Malang hotels

Pros: Everything else apart from the spa.

Cons: The spa services were not upto the standard of the place. No proper service counter at the spa and consultation before the service.

Pros: The staff are so lovely, and they help with any questions. We had to change our booking date and they allowed this to happen. The breakfast is also incredible.

Cons: All was good!

Pros: I liked everthing, words not enough, Great Location, Clean, Food Fantasic, Staff. Even the park man had a smile! everyone made you feel at home. The Theme of hotel is 2nd too none, You need too walk around the whole hotel. Ive been too many hotels in my time, i will never forget this most beautiful place.

Cons: Why, look at my positive comments

Pros: Nice interior decoration, unique and authentic, really liked it. Staff was very friendly and helpful, very good service. Welcoming massage and afternoon tea included in the price. Excellent breakfast.

Cons: Swimming pool was cold, we could not swim. Our room was as bit noisy due to poor noise insulation.

Pros: This is a very special hotel. It had some mystical museum kind of vibe to it, in a positive, exploration kind of way. Loved it and can only recommend it! Also the Food in both restaurants is great!!

Pros: The food is exceptional. The creative hotel design is totally my taste. The location is most central. Absolutely fabulous.

Cons: If only the rooms were bigger, and the airco cooler, it would have been a perfect 10.

Pros: Extremely environmentaly conscious

Cons: Nothing

Pros: Helpful and attentive staff. The hotel is a labyrinth of visual distractions. Perhaps not to everyone's taste but certainly interesting. Food was thoroughly enjoyable. High quality and great variety.

Cons: Given its location on a vey busy roundabout, there is some noise leakage into the building. Soundproofing is quite effective. We had a room off the frontage which we'd highly recommend.

Pros: Flair with all the collected art. Room decoration with attention to details, excellent food, comprehensive informative tour through the hotel

Cons: Nothing

Pros: From all the places we stayed at from Jakarta, Bandung, Yogyakarta and Malang all but one five star this was the best by far. The place was quirky but not cheap and artistic the rooms clean the food fresh delicious and well priced. It’s got a nice busy vibe too we loved our stay.

Cons: Not much to add for negatives

Pros: The view, the location, the hotel feeling new, environmental friendly efforts eg no plastic bottled water and using water dispenser instead, bamboo toothbrush

Cons: The property is old and is not maintained well.

Pros: Great location; central of Malang. Family room could accommodate 6 of us.

Cons: One of the bin in the room was unemptied upon check-in. The floor was a bit oily/slippery

Pros: Stayed on the duplex , spacious room. Great for family. Great choice of breakfast, delicious. Friendly staffs. Good location. Next to minimarket. Bed is clean. Great value for money. Def recommended.

Cons: Could be cleaner. They miss the inner parts of the cabinets. I found the glasses cabinet was dusty.

Pros: Most of the personal was friendly and helpful. Breakfast choices were good.

Cons: I think they need to renew the hotel amenities like towel, bed sheets, etc My family arrived earlier than me and they couldn't check in for me. Instead being understanding and tolerant, the let them waiting so long at the lobby with two small kids and old woman who were really tired after a long drive !! Poor service !!

Pros: I think the location was become the most valuable thing for this hotel. There are a lot street food outside and grocery store as well.

Cons: The furniture and bath room are out of date. Breakfast variation also not too much.

Pros: Check-in and check-out process went smoothly. Staffs were warm welcome and helpful. Breakfast was great.

Pros: The friendly staffs, location also clean and big space room plus extra large king size bed and yet really comfortable. And breakfast is

Cons: That you let a guest, a lady with moslims clothes swimming. I have nothing against moslims, it’s unhygienic.

Pros: We just stayed in this hotel for one night in order to start our tour to Bromo and Ijen. So unfortunately we did not see much from Malang. But the hotel was near to one of the shops that sells the best fruit chips, according to my search on the internet. And the fruitchips we got there, were just amazing. Anyway the hotel was clean, the breakfast was really really good, I dont remenber having such a great dessert range ever for breakfast anywhere. And the price was totally affordable.

Pros: Staff very friendly. Breakfast and swimming pool.

Cons: Rooms are comfort but not clean enough. Maybe because little old facility.

Pros: The room are really big, the breakfast has really everything that a people can imagine. The staff at the reception is really helpful for any request

Cons: Some food at the breakfast is cold (for example sausages, eggs)

Pros: I enjoyed my stay in this hotel :) The staff was nice and helpful ! They organized me a tour to Mount Bromo the same day. The room was very big and clean. In the hotel there is a good restaurant. The location is strategic. I recommend this hotel ! Thank you very much for your kindness.

