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Value for money
Distance to city centre
|Mumbai Chhatrapati Shivaji|
Distance to airport
|"Great facilities and good food."||(in 42 reviews)|
|"Great hotel and amazing service."||(in 41 reviews)|
|"Staff very friendly and courteous."||(in 114 reviews)|
|"Swimming pool is cramped."||(in 4 reviews)|
|"A little expensive in room dining"||(in 23 reviews)|
|"Worst experience in a Mumbai Hotel or in any ITC HOtel."||(in 24 reviews)|
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Fabulous hotel, great location and the staff were amazing! We had issues with our onward travel and they were very sympathetic and very helpful
The stay was good
So the billing time essentially lied to me and misbilled me. They agreed to move the breakfast from my package and give me the same amount as credit for in room dining. But during checkout they told me they won’t or can’t apply that after they assured me that it would be added. After they called me to apologize but really they lied to me about the charges for my stay and over billed me.
Check in was straightforward (much appreciated after a long journey). Room was comfortable. Food in the Indian Restaurant 'Kebabs and Kurries' was excellent. Lily was a particularly helpful member of staff.
Confusing menu in Kebabs and Kurries and we kept being offered different menus with alternatives by a variety of waiting staff. Not much garden.
Have stayed there many times before. Nice property and centrally located. Always liked staying here as it gives cosy and homely feeling. elevator service is excellent, breakfast is lovely and the Indian restaurant is always an attraction.
Great service and kind gesture. Specially staff named tanuj was very helpful
ITC Grand Central expresses its character through a fine blend of Raj era and contemporary design.With elegantly appointed rooms and luxury suites, guests enjoy a panoramic view of Mumbai and the sea. Nestled in our skyzone floors are the spacious Executive club,ITC ONE and The Towers Rooms,offering the finest in-room facilities and services through a highly trained team of dedicated butlers,with daily complimentary breakfast, tea, coffee, refreshments and cocktail hour, select guests have access to ‘Point of View’, the rooftop premium lounge reserved exclusively for in-house guests. This warm,split-level lounge offers a luxuriant retreat with a breathtaking 360-degree view of the city. Kaya Kalp –The Spa consists of treatment rooms, an indoor swimming pool, a gym and salon. The Executive Club rooms pioneer a tradition of corporate hospitality, and the specially designed EVA rooms cater to the needs of the single lady traveller. The Hotel houses 2 speciality restaurants,a 24*7 Coffee Shop and a Bar
based on 526 reviews
Value for money
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Most popular landmarks
- Shree Siddhivinayak Ganapati Mandir 2,2 km
- Haji Ali Dargah 3,6 km
- Rajiv Gandhi Sea Link 4,1 km
- Chor Bazaar 4,3 km
- Girgaun Chowpatty 5,6 km
- Mount Mary Church 5,6 km