Good to know
|Distance to city centre||1,7 km|
|Nearest airport||Medellín Jose Marie Cordova & other airports|
|Distance to airport||16,0 km|
|"Very tasty and diverse breakfast buffet."||(in 30 reviews)|
|"Great facility and excellent service."||(in 10 reviews)|
|"The room was big and spacious."||(in 13 reviews)|
|"My first stay in a hotel and last."||(in 11 reviews)|
Time of year
Show reviews that mention
|beautiful views||in 6 reviews|
|breakfast buffet||in 37 reviews|
|clean with friendly staff||in 27 reviews|
|comfortable room||in 28 reviews|
|cop||in 3 reviews|
|excellent service||in 17 reviews|
|extra fee||in 4 reviews|
|great pool||in 33 reviews|
|heavily traveled||in 1 review|
|needs redoing||in 5 reviews|
|pool and restaurant||in 25 reviews|
|pool tennis||in 4 reviews|
|restaurant staff||in 43 reviews|
|security||in 5 reviews|
|worst hotel||in 28 reviews|
I found staff moody. Lacking attention to detail. Example: I decided to have breakfast outside but was not prompted by anyone.... had to get up three times to get coffee, once for first cup then twice to refill...same at dinner at the pool restaurant. Nobody even noticed I was there for dinner. Hotel is looking tired. Found it very dark in lobby as well as in rooms. Decided to get the best suite, very disappointing. Small, dark. Needs a coat of paint at least. This hotel does not even offer courtesy bottles of water in your room. You are charged for it. Gym facilities are old. Next time, I will most likely get a regular room at a more upscale hotel, rather than at a suite in this one.
No floor towels and hand towels. This was for the suit. Must learn to prepare the room properly.
Didn’t stay here sooner
Beds are comfortable, very clean and quiet rooms, great pool!
I liked everything but some of the staff service in restaurants and breakfast buffet area is slow.
The hotel is big and the gym is nice but that’s about it.
Average hotel with slow staff and terrible breakfast. We took the most expensive suite and got a ridiculous room and a tiny bathroom.
Escape to the tropical tranquility that this luxury hotel in Medellín, Colombia offers. Enjoy the local microclimate that makes Medellín the city of the eternal spring by visiting attractions such as the world-renowned sculptures at Plaza Botero and mercado del rio, where restaurants and bars can be found. The hotel’s landscape offers breathtaking views of the city and its surrounding mountains and upscale amenities including an expansive outdoor heated pool, a tennis court and full-service spa.
based on 2 564 reviews
Things to know
- Friendly service
- Nice building
Policies vary by room type and provider.
Most popular landmarks
- Parque Lleras 1,2 km
- Museo de Arte Moderno de Medellín 2 km
- Santa Fe Mall 2,7 km
- Museo El Castillo 3 km
- Pueblito Paisa 3,4 km
- Plaza Mayor Medellín Convenciones y Exposiciones 3,6 km
|Medellín Enrique Olaya||3,6 km|
|Medellín Jose Marie Cordova & other airports||16 km|