Hotels near Moi Intl Airport

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Best hotels near Moi Intl Airport

Breakfast
9,6
Vibe
9,4
Food
9,3
Beach
9,0
Location
9,0
Overall 9,1 Excellent
Based on 3 778 reviews
Breakfast
9,6
Vibe
9,4
Food
9,3
Beach
9,0
Location
9,0

Excellent 9,5
Pros: Beautiful beach setting (one of the most beautiful I've ever seen!), delicious and diverse buffet, and well appointed, modern rooms. I'd definitely go back with my family: they had really clearly marked eggless and vegetarian options. My colleague also mentioned they have a kids club (though I was traveling for work and so didn't use that).
Cons: I had ordered a packed breakfast on the final day because I had to leave early for the SGR, but they forgot to pack it and give it to me. I mentioned it at the desk when checking out, but then forgot to ask a second time (and the receptionist forgot to give it to me before I left).
Excellent 10,0
Pros: Their hospitality, they care about the guests and try their best to cater to our requests
Excellent 8,8
Pros: I liked the food I
Cons: Checking in took along time
Excellent 9,5
Pros: EVERYTHING Special mention of Geoffrey at the Restaurant who was so helpful & had a cheerful attitude 24/7.
Cons: That my Holiday came to an end ,after such BLISS.
Excellent 9,5
Pros: Good African beach hotel that great if you are looking for peaceful weekend getaway from Nairobi.
Cons: The services in hotel territory are too expensive. $60 for a massage is bit too much in Africa.
Okay 5,8
Pros: The location
Cons: Not much activities.
Excellent 9,5
Pros: Friendly staff and fabulous location
Cons: Very bad Karaoke until midnight on Sunday night should finish at 10pm
Excellent 10,0
Pros: Amazing place. Will highly recommend!
Cons: Can be busy with lots conference people. Not ideal if you prefer a quite time.
Excellent 8,3
Pros: Location was perfect! Hotel personnel was very helpful and genial
Cons: There were too much flies at the restaurant.
Excellent 10,0
Pros: The room was amazing
Cons: Since there were so many customers in the restaurant, some of us were not attended to...
Sarova Whitesands Beach Resort & Spa - Mombasa
Rated no. 1
9,1
Excellent 9,1
Based on 3 778 reviews
Details
Reviews
R3 140

Pool
9,4
Location
9,3
Service
9,1
Breakfast
8,3
Room
7,4
Overall 8,8 Excellent
Based on 3 180 reviews
Pool
9,4
Location
9,3
Service
9,1
Breakfast
8,3
Room
7,4
Pool
9,4
Location
8,9
Service
8,7
Cleanliness
8,4
Breakfast
8,1
Pool
9,4
Service
8,7
Location
8,7
Food
8,5
Vibe
7,4

