Pros (+) The staff was kind and helpful.
Cons (-) The curtains were sheers and the thick curtains didn't cover the windows.
3 stars
Holiday Inn Cleveland Northeast - Mentor
Photos of Holiday Inn Cleveland Northeast - Mentor
Overview
Stay, work, and play at Holiday Inn Cleveland Northeast – Mentor, where comfort, convenience, and fun collide! Five miles from Lake Erie and 20 miles from Downtown Cleveland, our hotel gives easy access to local attractions like Playhouse Square, the Rock and Roll Hall of Fame, and Spire Institute. Visit Edgewater Park, catch a game at Progressive Field, and explore the Kirtland Temple. Other attractions include Mentor Ice Arena, Lost Nations Sports Park, Cleveland Clinic, and Cleveland Guardians Baseball. Business travelers enjoy proximity to Perry Nuclear Power Plant and over 50 restaurants. Host meetings and events in our venues with free parking. Savor onsite dining at our award-winning Savoria Restaurant & Patio Bar. Enjoy amenities like a Fitness Center, indoor pool, and free Wi-Fi. Unwind in our spacious guest rooms and enjoy your stay in Mentor.
Latest deals for Holiday Inn Cleveland Northeast - Mentor
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Privacy Preferences
Amenities at Holiday Inn Cleveland Northeast - Mentor
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Disabled access
- Lift
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Golf
General
- Sofa
- Telephone
- Carpeted
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Garden
Bedroom
- Alarm clock
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Holiday Inn Cleveland Northeast - Mentor
8.1
Very good
332 verified ratings
Wonderful
156
Very good
58
Good
35
Okay
23
Fair
26
Mediocre
15
Poor
19
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location, which is convenient for visiting family and nearby attractions. However, there are significant concerns regarding customer service, cleanliness, and the state of the rooms, with many mentioning issues like thin walls, lack of breakfast, and uncomfortable beds. Overall, while the hotel has potential due to its location, improvements in service and maintenance are needed.AI-generated from customer reviews
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Score by provider
8.3 out of 10
1 review
9.1 out of 10
2 reviews
All reviews
Pros (+) The rooms were very clean. The pool was beautiful. Staff was friendly and helpful.
Cons (-) The drain in the tub was plugged.
Pros (+) Clean, comfortable. Easy check-in and check-out.
Pros (+) Nice pool facilities
Cons (-) Not enough towels available for guests. Staff was slightly rude telling us there would be no towels until the morning! Room was nice but could've been better.
Location
7701 Reynolds Road, Mentor, OH 44060
What's nearby
- James Garfield National Historic Site2.5 km
- Mentor Civic Arena5.6 km
- Black Brook Golf Course & Practice Center7.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Cleveland Northeast - Mentor
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FAQs when booking at Holiday Inn Cleveland Northeast - Mentor
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See most recommended stays in MentorGood to know
Value for money | 8,0 |
|---|---|
Distance to city centre | 3,2 km |
Nearest airport | Cleveland Hopkins Intl |
Distance to airport | 48,1 km |
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