Intercontinental Hotels Medellin

Quiet.

I found staff moody. Lacking attention to detail. Example: I decided to have breakfast outside but was not prompted by anyone.... had to get up three times to get coffee, once for first cup then twice to refill...same at dinner at the pool restaurant. Nobody even noticed I was there for dinner. Hotel is looking tired. Found it very dark in lobby as well as in rooms. Decided to get the best suite, very disappointing. Small, dark. Needs a coat of paint at least. This hotel does not even offer courtesy bottles of water in your room. You are charged for it. Gym facilities are old. Next time, I will most likely get a regular room at a more upscale hotel, rather than at a suite in this one.

No floor towels and hand towels. This was for the suit. Must learn to prepare the room properly.

The hotel is big and the gym is nice but that’s about it.

Average hotel with slow staff and terrible breakfast. We took the most expensive suite and got a ridiculous room and a tiny bathroom.