Excellent 9,5
Pros: Everything was perfect during my stray at Voyager. Staff were incredibly helpful, nice, kind and they are doing their best to make you fell welcomed! Where ever you move in Voyager they are trying to help you and make your stay special. Don`t miss to try cocktails from bartender Gona who is going to make you feel so happy and make you laugh. If I continue with the names of staff that make my stay perfect, a list will be very long. Special thanks to Winnie for the best service in the restaurant. Don`t miss the live music !
Cons: Only suggestion is to do some improvements (upgrades) in bathrooms.
Excellent 9,5
Pros: Birthday celebration / cake on 24th june was wonderful
Cons: Long Wait to check in due to some mess up due to booking. Com team.
Excellent 10,0
Pros: Everything else especially the officer on call KEVIN ACHUNGO and our concierge who checked us in JOAN. They were so incredible at handling us .
Cons: Access to rooms was not by key cards but the old keys system.
Excellent 9,3
Pros: Kids activities including swiming
Excellent 8,3
Pros: The breakfasts and dinner had a good selection. Pools very clean.
Cons: Some of the bar service a little slow but quite a few trainees so was ok.
Excellent 8,0
Pros: The meals were great. The front desk, room service, bars and room cleaning staff were very helpful and friendly. The drivers were also very welcoming and accommodating.
Cons: The staff at the Restaurant were not very helpful. They largely ignored me and gravitated towards the larger family, corporate groups and tourists. The two ladies (Faith and another Lady) I was familiar with were mostly working the indoor section- not outdoors where I was seated. Many of the staff did not look in my direction, even though I was waving frantically. On one occasion, (Dinner, Tuesday 2nd July) I had to call back a waiter (Klaus?) who had repeatedly walked right past me so I could request a glass of water. He then asked for my room number, even though my wrist-band was clearly on display. I was offended, as I have never been asked on any of my previous five stays. By the time I got my desert, I had not received the glass of water. That was a mood-killer. Also the wifi was too slow for streaming, so evening movie/series wind-down tended to be a bit of a bore.
Excellent 9,5
Pros: Well done and comfy rooms several swimming pools and excellent view while at the beach bar point
Cons: Sea food
Excellent 10,0
Pros: Yes
Cons: Towels
Excellent 9,5
Pros: Staff and facilities
Cons: Not having prawns on the buffet menu.
Good 6,8
Pros: + Friendly staff + Great Service + Good value for money (All Inclusive Plan) + 3 Pools 3 Restaurants 3 Bars. + Amazing Views of the Ocean and the tropical trees.
Cons: - Extremely Old Rooms and Bathroom was Extremely old as well (I Hated the room and loved the rest of the resort). - Beach is with High tides so half of the day you can’t swim in the ocean. - In the all inclusive you can only drink selected beverages not all. - Staff at reception only are too slow.
Voyager Beach Resort - Mombasa
Rated no. 2
8,8
Excellent 8,8
Based on 3 180 reviews
Details
Reviews
R2 683

Breakfast
10,0
Service
9,3
Food
9,2
Location
8,9
Room
6,4
Overall 8,7 Excellent
Based on 108 reviews
Breakfast
10,0
Service
9,3
Food
9,2
Location
8,9
Room
6,4

Excellent 10,0
Pros: Customer service is top notch
Good 6,8
Pros: Good breakfast
Cons: More recreational facilities
Excellent 10,0
Pros: everything, its our 6th visit
Cons: A bit quiet, portugese man of war jelly fish on the beach,Dangerous. Very windy in the afternoon The old parrot has gone
Excellent 8,3
Pros: Beautifully decorated
Cons: It was a bit dark to walk from the restaurant area to the room
Excellent 8,3
Pros: The room was clean and the room service was excellent. Thank you.
Excellent 8,3
Pros: Perfect spot for a short relaxation and/or beach holiday, not for partying and nightlife. Wind from the Indian Ocean helped to bear heat and humidity. Well looked-after premises with friendly and attentive staff.
Cons: A crisp Sauvignon Blanc for dinner? Great! But not if it ain't properly chilled!!! Same for beers. Make sure you order drinks first and ask for coolers and lots of ice in them.
Excellent 10,0
Pros: Everything, exceptional service, friendly staff and the food is great.
Excellent 10,0
Pros: The location and the traditional African feel Wonderful food Excellent staff The parrots
Cons: Rooms a bit worn out and tired but adequate
Excellent 9,5
Pros: Many options, friendly staff, cool sea breeze
Good 6,8
Pros: The buffet had a nice selection of food and the staff were really friendly and helpful.
Cons: We got the old style rooms from the 80s which were really disappointing.
Serena Beach Resort and Spa - Mombasa
Rated no. 3
8,7
Excellent 8,7
Based on 108 reviews
Details
Reviews
R3 567

