Iberostar Albufera Park

Avda. Playa de Muro, 07458 Muro, Mallorca, Spain
+34 971 890 318

Cheapest
rate per night

8,6

Excellent
based on 160 reviews
Iberostar Albufera Park - Muro, Mallorca, Spain
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Iberostar Hotels R714
Agoda.com R1 982
Booking.com R1 998
Iberostar Hotels
Agoda.com
Booking.com

Good to know

Value for money

7,9

Distance to city centre

2,6 km

Location rating

9,0

Nearest airport

Palma de Mallorca Son Sant Joan

Distance to airport

42,8 km

Rooms

Check-in
Check-out

Double rooms

R1 633+

Bed type
Provider
Nightly base price
Unknown
R1 633 per night

Superior rooms

R714+

Bed type
Provider
Nightly base price
Unknown
R714 per night
Unknown
R1 982 per night
Unknown
R1 998 per night
Unknown
R2 391 per night
Unknown
R2 562 per night
Unknown
R6 057 per night
Unknown
R6 551 per night

Reviews

Pros

Cons

Traveller rating

55
24
4
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Nov 2019
    7,0

    We booked Iberostar for the well-known standards. Unfortunately, the brand promise was not there for us. We had a very poor vacation start due to Reception. At the arrival, the rooms we booked and confirmed by Reception were not available. After a tiring morning flight and 1h taxi transfer, we spend almost 2h in Reception area for the employees to find a solution that never came… With us, a baby of 9 months. Sitting there with the baby and being ignored it was one of the worse customer experiences ever. The level of hospitality and problem solving was completely absent. The next day it was the anniversary of my husband and they failed again. To organize a little surprize, I had 4 different discussions with different employees – not knowing the procedures, not taking notes, nor doing something to help. At the end of our vacation, we found out they totally forgot to inform us about hotel facilities and their own program Aliveness: sport and relax… Overall, this is a great hotel for families with kids. Excellent amenities. Beautiful outdoor/ indoor pools for kids and adults, nice gardens, SPA center. 2’ to the beach, very large and spotless clean rooms(>40sm). Some are having facilities for cooking, useful for kids.. The animation was very good as well: daily aqua gym, the TV projections, kids and adults shows every evening. All facilities are shared with the brother hotel Iberostar Playa – both excellent. I think the best team in this hotel is the Restaurant. They are just great in terms of hospitality, efficiency, food diversity and quality. Everything was very clean; fresh food, a new theme every evening. The processes and people are well organized and structured, since able to onboard and feed a very large number of customers every day. The employees are always smiling, present and ready to help. Sometimes, you have the feeling they are working 24h/day. Congratulations!

    - the Reception: employees attitude, lack of training on basic procedures and customer approach. - again Reception staff: attitude towards non German customers :( if you don't speak german, you don't exist... I understand german tourists are representing 90% of the customers. Yet, we deserve at least the same respect. - payment procedure: in advance. - playground jumping kids - should be limited to 10.00 pm since super noisy for the rooms above. - all this marketing around the sea view rooms. there is no such thing in this hotel. the hotel is not on the beach, therefore no direct sea view. all rooms are having a view from far. @ Iberostar management: your team is only as strong as your weakest team member. In this case - Reception. This could have been a 10+ rating, but it will only be 7 :(

  • Excellent
    Sep 2019
    9,6

    The place is just adorable, the only disappointment was dirty dishes in the restaurant from time to time.

  • Excellent
    Sep 2019
    8,8

    All-inclusive was perfect

  • Excellent
    Aug 2019
    9,6

    Extremely polite and friendly staff in all areas. Great food. Animation. Slides.

    Floor of pool cuts toes. Wifi is losing signal very often. Beds at pool are occupied by towels early morning and many of them are not used at all for most times. It shall be solved by the hotel by booking system or introducing some fee.

  • Excellent
    Aug 2019
    8,8

    The staff was very friendly and all hard working. Never let the guests feel bored.

    Allowing smoking at the out door pool area where there are many children. Doing water ball class in the shallow pool area where there are small children swimming closely.

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About

Overview

When you stay at Iberostar Albufera Park in Muro, you'll be on the beach, a 1-minute drive from Playa de Muro and 10 minutes from Hidropark. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,6 Excellent

based on 160 reviews

8,8

Cleanliness

8,4

Comfort

9,3

Staff

7,9

Value for money

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
Car hire
Concierge service
Currency exchange on-site
Laundry facilities
Meeting/Banquet facilities
Bicycle hire
Game room
Hot tub
Indoor pool
Outdoor pool
Snorkelling
No smoking
Restaurant
Bar/Lounge
Hairdryer
Tennis
Cable or satellite TV
Air-conditioned
24-hour front desk
Night club
Sauna
Free parking
Playground
Pool table
Storage available
Pets allowed on request. Charges may apply.
Beachfront
Terrace/Patio
Lift
Hiking
Massage
Library
Baby safety gates
Balcony
Bathtub
Children's television networks
Dining area
Family rooms
Flat-screen TV
Free toiletries
Garden view
Kid-friendly buffet
Newspapers
Private bathroom
Safety deposit box
Sea view
Seating area
Shared lounge/TV area
Shower
Snack bar
Sofa
Solarium
Street parking
Telephone
Toilet
Wardrobe or closet
Water slide
Wi-Fi available in all areas
Daily housekeeping
Entertainment staff
Ironing service
Special diet menus (on request)
Tour desk
Board games/puzzles
Books, DVDs, music for children
Cycling
Darts
Diving
Evening entertainment
Horse riding
Indoor play area
Karaoke
Kids' club
Kids' outdoor play equipment
Table tennis
Windsurfing
Garden
Kitchenette
Spa and wellness centre
Business centre
Laundry service
Spa
Child pool
Beauty salon
Free Internet
Babysitting or child care
Gift shop
Safe

FAQs when booking at Iberostar Albufera Park

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Does Iberostar Albufera Park offer free Wi-Fi?

Does Iberostar Albufera Park offer free parking?

Does Iberostar Albufera Park offer free airport shuttle service?

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Can you bring pets to Iberostar Albufera Park?

Does Iberostar Albufera Park have a pool?

Photos

All photos (37)
Bedroom (1)
Bar (1)
Pool (7)
Rooftop (1)

Location

Most popular landmarks

  • Parc Natural de s'Albufera de Mallorca 2,1 km
  • Ethnological Museum of Majorca 8,3 km

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Hotels Europe Spain Balearic Islands Muro Iberostar Albufera Park