Cons: Everything was great :)

Pros: Very friendly staff! Very clean and nice rooms! Big breakfast!

Pros: Really amazing service & nice staff, more better than five stars hotel.

Cons: Nothing

Pros: Cleanliness, friendly and helpfull staff

Cons: Room brightness. One of the lamp can not switch off (Lamp on the ceiling upper the bed) Breakfast to expensive for Malang region

Pros: The breakfast had an amazing spread of variety. Everything tasted very good. Polite staffs with excellent service.

Cons: Nil.

Pros: The breakfast was very good

Cons: Thin walls, i can hear music from outside the building, and also i can hear people talking in hallway

Pros: Clean and the breakfast buffet

Pros: The staff was above and beyond.

Cons: Toilet paper.

Pros: Breakfast is sumptous

Cons: None I can think of

Pros: Near from transmart

Cons: No

Pros: Fabulous breakfasts, great location, nice staff.

Pros: Perfectly located and really friendly staff excellent breakfast!

Pros: Expensive n Small Room

Cons: Room

Pros: Staff really friendly, location is great

Cons: Need one more towel

Pros: Near to the mall which is just next door. Friendly staff especially the front desk manager Mr Ridho.

Cons: Altbough the front desk said that it was a smoking room, the room nor the balcony has any ash tray. The shower hose was leaking. Aircon not cold. Balcony door was difficult to open or close.

Pros: This hotel has a good problem solving option for their customer. Firstly we were so dissapointed because there was pool side wedding ceremony at 10 am but we as the hotel customer cannot enjoy the swimming pool at all since early morning. We complained the management and they offer free breakfast for the three of us . Thank you

Pros: Very friendly staff, clean & comfy

Cons: Rooms a bit too small for that price, overall a little bit overprized

Pros: Almost everything was as expected

Cons: Parking lot is so small.

Pros: Stragic place..near the mall.

Pros: People were vey nice, helped in every step. Hotel was like meditating - silent, fishes swiming in the pool, interior was very cozy. And we were lucky - we were the only ones in the hotel at that time - tourists groups were changing. Room was very nice and clean. They arranged for us massage (taxi pick up, reservations) also could arrange tour to Batur mountain. I could give 11 points out of 10 if I could.

Pros: Everything is good. The bed is comfy, the room and the surrounding is clean. We got 3 rooms in front of the pool with many fishes and there are chairs & tables outside the rooms, we all felt very comfortable staying here. The front desk staff is nice. There are convenience store and resto nearby. Will stay here again when come Malang next time.

Cons: Without breakfast, the price is expensive enough.

Pros: Quite place, friendly staff, strategic location, value for money.

Cons: Even better if, to having variety of food menu inside the guest house for guest that tired already looking for food outside or to late for online order.

Pros: Quite ,, clean, and feels like home

Cons: Suite room n junior room in one area / very close to manager desk/office

Pros: Love the room especially the bed

Cons: No lift

Pros: Perfectly located in quiet neighborhood, just steps away from Ijen Boulevard. Shops, convenient store and restaurants are within walking distance. Hassle-free checkin and checkout. Hospitable staffs. Our room has an open terrace which provides easy direct access out.

Cons: AC might not regularly cleansed, my allergy reacts whenever I'm in the room

Pros: Staff was nice, place was cozy and felt like home.

Cons: Location is far from everything, food menu is poor!

Pros: Location and cleanliness

Cons: bathroom, water spoil

Pros: The staff were very helpful. Nice zen place to stay and rooms were comfortable. Good value for money.

Pros: Definitely cozy, clean and comfortable. Location is also near to restaurants and mart.

Pros: The front desk staff was very helpful. As my schedule rental car pickup was delayed, I requested the checkout time be extended till 1:30pm, they are very gracious in granting my request. Deeply appreciate for that. The location was at a suburb residential area, so very peaceful sleep at night.

Cons: For new arrival at night searching for food may be a bit challenging. There is one pretty expensive resto nearby though. Suggest to call GrabFood instead.

Pros: The location is superb. A high-end supermarket and several cafes are within walking distance, located in a fancy historical area of the city.

