The Ascott

There was private parking - though they shut the gate at night and I had to park somewhere else.

I booked a single room due to the nice photographs of what I thought my room would be - usually on booking.com they actually display accurate photos of the room so you can make a decision. This was not the case. Upon check-in I had to sign a form saying I would behave myself under a big ominous sign of the 1972 Immigrants in Hotels act. Very foreboding. The lady at check-in told me that if I dared eat a take-away in the room I'd face a £25 fine. Upon entering the sad little room - which I reiterate was not the same one advertised via the photos - I was greeted by a big laminated sign saying NO EATING TAKEWAYS IN THE ROOM. The lady then told me "oh it's a bit cold the heating will come on at 4pm ( I was checking in at 3pm) - it was freezing and there wasn't a way for me, as a paying guest, to get warm for at least an hour. Overall this is one of those establishments where they make you feel bad for daring to book with them. Breakfast was just toast and jam but the coffee was ok and the leady serving was friendly.

It was close to the Trafford Centre (10min drive).

I thought it was going to be quirky, but still upscale, however, it was just old fashioned and not very nice. The host answered the door in his joggers - not professional. No breakfast on weekend- how can this happen at a B&B? Holes in the bed sheets because they were so old. Could hear everything from other rooms through the walls. I also wanted to add that reading through the responses by the hotel to reviews almost put me off enough to cancel the booking (would have cancelled if it wasn't non-refundable) - as a customer service leader myself, the responses made me cringe, as there was no apologies to be seen, & they didn't seem to be able to take anything from the comments to improve on their service going forward which was disappointing to see.