to the beach and the pool was also nice place to relax. I recommend renting a car in Mallorca - by car the transfer from the airport is very fast and parking was easy in the public car park not far from the hotel.

Pros: Lovely Modern hotel only negative points are there is no wardrobes only on show hangers which can make the room look untidy at times also I prefer I private room. With toilet show etc otherwise a great hotel

Cons: Very clean hotel located in a very central area with excellent friendly staff and good food. Band playing each night some better than other but a very enjoyable stay

Pros: We loved the Hotel, and the staff were charming.. we had to pay to upgrade our room as the first room was dark with no views.. we had asked for a sea view.. ended up with a part harbour view, but the room was nice .

Cons: We think that perhaps the worst Room’s are given to guests who book through hotel websites.

Pros: Great location and great staff, we will be back Janie

Pros: Beatiful hotel and very friendly staff and great location.

Pros: Great location and a good breakfast. Friendly staff

Cons: First night we spend in a smelly room(sewage/mould) luckily it was no problem to get another room.. however this next room had a leaky airco unit.We suspect the first room was known to have a smell-problem so not very good customer service to knowingly put us there in the first place.

Pros: Everything

Cons: Nothing

Pros: Breakfast and location were excellent. Staff in all departments were very friendly , helpful and polite. Pool and gardens well kept

Cons: Hotel rooms were a bit tired, would have preferred a double bed rather than two singles pushed together. Bathroom towels could do with replacing. fairly worn. Evening buffet ,food could have been hotter but was very varied.

Pros: Everything, few hotels like this are all satisfactory, the service is great and the hotel is super clean.

Cons: I’m very picky and believe it or not I was very happy with this hotel, my first time but not my last

Pros: I only stayed for 3 nights but would love to come back for longer next time. Staff were amazing and so accommodating. Hotel was in an amazing location with great views and so close to Ironman race venue which was what I needed. Perfect

Pros: The location of the hotel is excellent, a few meters from the sea. The breakfast and dinner were delicious. The staff was very kind. The room was enough big for two persons.

Cons: My complaint is only two single beds.

Pros: Location. Modern design. Great selection for breakfast and dinner.

Cons: Double bed made from 2 single ones, they were pushed together and was keep sliding apart. Pillows.

Pros: Room upgraded to a suite Food excellent good choices

Cons: Loungers not in the sun

Pros: Beautiful rooms, perfect location, trendy decoration, nice staff. Wide selection of food for breakfast and half-board

Pros: The hotel is located directly at the beach and at the end of the beach promenade. Nice view from the balcony and also during breakfast and dinner to the sea. The service was kindly and tried hard to satisfy all wishes. In the evening the hotel offered some live music in the bar area.

Cons: There is not really something to claim. It would be nice if the hotel would offer free bottle of water in the room each day and also at the dinner.

Cons: Great place

Pros: Liked the freindly staff and good selection of food and entertainment

Pros: Safety and always feels like home. Second holiday in the hotel still no disappointment

Pros: The hotel was in the beach and the beach is really beautiful. We enjoyed the hotel

Cons: We thought the restaurant wasn’t especially great, the food was fine . But having a few restaurants to chose from like other hotel is always nice . We traveled without our children and do enjoy dining out , we had the star prestige package which meant we could eat in a private area , but that area is further away from the food? Maybe prestige should be a service area meaning restaurant dining with menu.

Pros: The location is excellent, and the staff can not do enough for you. We did not meet 1 member of staff that was not always smiling and offering assistance.

Cons: Can’t complain about anything.

Pros: Fantastic location. Amazing hospitality. Service was the best.

Pros: Everything was perfect! We stayed at the Starprestige section and we are thrilled! Great staff, clean rooms, delicious food! The beach is great also! Clean blue water! For recommendation definitely!

Cons: Nothing! Everything was perfect!

Pros: Staff was helpful. Great restaurants nearby and activities for the kids. Tours can be arranged easily.

Cons: My double bed was two single put together.

Pros: Beautiful location, quiet but great connection at the same time. Amazing cleaning service, exceeded expectations every day. Plenty of high quality entertainment. FOOD was way too delicious!! Amazing experience from the first moment until last second. Special “Thank You” to Ivonne who welcomed us on our arrival. All the best !

Cons: All great!

Pros: Cleanliness, food, locality to beach,life guard so friendly and the manager always greets you

Cons: Pool was freezing And on check out there was no friendly comments like I hope you enjoyed your stay , we welcome you back etc , it was a case of you’ve settled your bill and that’s that !

Pros: Great staff. Great location. Great breakfast.

Pros: This is a hotel to stay if you are in Mallorca for cycling! The hotel had great facilities for bike storage and maintenance. Also the gym and the saunas were amazing!