Cleanliness
9,8
Amenities
9,7
Location
9,2
Pool
8,8
Service
8,7
Overall 8,5 Excellent
Based on 1 313 reviews
Cleanliness
9,8
Amenities
9,7
Location
9,2
Pool
8,8
Service
8,7
Cleanliness
9,7
Amenities
9,7
Location
9,1
Service
8,6
Room
7,6
Cleanliness
9,9
Amenities
9,7
Location
9,1
Pool
8,1
Service
8,1

Good 6,3
Pros: The location is perfect
Cons: The staff gave piecemeal information, they withheld important information like hidden charges.
Good 7,5
Cons: It took a lot of time to get hot water from the taps Sinks were not draining properly
Excellent 10,0
Pros: The staff were wonderful, and the breakfast buffet was fantastic. Pools were beautiful, and you would be hard-pressed to find a better location on the beach. Be adventurous and haggle for good transport rates to Fort Jesus, Old Town, local beach market, Haller Park, and all sorts of other Mombasa attractions. Also don't be afraid to walk along the beach during the day; just say "No thank you" to all the people trying to sell you stuff. Eventually they'll get the idea and mostly leave you alone. Paradise!
Cons: Shower tap came off in my son's hand (corroded fitting) & couldn't be fixed that day. They moved us to another room, which was great. But they first tried to charge us a rather crazy amount for the tap replacement. But, after I explained what had happened (no negligence on my son's part--just came off as he turned it), they relented. I appreciated their willingness to consider the details.
Good 6,8
Pros: Vastness and view of the sea
Cons: A little old
Excellent 9,3
Pros: The rooms were very clean, and the hotel made the birthday of my girlfriend very memorable. i will surely visit again.
Mediocre 3,8
Pros: No air conditioning!!!!
Okay 4,5
Pros: breakfast was ok,nothing special. the staff were slow, service was slow. location was.ok.the a.c was weak took forever to make the room cold.
Cons: the efficiency of the staff, the air conditioning and the breakfast menu can be updated or changed.
Okay 4,3
Pros: The food was very blunt, the salt shakers were empty
Cons: -Train the stuff, they have no courtesy and click if you request something -This will go on the website to warn others but this hotel is very risky for solo travelers...I had an employee giving the room of a lady to a gentleman who said he was lonely. Very unprofessional and unacceptable -The searing assignment should be thought through....you cannot have a child booster seat in the middle...do you except to fly to get on the other side of the table. Planning and seating arrangements...should have thorough planning or scrapped off on a first come first sit basis
Excellent 8,3
Pros: 1. They are several swimming pools in the hotel and access to a beautiful clean beach. 2. The hotel is located in the Bamburi area, which is central with several shopping areas and restaurants to chose from around.
Cons: 1.No irons provided so you have to pay extra to have clothes ironed. 2.You are seated at the same table for every meal for the duration of your stay. Which l found unnerving. 3.The cuisine could do with a variety of more local dishes.
Excellent 10,0
Pros: The rooms were excellent... Tasty food and wonderful staff
Travellers Beach Hotel & Club - Mombasa
Rated no. 4
8,5
Excellent 8,5
Based on 1 313 reviews
Details
Reviews
R1 966

Breakfast
9,4
Location
8,7
Cleanliness
8,5
Service
8,3
Room
7,1
Overall 8,5 Excellent
Based on 949 reviews
Breakfast
9,4
Location
8,7
Cleanliness
8,5
Service
8,3
Room
7,1
Breakfast
9,3
Cleanliness
8,7
Location
8,4
Service
8,1
Room
7,5
Cleanliness
8,7
Location
8,6
Service
8,5
Comfort
7,2
Room
6,9
Amenities
9,0
Location
8,9
Beach
8,3
Service
8,1
Comfort
7,1

