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Good location and that's about it.
Manager tried to give us old rustic, dusty room instead of the modern apartment that we booked. We didn't accept and it turned out they made the booking error and our apartment is not available. We got 2 separate rooms for first night and only then were moved to the proper apartment. Lots of hassle, nervous situation and rude strategy from the management. If we didn't argument we would stay in old dusty room for the whole stay ! And of course rustic one was cheaper. Avoid such shady businesses.
Bedroom's very comfortable and spacious. Bathroom was excellently furnished with a great shower and underfloor heating.
Sauna wasn't working. Hob in kitchen very confusing to operate. No toaster in room. Two single beds in one of the two bedrooms would have been better.
The location and the furniture inside the hotel
Stuff was unfriendly and hardly spoke German. In the Restaurant the service was not adequate for a 4 star hotel. Furthermore the food had no opportunities for vegans and vegetarians. At the breakfast the yoghurt was sour. In the Room the towels were very old and the soap was provided in a refillable bottle. That does not look very classy. For a price of more than 150€ per night I expect a higher class of service and higher quality interior. Hence my review is in a lower category. I have been to several hotels already in Mayerhofen -also 3 star- and the service was definitely the lowest here in Neuhaus.
Beautiful, characterful hotel. Our room was in a separate building over the road from the main hotel with very convenient parking. Room was spacious, clean and well designed with a balcony giving a great view. Centre of town and also great access for cycling along the river.
Lots of facilities at the hotel and friendly staff.
Beds were very uncomfortable and it was very noisy with traffic when windows were open at night. No air-con.
based on 70 reviews
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Most popular landmarks
- Ahorn Ski Area 1 km
- Ahornspitze 6 km