Pros: Location close to shops and restaurants. Adults only. Plenty of sun lounges. Well appointed room with nice sea view. Great breakfast. Friendly and helpful staff.

Cons: Drinks service around pool area could be improved. Quite a lot of elderly guests (Adults Only a plus and a minus).

Pros: The room had a walk in shower. The breakfast was superb and offered everything one could possibly want.

Cons: There was nothing we didn’t like.

Pros: Beautiful stay by beach. Off season is great and not too busy

Cons: Not much

Pros: Everything we had a room with terrace which had a hot tub Staff helpful and pleasant Breakfast there was plenty of choice Location excellent.

Cons: Coming home

Pros: Fantastic staff and customer service. Good quality food. Excellent cycling facilities (large secure bike storage area with tools). Very clean and nightly entertainment

Pros: Location, food

Cons: Poor WiFi in the room, no drinks at dinner (including still water and tea/coffee)

Pros: On arrival at the hotel the first thing you notice is how spotless the place is - staff are friendly and polite and helpful , the rooms are spacious and well presented and modern , the food is excellent with great choices each morning and evening , the facilities brilliant although if you use a gym you may find this one a little lacking in equipment, evening entertainment varied with many tribute acts and the bar area is pleasant and upto date with a great choice of drinks - I wouldn’t hesitate to recommend the hotel or return again

Cons: The WiFi is poor and needs sorting single is weak around the building and in this day and age no reason for poor WiFi

Cons: Food wasn't as good as expected

Pros: Great food, location and spa with whirlpool, sauna and turkish bath Rooms spacious and great beds Excellent service

Pros: Tasty food with big choice, the room was comfortable and very spacious. The value is very good for the price!

Pros: It was good. Best food in the area. Best staff too.

Cons: It's ok.

Pros: Very good value. Breakfast and dinner had plenty of choice and certainly more than just a normal buffet. Rooms tidy and clean. Great location. Free parking available just outside

Cons: Nothing

Pros: Loved the comfort & cleanliness of the room. We had a suite which was great for space. The staff are simply amazing! Very friendly & nothing is too much trouble for them. Special shout outs to Yvette, Marcus & Yolanda but they were all fantastic! The location is great with only a few minutes walk to the centre of town or to the beach. Breakfast is laid out buffet style for the cold meats cheeses etc then you order hot food - eggs etc. We didn’t use the restaurant on a night preferring to go into the town centre bars & restaurants. We did order off the pool snack menu which was good but they put mustard mayo in everything & the cheese on the pizza is weird. The pool area is great. The hotel provide towels & you can take these to the beach if you wish. The spa is lovely & a good facility to have if you get a bad weather day.

Cons: No inside bar area only the pool bar. No dressing table area with a mirror to sit at with sockets for hair straighteners to do hair & make-up Mini bar / fridge too high up to reach comfortably No where to dry wet costumes in the room. A clothes airer on the balcony would be good. Limited choice of hot food at breakfast - some English breakfast sausages would be a good addition

Pros: Food and drink were excellent and high quality. The staff were wonderful and extremely helpful! The hotel and the facilities are of a very high standard. Would definitely return again and recommend to others!

Pros: We enjoyed the breakfast. The room was very quiet so we had a good nights sleep. There was plenty of space everywhere and the staff were lovely. We realise it is late in the season but that was what we really enjoyed.

Cons: We enjoyed the music round the pool and sitting areas but it did become a little repetitive, could do with more choice.

Pros: Excellent location, clean, modern and well deserving of it’s 5 stars. Staff were attentive and gave excellent service. Breakfast was fantastic.

Cons: Parking at 20 euros per day might be considered high when there is plenty on street free parking available.

Pros: The room was fantastic and the bed very comfortable. Nice breakfast choice and great staff

Cons: I think the Airco was turned off for winter, which is still 24c

Pros: Location food staff facilities cleanliness

Cons: Nothing

Pros: The stuff was really friendly and the hotel was really clean!

Cons: The charges for everything, like late check out, parking and etc

Cons: Food was a bit repetitive with many small kinds of sandwiches. I think one year before the food was somewhat better. Many misquotes - hotel could use some kind of smoke or blue light devices to help remove some of those at least in areas like to snooker.

Pros: The fact that this was our second stay at this hotel within 3 months says for itself.

Pros: Great facilities and great staff made for a memorable experience. Staff was very welcoming and helpful throughout my stay.