Cons: Our stay was short, and wasn't enjoyable at all. This guesthouse could've been great if only it doesn't have a pool in front of the rooms. The children from neighboring rooms swam, played, and screamed the whole afternoon until 8 p.m. so that we couldn't took a nap at all. In the morning, they started at 6 am and woke us up right then and there by the screaming. We couldn't remark any good things from it. The breakfast was also so-so.

Pros: all the stuff

Cons: Nothing

Pros: Family room, delicious food,super comfy rom for family

Cons: There is no hand shower,there is no tap for wudhu,the fridge is not really cool

Pros: Clean, staff were very nice

Cons: Hallway frangrance/smell was too strong. They should cut down on that.

Pros: City view from the window

Cons: No bathtub and area for the children

Pros: The location and scenery from my window

Cons: Cleanliness

Pros: Location

Cons: Room smell smoking and they should re new the towel

Pros: The breakfast has vast varieties.. Spoil for choices

Cons: Was

Cons: The toilet had a cracked basin. It was clean but cracked. Only bath towels were provided. No hand towels. The sofa in the room was not very comfortable.

Cons: Thought I was paying about $80 Australian dollars but when it was converted to rp I got a really crappy rate and ended up paying more than $90 !

Pros: They upgrade our room.

Cons: Taste of the food is fair. The restaurant's staff forbid the guest to take the meatball soup twice. That's suck!

Pros: Love the location, view and facilities.

Cons: Cleanliness of the toilet

Pros: Was added single bed for free

Cons: Floor a bit dusty n closet a bit problematic

Pros: The environment, cozyness, one stop solutions for leisure time

Cons: The response of the staff could be faster

Pros: Location, view, and food

Cons: Response of the staff for our request. They have to be more speed up.

Pros: I love the view and the location of the hotel is just perfect. The hotel has great facilities and perfect for family.

Cons: It’s old property, the management needs to consider a renovation especially on rooms.

Pros: Everything except the air conditioner.

Cons: Everything was almost perfect except the air conditioner is broken. But luckily we only got in the room at night where the surrounding temperature is 17-19 so we don't need air conditioner. But if you want to take a nap in the afternoon, I bet you will call the receptionist and ask for changing your room

Pros: The breakfast is always good n love the view from the restaurant.

Cons: The AC is not that cold and the bed doesnt even use a bed sheets but instead the top flat sheet covering the mattress.

Pros: Amazing breakfast experience with mountain views. Affordable Javanese massages. Cheap deals at the karaoke lounge (but limited selection of English songs). Lovely apple, strawberry, guava and orange farms that were open to the public and guests. Close proximity to Batu Flower Garden (via Gojek).

Cons: The bathroom is not as clean as expected. I think the management should consider renovating the on-suite toilets so that the experience is more pleasant.

Pros: Breakfast was great - big selection and very tasty. Staff very polite and always smiling, offered us coffee which was enjoyed.

Cons: Maybe could have some gluten free toast.

Pros: The room it self.wonderful went at night.

Pros: The atmosphere around the hotel are so beautiful.. lot of activity and near to other tourist object.

Cons: There are not much variety of food , and some food are empty... while we come 9 am to the restaurant.

Pros: Personel was very friendly & helpful, comfortable beds, good shower, good breakfast and a nice pool!

Cons: Our room was on the 2nd floor near the pool entrance so we heard a lot of noise from the pool area. But in any other room you won't have that problem

Pros: Room is cozy

Pros: environment is good. rooms are quiet and clean. tv has a lot to choose.

Cons: everything is fine. people are nice and polite and helpful.

Pros: Very friendly and helpful staff. Large breakfast buffet Possibility to accommodate all four of us in one room Kids liked the pool area Was a good starting point to Bromo They have a tour desk with reasonable prices for Bromo tours and private drivers

Cons: Due to the lack of many choices for western standard hotels in Malang it is sure one of the better ones but definitely needs improvement. The rooms smell funky and the old carpets are a mess of spots and we hoped it was coke and not something else..... The restaurant serves good food but the look and feel is very unwelcoming - more like a large office lunch area

Pros: Comfy bed, clean room. Nice breakfast with various menu. Suitable for family.

Cons: I expected whirpool but I can't find as in facilities informantion in booking.com.

Pros: Room is ok, a little small but ok. Nice selection for breakfast buffet.

