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Nestled along the beach, JW Marriott Mumbai Juhu is a 5-star haven where luxury reigns supreme. Upscale comfort awaits in stylishly appointed hotel rooms and suites, showcasing featherbed mattresses, chic décor, high-speed internet, marble bathrooms and 24-hour room service. Thrill your palate with diverse fine dining at our distinctive restaurants and bars. Energize in our well-equipped fitness center and refresh in the sparkling waters of our outdoor infinity and salt-water pools. Celebrate and succeed in flexible event spaces, masterfully designed for flawless meetings, conferences and social affairs in Mumbai. After a day of business, shopping or lounging on Juhu Beach, soothe your senses with a luxury massage, beauty or wellness therapy at our 5-star Quan Spa. Frequented by celebrities and Bollywood luminaries, our hotel is one of Mumbai's most elegant destinations, perfectly placed along the glittering Arabian Sea.
Overall 9,0 Excellent
Based on 11 411 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Location,best service overall, friendly helpful. Overall the best customer service, best food awesome breakfast, lunch and dinner
Okay
4,3
Excellent
10,0
Pros: Staff was excellent, room was nice and comfortable. The food was excellent.
Excellent
9,0
Pros: Yes very very comfortable
Mediocre
3,0
Okay
4,0
Pros: Location n food
Good
7,5
Pros: The staff were very pleasant and bend over backwards to please you. That saved the day, otherwise the property is very dated. Shrinavas kindly upgraded us to an executive sea view room as it was my birthday and guest services also arranged for a cake which was very sweet of them. The hotel is keen to look after guests and were very quick to rectify a bad experience in the café. Abishek Basu the Executive Chef got in touch with us and arranged for a special birthday meal in the restaurant as a gesture of goodwill. (To be honest, we would have overlooked the matter, had it not been for the feedback forms given to us at breakfast to fill in - this demonstrates that customer service is of paramount importance to the hotel). We spent most of our time away from the hotel so were not able to try the restaurants. Bumping into John Abraham in the lift was an unexpected bonus :-) Also a special mention to Stanley the chef who packed me a lunch for my return flight later in the evening again that was not requested but just offered very sweet of him.
Good
6,3
Pros: Rooms were nice and clean, and the pool was great.
Details
Reviews
Overall 9,0 Excellent
Based on 11 411 reviews
Vibe
9,5
Location
9,5
Breakfast
9,4
Pool
9,1
Amenities
9,1
Wellness
9,0
Beach
8,8
Food
8,6
Service
8,5
WiFi
8,3
Room
8,2
Value
4,6
Amenities
9,3
Location
9,2
Beach
9,0
Food
8,8
Service
8,5
Location
9,6
Breakfast
9,5
Vibe
9,1
Beach
9,0
Service
8,6
Amenities
8,6
Room
7,4
Amenities
8,6
Service
8,6
Vibe
8,5
Room
6,9
Breakfast
9,5
Amenities
9,0
Service
8,5
Room
6,8
10,0 Excellent
Pros: Location,best service overall, friendly helpful. Overall the best customer service, best food awesome breakfast, lunch and dinner
Cons: Nothing
4,3 Okay
Pros:
Cons: The bill contain room service meal that I never ordered. The staff did not believe me and told me to wait while they called for the check. Then after 20 minutes they realized their mistake and took the amount of my bill without ever apologizing for accusing me to lying to them.
10,0 Excellent
Pros: Staff was excellent, room was nice and comfortable. The food was excellent.
Cons: The view from my room was not oceanfront but very partial view and the ledge was full of bird poop, so didn't really enjoy the view much.
9,0 Excellent
Pros: Yes very very comfortable
Cons:
3,0 Mediocre
Pros:
Cons: Safe wasn't working. Room next door had a party. So had to change my room
4,0 Okay
Pros: Location n food
Cons: I paid in cash and was asked for 4K extra for any incidentals at the reception while checking in.while checkout the staff had no clue that they had to return me the extra amount,since it was not mentioned anywhere in the receipt.post lot of argument they returned my 4K but after an hour I again received a call from the hotel that according to the cctv footage I paid no extra amount and they actually took the 4K back from me(the manager was sent to the cafe I was in to collect the same).now my question is do your cctv have an extra zoom in facility to count the notes (my cash was mostly 500 rupee notes) and the hotel of this calibre doing all this.it really left a v bitter taste of my whole Mumbai stay and how much ever I liked the hotel would avoid staying here in the future...
7,5 Good
Pros: The staff were very pleasant and bend over backwards to please you. That saved the day, otherwise the property is very dated. Shrinavas kindly upgraded us to an executive sea view room as it was my birthday and guest services also arranged for a cake which was very sweet of them. The hotel is keen to look after guests and were very quick to rectify a bad experience in the café. Abishek Basu the Executive Chef got in touch with us and arranged for a special birthday meal in the restaurant as a gesture of goodwill. (To be honest, we would have overlooked the matter, had it not been for the feedback forms given to us at breakfast to fill in - this demonstrates that customer service is of paramount importance to the hotel). We spent most of our time away from the hotel so were not able to try the restaurants. Bumping into John Abraham in the lift was an unexpected bonus :-) Also a special mention to Stanley the chef who packed me a lunch for my return flight later in the evening again that was not requested but just offered very sweet of him.