Excellent 10,0
Pros: the breakfast was very good
Cons: traditional dishes ie ugali was very rare
Excellent 10,0
Pros: The breakfast menu met my expectations and breakfast was delicious. Hotel location is perfect!
Excellent 9,3
Pros: The room had a great ambience and the bed comfy. The outside greenery and topiary, plus the beach all painted a scenic picture.
Okay 4,3
Pros: Spacious property
Cons: If you are German - then this place is good ... Otherwise......... If you ask for power extension or power adopter , They will give you a German extension or adopter only ... You can't even wear those clothes which you want to wear on your holiday ..... For dinner must carry a formal wear
Excellent 10,0
Pros: Secure, safe place, friendly and helpful staff, excellent facilities next to the beach. Very good quality food, widest range of breakfast that beats any 4 star hotel anywhere in the world.
Excellent 8,3
Pros: The meals are totally scrumptious. The staff are professional and highly attentive to your needs. Ambience at the hotel 8/10
Cons: The furniture in the room specially the wardrobes and dresser need to be refurbished to match the other improvements & please install adequate ventilation for fresh air the rooms get musty.
Good 6,8
Pros: Cuatomer care and meals were perfect
Cons: The room set up. No television, not so neat.
Good 7,5
Cons: The bed was a bit stiff and needs upgrading
Excellent 10,0
Pros: Peaceful, helpful and pleasant staff, very clean!
Mediocre 2,5
Pros: Nothing really, I actually decided to leave right after the first night.
Cons: Hotel stuff were very unprofessional and racist, treated the white guests better than us blacks. I was also seriously over charged and given autragious additional charges that couldn't even be explained to me how they came about.
Good 6,8
Pros: Great location - right on Bamburi beach
Cons: The prices are not value for money at all. The staff could have been more welcoming and cordial.
Severin Sea Lodge - Mombasa
Rated no. 5
8,5
Excellent 8,5
Based on 949 reviews
Details
Reviews
R1 722

Pool
9,7
Location
9,6
Breakfast
8,3
Service
7,9
Room
6,1
Overall 8,2 Excellent
Based on 1 707 reviews
Pool
9,7
Location
9,6
Breakfast
8,3
Service
7,9
Room
6,1
Pool
9,8
Location
9,4
Beach
9,2
Breakfast
8,4
Service
7,9

Excellent 10,0
Pros: Welcome drink Spacious, tidy and well equipped rooms Great interior decor Staff are professional and friendly Beautiful white sandy beach that is clean Lots of trees and vegetation giving it a fresh natural look Lots of birds View of big container ships Best value for money
Good 7,5
Pros: Great and Timely service.
Excellent 9,5
Pros: The location and the beach was absolutely nice. The deluxe rooms are fairly modern and have a nice view of the sea.
Cons: The hotel’s proximity to the public beach meant that over the local public holiday, the beach is unusually busy. The smaller swimming pool also requires much needed TLC.
Okay 5,8
Pros: The grounds are well maintained. There are some good activities to do at the hotel. The band kept us entertained at meal times.
Cons: On the first day we arrived, we ordered lunch at the restaurant and it came an hour later. Some of the waiters did not seem to understand English, as we had to request anything, more than once e.g. even simple things like napkins and salt. All the ornaments in the room were rusted, the bathroom was mouldy with rusted taps. The bedding smelt mouldy and wet. On one nights we showered with ice cold water, we complained and were told that the thermostat had to be replaced. Ater requesting to be moved from our room due to this, we were moved to another bit found the same issue there.
Excellent 8,0
Pros: Beautiful garden Quiet area Convenient location
Cons: Old furniture in the room Old bathroom
Good 6,3
Pros: Breakfast, dinner, facilities and location
Cons: Toilet in room was blocked, room was small for the amount of money charges, house keeping service was slow, as it took one hour for a floor towel mat to arrive in the room.
Excellent 10,0
Pros: The food (breakfast and dinner) was incredible - varied, generous and delicious. The staff were friendly and helpful. The room was clean, cool and comfortable. The two swimming pools were beautifully clean.
Excellent 10,0
Pros: It is nearest to the beach
Cons: Cleanness and good breakfast
Excellent 9,5
Pros: Restaurant and facilities were good. Staff was friendly. Pool was nice.
Cons: Some rooms and common areas need refurbishment. Food at Le Bistro is average.
Nyali Sun Africa Beach Hotel & Spa - Mombasa
Rated no. 6
8,2
Excellent 8,2
Based on 1 707 reviews
Details
Reviews
R2 088