Cons: The breakfast buffet has lots of stalls cooking fresh food, yet the staff jump the queues and help themselves before the guests get a chance. Very rude and extreamly unprofessional. The emergency exit stairs are used for storage of steps, BBQ and dirty dishes (there for over a day). They are renovating part of the pool area, I guess it has to be done. But they are using power tools with electricity right next to the water with no safety at all, not even a sign.

Pros: The bed is in good suze and cleane, the food is ok

Cons: The bathroom little uncomfortable it is separate between shower and toilet

Pros: Beautifully designed hotel with great little touches, excellent restaurant, beautiful pool and very friendly staff. One of the best in Indonesia!

Pros: It's location & interior

Pros: Though small, but they keep the amenities up to par...just bath towel needs to renew or bleach...looks very old. Staffs are courteous and quite helpful when the receptionist phone is reachable.

Cons: The wifi doesn't work the 1st day, but they try to fix it the 2nd day. The TV is blur, we are used to HD TV...looking at this normal TV is not comfy to the eyes.

Pros: The interior design of the hotel, perfect..!

Cons: Nothing

Pros: Breakfast is good. They offer fruits and some salad, and Indonesian food. Overall, it's ok.

Pros: The ambience is unique. The rooms are well decorated and compliment with local snacks as minibar is good idea.

Cons: The room smells bad until we ask for air freshener, and change the bath tub into shower will be better than cover the tub with “old and spotty” mat. Ps. I got room 111, which is next to the water pump that sound noisy. Consider to move it to other place far from the guest rooms.

Pros: The food, the staff, the decor, the facilities were all very nice

Pros: I didn’t expect this hotel to be so unique, but it was truly amazing. True to its heritage the orginal building is very nicely conserved. Comfortable rooms, a nice dining area, pool and bar... and not forget the staff : really friendly and attentive. Special thanks to Maria of “De Hemel” restaurant for being so friendly and making our evening unforgetable.

Pros: The beautyful interior and the room

Cons: The staff is friendly but unfortunately not service oriented or helpful. We were the only guests in the breakfast area and there were two staff working but neither of them thought to bring us coffee. The breakfast buffet was beautifully displayed but the food seemed like it was left over from earlier days. Without prior notification the pool was emptied for maintenance. We suggested that the staff arrange for us to swim at another hotel and after about 45 minutes of frustration, they had their driver bring us to the Harris Hotel which is a 30 minute drive each way. Latstly, when we asked the receptionist to reserve us a table at the restaurant of the Tugu hotel, we were informed that they were fully booked (strange for a Monday night). We made our own reservation for Tuesday night and the Tugu staff knew who we were and expressed their interest in knowing why we cancelled. This confused all of us and we can’t help but feel that the Shalimar staff didn’t want us to enjoy an evening at their competitors adress.

Cons: Breakfast in the hotel is standard

Pros: Easy check inn and parking

Cons: The lighting in the room was harsh and room very small.

Cons: the room is clean and the staff was friendly.

Pros: Rooms were spacious. Elevator access. Nice Lobby.

Cons: The rooms were too noisy somehow. No refrigerator in the room.

Cons: Sound separation/partition is poor

Pros: Staff respon was so fast

Cons: Water drainate was stuck..water cant go

Pros: Spacious room, worth every penny for a family room

Pros: Good, cleans and services.

Pros: Awesome shower

Cons: Noise in hallway from guests. Early in morning.

Pros: Big room, good staff, decent price.

Cons: 1. The street where the hotel located is under construction, so there is traffic jam from and to hotel. 2. The breakfast menu doesn't look nice, so we looked for breakfast outside hotel. 3. They should separate smoking & non smoking floor.

Pros: Excellent wifi Clean compact room Great staff. Easy to communicate with them and extremely helpful Value for money

Cons: No mini bar. But you get what you pay for.

Pros: Every thing

Cons: Nothing

Pros: Friendly staff. Comfortable, sound-proofed rooms for a good price.

Cons: Wifi could be better.

Pros: The concierge was awesome

Cons: Check in counter saying I had to pay more for a double room when I had a choice of a double or twin room at booking but the concierge sorted that out perfect

Pros: Great for a quick stop over in Malang. No beer available, although listed on room service menu. Pool was nice to have.

Pros: Bedroom was nice and tHe staff really friendly

Cons: Toilet paper and the pool a bit outdated. The sushi at the Japanese restaurant not worth it, other dishes were nice but not the sushi.

