This hotel was a very bad experience for us. No hot water, it was freezing cold and dangerously on the body. Was told it would be fixed and never was. And we are still waiting for our refund back.
Latest deals for SureStay Plus by Best Western Mammoth Lakes
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Deals from
R1 518
•Cheapest rate per nightCompare prices for Double room, King room and 19 more SureStay Plus by Best Western Mammoth Lakes deals.
Double room, 2 double beds
R1 518
nightly with fees
King room, bed type unknown
R1 937
nightly with fees
Standard Room, bed type unknown
R2 376
nightly with fees
King room, bed type unknown
R2 424
nightly with fees
King room, 1 king bed
R2 435
nightly with fees
Standard Room, bed type unknown
R2 439
nightly with fees
Queen room, 1 queen bed
R2 852
nightly with fees
Standard Room, 1 queen bed
R2 852
nightly with fees
Standard Room, 1 queen bed
R2 852
nightly with fees
King room, bed type unknown
R3 092
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at SureStay Plus by Best Western Mammoth Lakes
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business centre
- Cable or satellite TV
- Free toiletries
- Internet
Reviews of SureStay Plus by Best Western Mammoth Lakes
7,2
Good
1289 verified ratings
Wonderful
161
Very good
140
Good
214
Okay
127
Fair
193
Mediocre
141
Poor
313
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location and generally enjoyed the breakfast offerings, with some highlighting variety and quality. Cleanliness and service received mixed feedback; while some found the property and rooms clean and staff friendly, others reported issues such as poor cleaning, outdated decor, and unhelpful or absent staff. Room size was occasionally mentioned, with both positive and neutral remarks. Overall, the hotel offers good value for its location, but improvements in cleanliness, service, and facilities would enhance the guest experience.AI-generated from customer reviews
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Score by provider
7.6 out of 10
840 reviews
5.3 out of 10
47 reviews
7.3 out of 10
6 reviews
4.1 out of 10
10 reviews
All reviews
Pros (+) They had a vacancy, close to skiing and powder conditions
Cons (-) The entire place needs to be refreshed
Pros (+) Location
Cons (-) Not getting attitude when we asked for help regarding items in our room not working, cleanliness (mold in bathroom, broken shower faucet, spackled walls unpainted, piles of dirty laundry in the hall, filthy carpet, bad odor). There was a complete lack of snow removal resulting in the front door not fully shutting & the exit from the underground parking causing many cars to get stuck. The breakfast...
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Cons (-) Woke up to find a bed bug in the sheets
Pros (+) Nothing to like!!!! I don’t normally write reviews, but I needed to for this place, to save anyone else from staying there, don’t stay here, you will regret it!
Cons (-) It was absolutely terrible, the room was disgusting, outlets didn’t work, shower/tub had a hole in it, lights didn’t work, hair dryer didn’t work. Really bad!!!
Pros (+) Nothing
Cons (-) I won’t go back again!
Pros (+) I didn't like anything but the location.
Cons (-) The moldy tub, nasty carpet, intermittent hot water, terrible breakfast, empty hot tub, crazy loud air conditioner, missing smoke alarms, musty smells, giant hole in ceiling where the bathroom fan goes and to top it off the broken fridge that ruined our snacks. The worst.! Would rather stay in my car in a blizzard.
Pros (+) Location
Cons (-) Soooo dirty and the bed sink into a giant hole in the middle. The staff were non-existent and the "amenities" listed online (sauna, pool, jacuzzi) weren't there. The breakfast was poor quality and the whole place smelled. The garage had a ton of lights that were out so it was dark and rapey. I mean, it was a cheap rare, so we got what we paid for, but we travel A LOT and this was one of the worst ...
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Pros (+) Only good thing was location.
Cons (-) First room had a massive leak and there was water everywhere. Second room was alright but we had to move to another room due to the room being "reserved for someone else". The final room we ended up in after being moved rooms twice had a non-functioning television which was great for the kids (sarcasm). The coffee pot in the room did not work, and the hair dryer went out after about 15 seconds of ...
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Pros (+) Good location.
Cons (-) Not very well maintained. Old. Bathroom door did not close. Noisy
Location
54 Sierra Boulevard, Mammoth Lakes, CA 93546
What's nearby
- Spiritual Connection0.9 km
- Village Gondola1 km
- Sierra Star Golf Course1 km
- Mammoth Lakes Visitor's Center1.3 km
- Edison Theatre1.9 km
- Mammoth Mountain Ski Area2.3 km
- Snowcreek Golf Course2.3 km
- Mammoth Mountain Bike Park2.9 km
- Mammoth Creek3.2 km
- Tamarack Cross Country Ski Center4.4 km
- Mammoth Mountain5.5 km
- Panorama Gondola5.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
SureStay Plus by Best Western Mammoth Lakes
Which month has the cheapest rates at SureStay Plus by Best Western Mammoth Lakes?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at SureStay Plus by Best Western Mammoth Lakes is May, with an average nightly rate of R2 591. The most expensive month is December at R6 831 per night.
What is the cheapest day to book SureStay Plus by Best Western Mammoth Lakes?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book SureStay Plus by Best Western Mammoth Lakes is Wednesday, with an average nightly rate of R2 503. The most expensive day is Thursday at R3 252 per night.
How far in advance should you book SureStay Plus by Best Western Mammoth Lakes?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at SureStay Plus by Best Western Mammoth Lakes, book around 11 weeks in advance. This could save you approximately 53% compared to booking last minute.
FAQs when booking at SureStay Plus by Best Western Mammoth Lakes
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See most recommended stays in Mammoth LakesGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
0,2 km | Mammoth Lakes | 12,2 km |