Intercontinental Medellin

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• All plates, cutlery, glasses and other tableware have been sanitised
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Safe
• Cleaning products

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic
• Hypoallergenic pillow
• No smoking
• Lowered sink
• Non-feather pillow
• Designated smoking area
• Disabled access
• Roll-in shower
• Lift
• Shower chair
• Accessible by lift
• Adapted bath
• Allergy-free room
• Toilet with grab rails
• Upper floors accessible by lift
• Upper floors accessible by stairs

General

• Window
• Executive lounge access
• Family rooms
• Garden view
• Hardwood or parquet floors
• Interconnected room(s) available
• Mountain view
• Pool view
• Storage available
• Slippers
• Sofa
• Solarium
• Soundproof rooms
• Soundproofing
• Telephone
• Carpeted
• Tile/marble floor
• City view

Services and conveniences

• ATM on-site
• Business centre
• Wake-up service
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Conference rooms
• Wedding services
• Ticket service
• Safety deposit box
• Bottle of water

Basics

• Mobile hotspot device
• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Towels/sheets (extra fee)
• Dustbins
• Conditioner

Pool and spa

• Heated pool
• Spa
• Hot tub
• Outdoor pool
• Pool towels
• Pool with a view
• Steam room
• Spa and wellness centre
• Massage
• Pool bar
• Sauna

Bathroom

• Hairdryer
• Public bath
• Bathrobe
• Private bathroom
• Shared toilet
• Shower
• Shower cap
• Toilet
• Toilet paper
• Walk-in shower

Dining

• Grocery deliveries
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Coffee shop
• Minibar
• Breakfast in the room
• Dining table

Things to do

• Gift shop
• Shops (on site)
• Board games/puzzles
• Evening entertainment
• Beauty salon
• Table tennis
• Pool table
• Basketball court

Kitchen

• Wine glasses
• Kitchenware
• Kitchenette
• Microwave
• Tea/coffee maker
• Coffee machine
• Dining area

Family friendly

• Babysitting or child care
• Cribs available
• Child pool
• Kids meals
• Kid-friendly buffet
• Playground
• Swimming pool toys

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board
• Tumble dryer

Bedroom

• Feather pillow
• Socket near the bed
• Alarm clock
• Sofa bed
• Cleaning products
• Wardrobe or closet

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Shuttle service (additional charge)

Outdoor

• Picnic area
• Garden
• Terrace/Patio
• Beach towels

Media and entertainment

• Flat-screen TV
• Radio
• TV

Workspace

• Fax/photocopying
• Laptop safe
• Desk

Fitness

• Aerobics
• Fitness centre
• Outdoor tennis