Ramee Palace Hotel

Breakfast was okay but not as I expected for 4*, not much option! Staff was brilliant and helpful. Anil the Duty manager did arrange a ride to the airport but I wouldn't go back.

Rooms had Cigarette smell even though I requested non smoking room because of staying family, not clean when we got in. Tea kettle had stains that needed to be cleaned. Gym was in poor condition most of the equipment are dirty, sauna not working as advertise. swimming pool broken not working as advertise. This is not a 4* hotel Because i have stayed in 4* and this doesn't come near to it! On 2 evenings my ten yr old had to take cold shower until i complained and they had to fix the boiler.

Good reception staff at day time and faster responses Both the ladies at reception and the lady cleaning staff was professional at their job and services Admire the cooperation from the old chef during Saturday and Sunday plus the philpino male/female waiters services standard Woth money for the amazing facility Amazing kitchen facility Good toilet with all the toiletries Invested good money for branded utilities Good parking

1 Not clean and maintained , the owner have invested on high quality acessories and utilities but not maintained 2 Cleaning Bangladeshi staff behavior was very arrogant, especially had to change the duvet cover at night as my baby have vomited ,they told usually they charge 3 to 4 BD but this time free, was surprised and slow response after informing operator at night and on monday morning had to get upset with a staff while having morning breakfast .Rooms were dusty when we came in and had to call cleaner to mop . Even though we advise one cleaner at night not to spray chemical or freshener towards the Ac vent, he did and it spilled to baby body and there was itching. Can see from CCTV that I went at late night to buy medicine 3 very less choices for breakfast 4 Till 2 Am ,no way to sleep due to loud music which is not.mentioned in the booking site Please train your staff especially the night shift cleaners