Good to know
|Distance to city centre||13,7 km|
|Nearest airport||Mexico City Benito Juarez|
|Distance to airport||19,9 km|
|"Bed is comfortable and huge"||(in 11 reviews)|
|"Quality service and employees kindness"||(in 13 reviews)|
|"Hotel is nice and clean."||(in 19 reviews)|
|"Free WiFi is awful !"||(in 6 reviews)|
|"Room service a complete joke."||(in 7 reviews)|
|"The food isn’t very good."||(in 7 reviews)|
Time of year
Show reviews that mention
|breakfast served||in 15 reviews|
|comfortable bed||in 16 reviews|
|excellent service||in 31 reviews|
|food was also excellent||in 19 reviews|
|free wifi||in 10 reviews|
|good hotel||in 28 reviews|
|great location||in 10 reviews|
|nasty attitude||in 3 reviews|
|opener||in 1 review|
|past few months||in 3 reviews|
|room cleanliness||in 9 reviews|
|room service||in 32 reviews|
|simpler||in 3 reviews|
|swimming pool||in 16 reviews|
|value for money||in 4 reviews|
Hotel was clean and rooms were decent size
Took me 6 hours to check in!! Check in was meant to be around 3pm however I arrived early and they said the hotel was full (which I can understand) however me being simple, I would have expected as people were checking out I would assume they would contact house keeping to make up one of the vacated rooms ready for me to check in and spend money at the hotel. Instead I sat in reception for over 5 hours checking every 30 minutes if the room had been made up. NOT A GOOD START!
There was hair in my tub. The front desk was suppose to email me when my room is ready. They didnt. Walls are too thin. Unfortunately my next door was bunch of loud little kids. Horrible. I turned the heater almost all night. It did not get any warmer.
It had a great gym a little bit dark but very well equipped, spa services were great. Restaurant food is good but service was extremely bad. Location is ok, bar has just a few options but the bartender and waiter were amazing. Laundry service not so good.
Staff attitude most of them very rude and unreasonable
GOOD ROOMS AND ATTENTION
my reservation was not in their system on arrival, their staff is not prepared to solve situations like that, the telephone attention is terrible.
With a stay at Royal Pedregal Hotel in Mexico City (Tlalpan), you'll be within a 5-minute drive of Centro Comercial Perisur and Hospital Angeles Pedregal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 1 719 reviews
Things to know
- Nice building
- Comfortable beds
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Royal Pedregal
Where is Royal Pedregal located?
Royal Pedregal is located at Periferico Sur 4363 in Tlalpan, 13,7 km from the centre of Mexico City. Museo Diego Rivera Anahuacalli is the closest landmark to Royal Pedregal.
When is check-in time and check-out time at Royal Pedregal?
Check-in time is 15:00 and check-out time is 13:00 at Royal Pedregal.
Does Royal Pedregal offer free Wi-Fi?
Yes, Royal Pedregal offers free Wi-Fi.
Does Royal Pedregal offer free parking?
Yes, Royal Pedregal offers free parking.
Does Royal Pedregal offer free airport shuttle service?
No, Royal Pedregal does not offer free airport shuttle service.
How far is Royal Pedregal from the airport?
Royal Pedregal is 19,9 km from Mexico City Benito Juarez. Royal Pedregal is 38,5 km from Mexico City Toluca Intl.
Can you bring pets to Royal Pedregal?
Yes, Royal Pedregal is a pet-friendly hotel.
Does Royal Pedregal have a pool?
Yes, Royal Pedregal has a pool on-site.
Reviews about Royal Pedregal
Most popular landmarks
- Museo Diego Rivera Anahuacalli 6,3 km
- Museum of Frida Kahlo 6,9 km
- Bosque de Chapultepec 12,3 km
- Castillo de Chapultepec 13,1 km
- Museo de Arte Moderno 13,3 km
- Museo Tamayo de Arte Contemporáneo 13,4 km
|Mexico City Benito Juarez||19,9 km|
|Mexico City Toluca Intl||38,5 km|