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Distance to city centre
Distance to airport
|"Great staff, lobby, and public areas."||(in 79 reviews)|
|"Very good location Friendly staffs."||(in 78 reviews)|
|"The staff provided great customer service."||(in 15 reviews)|
|"Ripped off, No room service!"||(in 11 reviews)|
|"The person at the check-in was rude"||(in 14 reviews)|
|"Rooms very small for price."||(in 46 reviews)|
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Room was clean and nicely decorated.
Staff seemed a little lackluster. View left something to be desired.
very poor serice at the desk - when someone was present. They made commitments, then didnt followup - multiple times. Restaurant staff was friendly, but very slow to respond - multiple times. Luke Knutsen was excellent, when he was working things got done. I know his name becuase he stood out as the busiest and he initiated conversations to see if everything was ok.
Hotel is great and the Staff is amazing!
Parking - $42.00 per night is too much!
Front desk people and valet very polite...
...Other people working there, not so much. If you are a Hotel employee of no matter what you do, you have to make all the guest comfortable. Let them ride the elevator first for example, or let them go first through the hallway (specially if the guest has suitcases or bags), don't try to cut them off.
Dirty room, unprofessional
Poor customer service, first room they gave us was dirty. Staff seemed tat they didn't care
The Gates Hotel South Beach, a Doubletree by Hilton, is a relatively new upscale hotel that is located right in the heart of South Beach, Florida. It is just steps from the Atlantic Ocean, and those who stay at the hotel will find that it is quite convenient to all of the various locations and attractions in the area. The hotel has 235 modern guestrooms, and this includes 17 suites.
Guests will find many options available, and they can choose from standard guestrooms with one king or two queen beds. They can also choose the suites if they need space. Accessible rooms are also available. Some of the various types of amenities found in the rooms include coffeemakers, premium bedding, workstations, ergonomic chairs, large televisions, and complimentary wireless Internet.
The Gates Hotel South Beach has amenities and services for guests, as well. The hotel features a business center, along with meeting rooms. There is a concierge desk, a gift shop, lounge, safety deposit box, and a pantry market on-site. In addition, guests will be able to enjoy the pool, as well as the fitness room. Complimentary breakfast is available, too.
Staying at the hotel will put guests just a short distance from the beaches. The location of the hotel makes it quite easy to explore all South Beach has to offer. Visitors could head to Jungle Island, the Lincoln Road Mall, Bal Harbour, the Miami Convention Center, Bayside Marketplace, one of the many museums in the area, and much more.
based on 579 reviews
Value for money
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Reviews about The Gates Hotel South Beach - a Doubletree by Hilton
Most popular landmarks
- Miami City Ballet 232 m
- Holocaust Memorial of the Greater Miami Jewish Federation 0,9 km
- Miami Beach Golf Club 1 km
- Peter Lik Miami 1,2 km
- Lincoln Road 1,3 km
- Lincoln Road Mall 1,3 km