WiFi
9,7
Service
8,9
Room
8,5
Value
8,4
Location
8,0
Overall 8,2 Excellent
Based on 559 reviews
WiFi
9,7
Service
8,9
Room
8,5
Value
8,4
Location
8,0
Service
8,7
Comfort
8,2
Room
7,9
Location
7,8

Excellent 9,3
Pros: The staff are amazing and the food is excellent, even my Vegan friend was satisfied.
Excellent 10,0
Pros: The food was so delicious. The room was really clean and the staff were friendly. The traditional dances over the weekend nights made the experience memorable.
Cons: The experience was superb to fault it in anyway. Just excellent services.
Excellent 10,0
Pros: The bed was so comfortable
Cons: The entertainment was lacking
Excellent 10,0
Pros: The hotel services the staffs were excellent
Cons: I didn't like the booking.com costing..you do double the cost.i requested my husband not to be charged for day one and two because he had not been granted permission,you declined I found that very unfair
Good 7,5
Pros: The all inclusive was good value for money
Cons: Mouldy smell
Good 7,5
Pros: The staff was awesome. Room was clean and cool. The hawkers on the beach are obnoxious but that is just part of the culture.
Cons: Price was a bit high but ok.
Excellent 10,0
Pros: We got Professional service and best customer service .we would like to thank you so much Mombasa
Cons: Customer service
Excellent 10,0
Pros: A good location just off the main road where you can venture off using public transport if you want but there's no real need to leave the property. On a strip of better hotels. Staff very friendly and accomodating. Enough variety of food. Beach kept clean. Pool clean and lots of shade if you can't take the sun. Feel ice should be available during meals for the price. Although there's an elevator, there are still too many steps and walking for elderly and handicapped.
Good 6,3
Pros: Nicr location, near the beach
Cons: Small rooms, old fashioned interior decor and not enough varietees at the buffet
Good 7,1
Pros: Right by the beach. Food was OK. Monkeys on the property.
Cons: Wasn't the most accessible. Not a lot to do during the day. Pool closes early.
Okay 4,5
Pros: Beach
Cons: Their food was so poor.
Neptune Beach Resort - Mombasa
Rated no. 7
8,2
Excellent 8,2
Based on 559 reviews
Details
Reviews
R2 622

Location
9,4
Value
9,3
Service
8,2
Breakfast
7,5
Vibe
5,8
Overall 8,0 Excellent
Based on 604 reviews
Location
9,4
Value
9,3
Service
8,2
Breakfast
7,5
Vibe
5,8
Service
8,2

Okay 5,8
Pros: Location
Cons: Food;too much Indian foods
Okay 5,0
Pros: The service was not up to mark,even if you order something from room they keep passing call other departments no one take responsibility to give guest good service,if you order something to eat for deliver food in your room charge 500ksh extra per items.This is pathetic
Cons: Service
Good 6,8
Pros: Bed super Breakfast bad
Excellent 10,0
Pros: The Location is beautiful and serene and The staff are extremely friendly and welcoming...
Excellent 10,0
Pros: The beach view
Cons: Absolutely nothing
Excellent 8,0
Cons: I didn't like how the staff treated us especially the guy who was making breakfast (eggs) on 5/08/2019.
Excellent 8,0
Pros: The staff were amazing and provided a quality service that my daughter really liked
Cons: Lack of mosquitoes nets in the room
Excellent 10,0
Pros: I especially want to thank Julie at the front desk, she was always great! The breakfast was good, the location was quiet and secure. The atmosphere was perfect!
Mediocre 3,3
Pros: At beachfront
Cons: Food was mainly catered for Indian culture. No variation in buffet dinner, same spicey meals without variation. Got tired of eating same thing! There were 2 coachroaches spotted on a buffet container. When i pointed them out to staff, she simply squashed them and continued serving same food. The front desk staff were without customer service skill coming across as though you are bothering them when you ask for their help. Customer service scores a 2/10. They could not price match as advertised on site. The hotel was very noisy on Saturday with a wedding event that carried on till 0300am.
Excellent 8,3
Pros: Amazing friendly staff..the hotel is right on the beach and I loved that between the rooms, the bar and the restaurant is an open field with an awesome view to the beach. I also loved The food the whole time I was there!
Cons: The bathtub was very old and stained.
Kenya Bay Beach Hotel - Mombasa
Rated no. 8
8,0
Excellent 8,0
Based on 604 reviews
Details
Reviews
R2 134

