Leez Inn

Stressful experience! I already paid the room through online! The staff in the reception (Guy) is asking cash deposit 1,500pesos and telling my husband that he cannot get the money back! Careful with this kind of staff and the management should do something why their staff doesn’t want to return the security deposit! 1 lady came in the reception and said they will return the money upon check out!

Nothing.

They took my full amount advance from my credit card though booking.com, when i went to hotel i don't have that card so they asked me to pay cash and they will return credit card amount but till now they are not answering. I am calling from Dubai and they don't care 20 30min call duration, they are not replying my email. They told me before 17-Sep i will receive my refund but till now i am keep chasing they are not refunding.

That it was close to CFO on citicenter. We booked outside massage therapist to come to room for therapy.

Booked through booking. Com. Upon arrival we had several issues checking in. 1 . We thought we had paid for the room due to the credit card being taken. 2. We didnt get the room we reserved 3. The price for the room during booking and upon check in was approximately 600php ($12.00) higher. 4. Bad location 5. Loud street noise 6. Poor breakfast the we paid extra for 7. A lot of college kids staying at the hotel on a full time basis. Staff giving them more attention then their overnight guest. No parking, when standing on side walk we were rudely more out of the way from college kids parking their car(on the sidewalk) 8. The hotels resterount was tiny and they only served breakfast . 9. Room was smokey when we specifically reserved non smoking room (only to be moved to the smoking room because they didnt reserve our reserved booking room. 10. Didnt like the fact that they wanted an incidental charge of 1500php cash. (They charged our credit card, but refused to use it for the incidental cost.