Cons: The property is very dated. The rooms are quite dark with very little light (for our liking) and that was in stark contrast to where we had just come from. Therefore we wanted to pay and upgrade to a suite however the hotel was at its full capacity. We checked out the spa facilities and again they were extremely dated and did not tempt us whatsoever. As lovely as the staff are, we would not return unless the hotel undergoes a refurbishment.
6,3 Good
Pros: Rooms were nice and clean, and the pool was great.
Cons: The staff kept getting things wrong. Miscommunication was frequent. Which didn’t happen during my month long stay at Marriot Pune.
Nestled along the beach, JW Marriott Mumbai Juhu is a 5-star haven where luxury reigns supreme. Upscale comfort awaits in stylishly appointed hotel rooms and suites, showcasing featherbed mattresses, chic décor, high-speed internet, marble bathrooms and 24-hour room service. Thrill your palate with diverse fine dining at our distinctive restaurants and bars. Energize in our well-equipped fitness center and refresh in the sparkling waters of our outdoor infinity and salt-water pools. Celebrate and succeed in flexible event spaces, masterfully designed for flawless meetings, conferences and social affairs in Mumbai. After a day of business, shopping or lounging on Juhu Beach, soothe your senses with a luxury massage, beauty or wellness therapy at our 5-star Quan Spa. Frequented by celebrities and Bollywood luminaries, our hotel is one of Mumbai's most elegant destinations, perfectly placed along the glittering Arabian Sea.
With a stay at The Retreat Hotel & Convention Centre in Mumbai (Western Suburbs), you'll be a 4-minute drive from Aksa Beach and 7 minutes from Marve Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 6 meeting rooms available for events. Free self parking is available onsite.
Overall 7,8 Good
Based on 1 265 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,0
Pros: Location near the sea.The rooms are spacious, clean and has consistent and strong air conditioning.The restraunts serve good tasty food.
Okay
5,8
Pros: Staff is brilliant, helpful, polite,simply awesome ... !!! The best in fact that I’ve met since a very long time... the place is super clean.
Excellent
8,8
Pros: Promptness of the Staff, rooms , beautifully maintained property.
Poor
1,0
Pros: Actually nothing
Okay
4,0
Pros: Location, Staff , Ambiance, Hiygin
Details
Reviews
Overall 7,8 Good
Based on 1 265 reviews
Pool
8,9
Location
8,4
Service
8,2
Beach
7,5
Amenities
7,1
Breakfast
6,7
Room
6,2
Food
6,0
Cleanliness
4,4
WiFi
4,4
Value
4,1
Pool
8,8
Service
8,1
Beach
7,8
Food
6,2
Comfort
5,6
Room
5,5
Cleanliness
4,4
Service
8,5
8,0 Excellent
Pros: Location near the sea.The rooms are spacious, clean and has consistent and strong air conditioning.The restraunts serve good tasty food.
Cons: Internet,they literally fleece you.its very expensive and does not work.Sadly they have no boosters for your network either.Just outside the property the local fisherman dry fish,which brings in a stink which might be overpowering for some people.
5,8 Okay
Pros: Staff is brilliant, helpful, polite,simply awesome ... !!! The best in fact that I’ve met since a very long time... the place is super clean.
Cons: The hotel is super but the over powering smell of fish as soon as you step into any external area, killed it for me. Also steam room unmanned .. how do we use it?
8,8 Excellent
Pros: Promptness of the Staff, rooms , beautifully maintained property.
Cons: Variety in breakfast. Beach access point from the property.
1,0 Poor
Pros: Actually nothing
Cons: Everything
4,0 Okay
Pros: Location, Staff , Ambiance, Hiygin
Cons: Poor Veg food , especially the paratha and roti were big disappointing and the Sabji was giving taste as if it is burnt, the bathroom fitting were leaking thus could not use shower
With a stay at The Retreat Hotel & Convention Centre in Mumbai (Western Suburbs), you'll be a 4-minute drive from Aksa Beach and 7 minutes from Marve Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 6 meeting rooms available for events. Free self parking is available onsite.
Overall 6,0 Good
Based on 1 300 reviews
All reviews
- All reviews
Okay
5,8
Pros: location is good
Mediocre
3,3
Pros: Only a food
Okay
5,0
Pros: Loved the pool side.
Mediocre
2,5
Pros: nothing
Okay
5,4
Pros: The only thing which was good that it is located near the beach.
Excellent
8,3
Pros: good location good food good staff .
Details
Reviews
Overall 6,0 Good
Based on 1 300 reviews
Breakfast
8,6
Beach
6,6
Location
5,5
Food
4,9
Service
4,3
Value
3,8
Amenities
3,7
Room
3,5
Pool
2,6
Cleanliness
1,4
5,8 Okay
Pros: location is good
Cons: bathroom and comode old .Room service slow.
3,3 Mediocre
Pros: Only a food
Cons: Room interior and room also ..it was not good Facilities is room and look.was poor
5,0 Okay
Pros: Loved the pool side.
Cons: I didn't like the cleaniness of standard rooms. Although prices are quite okay . You must inprove on the same .
2,5 Mediocre
Pros: nothing
Cons: worst rooms ever.. no good ambience.. nothing good atall.
5,4 Okay
Pros: The only thing which was good that it is located near the beach.
Cons: It's a average place and the travel from Bhayendar station to Pali beach resort in a auto coated 250 Rs..It's very far from the city..
8,3 Excellent
Pros: good location good food good staff .
Cons:
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