Location
10,0
Service
9,1
Food
7,9
Breakfast
6,8
Room
6,5
Overall 8,0 Excellent
Based on 373 reviews
Location
10,0
Service
9,1
Food
7,9
Breakfast
6,8
Room
6,5

Excellent 9,3
Pros: A very big and comfortable bed. Large room. A large balcony
Cons: Area roundvthe lift cluttered with mops, bucket, cleaning material.... unsightlyc
Good 7,5
Pros: The service at the bar was excellent!
Cons: Your breakfast tables have a rod underneath that kept hitting my legs.
Good 7,0
Cons: not a good variety on breakfast buffet
Mediocre 3,8
Cons: Thieves and cockroaches!  If you are planning to go to Mombasa don’t ever go to Sentrim Castle Royal Hotel! I got stolen of KES 6000 in the looked luggage room. Had my shillings in proper bunches of 10.000 each. Someone removed 3000 from each bunch, hoping I wouldn’t notice, but I did. My son had a broken shower and plenty of cockroaches in his room. And the hotel did nothing about it. They promised to send my stolen money back by M-pesa but it never happened. I am deeply disappointed! One of my worst hotel experiences in Kenya.
Excellent 8,8
Cons: The bath tab is combined with the bath shower. The tab is slipper so could cause an accident.
Excellent 8,0
Pros: Everything was great
Cons: Towels
Mediocre 2,5
Pros: Nothing at all
Cons: Environment, food, smell, staff, Price.
Excellent 8,3
Cons: Breakfast lacked pancakes
Mediocre 3,0
Pros: nothing
Cons: Linen and towels old..in pieces, dirty place, noisy,... you wonder if there is a manager or if its not bankrupt . It is advisable that booking rep sees/visit the place. Your descriptions are completely different to reality
Mediocre 3,5
Pros: The location
Cons: Employees attitude, cleanliness
Sentrim Castle Royal Hotel - Mombasa
Rated no. 9
8,0
Excellent 8,0
Based on 373 reviews
Details
Reviews
R1 372

Bar
9,6
Location
9,2
Breakfast
8,4
Service
8,3
Pool
8,1
Overall 7,9 Good
Based on 1 643 reviews
Bar
9,6
Location
9,2
Breakfast
8,4
Service
8,3
Pool
8,1
Service
8,2
Cleanliness
4,3
Room
3,3
Comfort
2,6
Service
8,4
Room
3,4

