Country Inn & Suites by Radisson, Madison West, WI

We have young children and the front desk staff was so kind and helpful, finding us a crib bed short notice. The free breakfast was excellent.

No

Very clean, great breakfast, courteous staff. No complaints.

Our room was super clean and well stocked with supplies. My bed, pillows and bedding were really comfy! The room was very quiet. Christmas decorations and tree in the hotel were done beautifully! I liked the many food choices on the breakfast buffet. They offered waffles, eggs, sausage, cereal, yogurt, pastries, fresh fruit, granola bars and more. The coffee was delicious, too! The dining area was large, comfortable and clean. It had a large screen tv available. The hotel manager was at work the day after Christmas. He took time to visit with us and agreed to check on an issue that came up. All of the staff we encountered were friendly and went out of their way to be helpful. Tamara, a young lady working at the front desk, got us a room on the first floor at the last minute when we requested it. Monte, the gentleman working at the front desk, made fresh decaf coffee for us in the evenings. The housekeeping lady was very accommodating and helpful. Todd, the maintenance man, offered to return the luggage cart to the front for us after we loaded our car in the back when leaving. All of these kind acts were appreciated!

These issues are just personal preferences: My friend said the mattress her bed was too hard. I thought that the color scheme in our room and the hotel in general could use some brightening up. Also, a few real or even artificial trees or plants in the pool room would be a nice touch.

The hotel is very clean and quite. The suit has a separate living room which gives privacy, the breakfast is good, and the tall front desk Spanish guy is very nice. Very good experience with the hotel.