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|"A brilliant stay with excellent staff"||(in 191 reviews)|
|"Amazing staff Great location."||(in 120 reviews)|
|"Great views and amazing breakfast"||(in 88 reviews)|
|"Shower hose was leaking."||(in 30 reviews)|
|"Furniture seemed a bit old."||(in 17 reviews)|
|"Dirty and smelly room."||(in 59 reviews)|
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View from the room
Empty sanitizer containers
The staff are excellent and we are always made to feel so welcome and important, that was our second stay and can not wait till our third
We probably would have gone for the in room dining but it was rather pricey
Perfect view and location. We arrived in our room to a bottle of wine and a card, which was a nice touch. Staff were lovely and we really appreciated the late check out.
Concierge saved the day
Was set for a pickup at hotel from tour company and when they were not there concierge took charge of situation by locating and calling all 3 direct numbers available until he got ahold of someone. Timing was critical as missing a tour has its own bucket of problems because of his urgency response the tour was located and all proper arrangements were honored. He was solid. Excellent location views breakfast
Wifi did not work in room. Acoustics from outside in. Mattress was uneven in firmness.
Cleanliness, staff attitude
The Sofitel Melbourne on Collins hotel is located about 40 minutes from Tullamarine Airport and offers airport shuttles, limousine service, car rentals, and taxi service for guests. Located on the “Paris End” of the street, this hotel sits among elegant French-inspired buildings and just minutes from plenty of galleries, shops, and local dining. Guests can walk to Federation Square, the Hisense Arena, Royal Botanic Gardens, and Melbourne Central, and parking is provided at the hotel for a fee. Complimentary WiFi is available in all areas of the building. Valet parking is also available.
There are 363 guest rooms at this non-smoking luxury hotel. The Sofitel Melbourne on Collins is a 5-star property that offers a daily buffet breakfast for a fee. There is a restaurant and bar at the hotel, which also has a coffee shop and offers 24-hour room service for guests. The hotel also has a fitness center and a 24-hour business center for guest use, along with meeting rooms for small meetings and events. Concierge services are provided, including tours and ticket assistance. The hotel also features a hair salon and guest laundry facilities.
All of the guest rooms feature flat-screen TVs with premium channels, a minibar, in-room climate control, premium bedding with a pillow menu, an iPod docking station, coffee and tea service, a refrigerator, and a desk. Rooms also include blackout curtains for privacy and a private bathroom with a shower and designer toiletries. There is a limited number of connecting rooms available at this hotel.
based on 716 reviews
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Reviews about Sofitel Melbourne on Collins
Most popular landmarks
- Fitzroy Gardens 0,6 km
- Federation Square 0,6 km
- Flinders Street Station 0,8 km
- Bourke Street Mall 0,8 km
- Block Arcade 0,8 km
- Royal Arcade 0,8 km