Pros: Great for families. Clean, good pool and good value for money

Cons: Food was very average

Pros: Large assortment of food for breakfast and dinner

Cons: - We paid almost 4000 EUR for 11 nights and first week stayed in the room with terrible smell of sewers. This smell came from toilet and filled the whole room. We had to sleep with open doors (being on the ground floor and hot weather outside) and not working air conditioning (it doesn't work with open doors).  Our toilet was clogged for half of the day. Every day we asked to change the room but received answer that hotel is overbooked. But only on 5th day of our stay when I came on reception and was ready to make a huge scene, they found another room for us.    - In the restaurant it is not possible to have a coffee or tea in the evening. All drinks (even water) for additional charge. But still you can't buy tea even for money.  - Reception staff are very rude. All the time they were busy and in a hurry even if we were the only guests staying there. One of the receptionist told me that "I'm not even going to look at that because I'm too lazy".  We had a strong feeling that we are not welcomed.

Pros: We loved the beautiful nature around the property.

Pros: Hotel is great, super facilities and outstanding staff who all make a big effort to ensure all guests are having a good time, even at the end of what must be a long season.

Cons: Wasnt much we didn't like. Too many mosquitos around, but not much the hotel can do about that. Surrounding resort was a bit quiet, but more likely due to it being late in the season.

Pros: Friendly staff and ambience. Kids enjoyed the splash area and play park. Kids club looked great but we didn't use it.

Cons: Live music got a bit too loud on certain nights. It could also have been cleaner- our apartment was only cleaned once in 5 days.

Pros: The room was spacious. The view from the balcony. Breakfast. Many activities for little children. The location.

Cons: The room was not cleaned properly. Upon arrival we found a used disposable razor in the bathroom, a used and busted fluorescent bulb in one of the drawers and as scrunchy beneath the phone receiver. For this we asked the property to re-clean the room, which they did not do. The next day we were offered free dinner, meaning we were allowed to eat from the buffet. This was offered to late as we had already had dinner and were leaving the next day. In the evening we ordered pizzas for dinner. One of the meals did not correspond to the description on the menu. After talking with the maître d’ we were informed that the description on the menu was wrong, which we found to be very odd. They prepared the meal as per the description nonetheless. The pools were nice but very cold for little children. The town and hotel are very nice but unbearably overcrowded.

Pros: Massive comfy bed Great variety of food Close proximity to great beach Brilliant kids entertainment

Cons: Mosquitos!!

Pros: Everything. The hotel and its facilities are remarkable. The staff is so kind and friendly. It is the perfect hotel for spending time on a family holiday.

Cons: Nothing

Pros: Staff were incredible. Rooms were clean and the private pool cleaned everyday. Food was excellent and a great choice of restaurants.

Cons: Not much around apart from the hotel. 10 min cab journey to Alcudia Port. Beach is a 2 min walk.

Pros: Well prepared ; good selection; very tasty; spotlessly clean.

Cons: Nothing

Pros: The hotel is situated near the seafront in a quiet area. For walking lovers it's just a good luck. There is a beach about 5 min walk, but it's small. We usually go to faraway beaches (by car/bus). So it's not a problem. The room on the 5th floor has gorgeous view. We enjoied it every day with very comfortable sunbeds on the terrace. The room itself was well equipped, soundproofed, by your request is available an iron and iron board on recepcion (but you need to take and return it by yourself). We didn't use the pool, but there were a lot of people every day. So it must be good. Personally we played several times in table-tennis. It was nice. To use wi-fi it's necessary to ask about it on recepcion. There are different printed codes for every guest. You could also print your documents by sending e-mail to the recepcion. It's very convenient. Breakfast was very good and some dishes are cooked right in front you (omelette, pancakes).

Cons: There are three little minuses: - small parking (if you return late, you may have need to look for the parking place around the hotel); - thin pillows (it's was not comfortable for us to sleep on them); - sometimes wi-fi was disconnected for no reason or was very poor signal. And one wish to add small refrigerators (minibars) would be great.

Pros: Very good food

Cons: Very short time for dinner. Just 90 minutes - the exact time was given at the reception and couldn't be changed. If within 30 minutes you were not on the dinner, the reception would call your room and remined you that your time for dinner is passing. no chance to select a table. it it chosen for you by the service staff.

Pros: A good, well-run hotel with clean rooms. Definitely the best hotel in our recent Mallorca stay. Good breakfast and dinner, with a good wine selection for a very affordable price (around 13€ per bottle for a very good wine) . I definitely recommend taking half board and staying in the hotel for dinner.

Cons: The dinner times are very strict: once it ends at 21h, it is not even possible to just sit in the restaurant for another 15 minutes and quietly finish the wine, but one is literally asked to leave the room. This is a bit awkward.

Cons: The smell in room was awful.

Pros: Very good food, great variety. Although all the drinks during dinner are served at extra costs. Would be nice to have at least water included.

Pros: Very clean and friendly had a nice room with sea view

Cons: All good