Good 6,8
Pros: The staff were polite enough
Cons: They could really do with a facelift of the property
Good 6,2
Cons: Resturant staff is unprofessional you ask questions they will be mad for no reason
Okay 5,5
Pros: I liked the location of the hotel. It is close to major shopping malls and entertainment spots.
Cons: I didn't like being charged twice for the same stay period. Was asked to pay on arrival then the following day i received a notification from my bank saying bookings.com had deducted money from my account.
Okay 5,8
Pros: Good location
Cons: My wife found a finger nail in her food and couldnt take her breakfast. The cook came and instead of apologising started explaining how they do stuff to prevent such sutuations....
Excellent 10,0
Pros: Everything was ok
Okay 5,8
Pros: Location next to the Ocean Food
Cons: The beds are just too old, not modern, toilets outdated, rusted furnitures and no maintainance of furnitures
Good 7,0
Pros: The external scenery is good.
Cons: Shower room somehow old air conditioner also. Customer service somehow..
Okay 5,0
Pros: The beavh
Cons: I don't like the bed at all
Okay 5,5
Pros: Bed comfy
Cons: Staff attitude
Okay 4,3
Pros: Nice beach front location
Cons: _old torn bed sheets and towels. food overcooked, lacking flavor. Rooms, outside garden space, food and service need some tlc - tender, love and care to bring back the spark that it surely had.
Excellent 9,3
Pros: I was here way back in 2015 Dec and had to come back since I did enjoy. This time was even better. I like the courtesy of the employees, the breakfast is awesome, dinner with the performance was lit. Only a small hick-up with payment as I had a bill which was not reflecting in the system and dint want to leave without paying hence delayed me a little bit. Over all Very good and will come back again.
Reef Hotel - Mombasa
Rated no. 10
7,9
Good 7,9
Based on 1 643 reviews
Details
Reviews
R1 509

Location
9,2
Service
7,7
Value
5,2
Breakfast
4,9
Vibe
3,9
Overall 6,3 Good
Based on 329 reviews
Location
9,2
Service
7,7
Value
5,2
Breakfast
4,9
Vibe
3,9

Mediocre 3,0
Pros: Nothing about this place is recommendable.
Cons: The hotel is over rated at 6!! Its more like a 1. Hotel is dirty. There was leakage in the bathroom. Heater didn't work. No blankets provided nor towels. Had to request for a blanket. Fan didn't work. Ac remote didn't work either.
Mediocre 3,8
Pros: Mhhh...
Cons: Honestly that's the worst hotel I've ever booked...the loo was not flashing...cold shower water, dirty shower curtain, poor quality tissue not forgetting disfunctional mosquito net and limited use of the fan..did i mention that the tiles were discoloured and poor WiFi signal..ooh, the tv had only 4 set channels that worked
Okay 5,0
Pros: The location is close to the old town and Fort Jesus.
Cons: The room was in very poor condition. Additionally, there were no toiletries or mosquito net, as promised on the website.
Mediocre 3,3
Pros: Nothing about them they are rude and not loving
Cons: All lies about what they posted online and they are not good enough
Excellent 8,8
Pros: Hood breakfast and super accomadating staff!
Cons: All great
Okay 5,5
Pros: Air conditioning and fact they went to purchase water for us when requested as there was none
Cons: One towel for 2 guests, only sheets, tv was fuzzy
Okay 4,0
Pros: Location is good for business one or two nights stay
Cons: The facility is poorly maintained. It needs a total makeover even if that means charging more. Even the worst highway motel is still better maintained than New Palm Tree.
Good 7,5
Pros: The staff was friendly.
Cons: The room lacked bathroom accessories such as soap. The floor was really dirty and the AC was barely working and the WiFi too.
Good 6,3
Cons: We have been abused by the workers regarding the taxi that was arranged with them toward the sgr train station. During all our discussion the price was 1000 shillings. The driver came the morning and after a while stopped in a petrol station where he asked 1500 shillings. That was clearly a scam because the driver called the hotel and the guy answer loudly 1500 shillings. I want to denounce the hotel guys and the driver to the police to avoid other tourist to be abused. I have pictures of the driver and its car. Without answer from you I'll send documents to the police.
Okay 4,3
Pros: The location
Cons: It was incredibly old and decrepit, it was noisy and had cochroaches running around. Discusting, we couldn'tstay the second night. The receptionist was cool.
Mediocre 3,3
Pros: Location
Cons: Run down.Not worth the money.
New Palm Tree Hotel - Mombasa
Rated no. 11
6,3
Good 6,3
Based on 329 reviews
Details
Reviews

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