Pros: The staff speaks good english. And nice bed

Cons: The shower was cold sometimes

Pros: I love the fast response from the staff and also the way they prepare my take away breakfast. It was beyond my expectation, really complete from the juice, milk to the bread, eggs, and fruits. Again, thanks Regent for helping me to start my work trip well..

Cons: I had trouble for the bath tub. I filled the bath tub with warm water, but somehow the tap keeps spraying the water everywhere.

Pros: Comfy Bed, Friendly & Attentive Staffs. Great location.

Cons: The bed frame was not clean properly as it has so much hair from previous guest.

Pros: Room and toilet quite big.

Cons: Variance of breakfast not so much.

Pros: Swimming pool is clean...good for children

Pros: Worth it breakfast. Lively location.

Cons: Hasil pel terlalu lengket.

Pros: the Breakfast is nice and the presentation of the meal is also nice. The Hotel's location is very helpful for our activities during our stay in Malang.

Cons: so far, I don't have anything to say about this.

Pros: The location is good. Wifi is fast. The staff is friendly and quick response.

Cons: There are no many option for food and drink, the cracker is already not crispy. There are no coffee and tea in the room. The lighting position in front of TV is not good. On the second day, we only have 1 towel, so we need to call the operator first.

Pros: The breakfast is okay.

Cons: The room is small.

Pros: Crowded to many guest

Cons: Location

Pros: Nice

Cons: Clean and strategic location

Pros: Like most hotel chains the room was a little sterile but it was very clean and staff were friendly. Reasonable restaurant just next door.

Cons: Location is a little far from centre on a busy road so taxis required.

Pros: The breakfast is quite vary and tasty. I enjoy them overall. The bathroom and shower is clean. Hotel location is near from the souvenir shop.

Cons: No kettle in the room. However, there is dispenser at the corner of the hotel corridor.

Pros: Over all very good.

Cons: A little bit noisy. We can hear sound from outside of the room.

Pros: The water , its consistent when it warm, it's warm and the water has a good flow. The staff was very nice and friendly.

Pros: Location and friendliness

Cons: The closet position in the bathroom is not comfortable. The closet is near shower and it becomes wet when we take a bath.

Pros: very typical hotel. Looks nice from the outside and partly also inside

Cons: The rooms are furnished with very old furniture, the airco only goes on when you put the room key in the insert (and you wont get the room cool easily). The hotel was extremely noisy, I woke up early and could not get to sleep with playing children in the hall way and people talking loudly (it is an old building)

Pros: Little bit tacky but nice for a couple of nights. Silence and quietness

Cons: Room needs more hanger and shelves

Pros: Beatiyful patio, room is ok

Cons: Bathroom very old and dirty

Pros: Hotel interiors are great, it really looks like a palace. Good breakfast with some local dishes and fresh fruit. We have stayed for two days and breakfast menu was slightly different each day.

Cons: Reception staff doesn't understand very basic English which makes them a bit useless if you need help. Hand towels and hand soap were not provided in executive room. Executives don't wash their hands, right?) Tried to explain that to a receptionist who just smiled back and didn't do anything. Ended up buying soap in the next door convenience store, not a big deal though. Bathroom is designed in a way that towel hooks are behind the door. So washing hands was an interesting exercise: - go inside the bathroom - close the door to have access to bath towels - wash your hands - open the door and leave the bathroom Doesn't sound convenient to me. On the positive side, slippers were provided. Mould in the bathroom.

Pros: Absolutely beautiful staff and very nice classic rooms

Cons: Very nice classic hotel

Pros: Location is very good. Everything is close by. The hotel looks amazing!!

Cons: The hotel rooms are a bit outdated. Bathroom was not finished very well and the toilet was in the shower area. A lot of ants (but that is hard to overcome)

Pros: Good food. Good service. Nice ambience

Cons: Toilet in the shower box. Weird.

Pros: The location was perfect! In the middle of the city so for some yet too crowded. The hotel is a replica of an old Greek style house.

Cons: The cleaning must be better! Not the Indonesian standard but the Western standard should be leading.

Pros: 24 h chek in with reasonable price

Cons: Near brawijaya university

Pros: Strategic position at Malang city, valuable price and clean.

Cons: Only two lift access, it's a little less point to next improvement. It'll make everyday smart hotel more comfy.

Pros: The room was beautiful and the housekeeping was good (it was very clean)

Cons: We lost clothes during housekeeping. We had a long discussion about becoming sheets for the sofabed (it wasn’t included they said, but we booked a room for 4 persons with 2 extra beds..so we expect beds include sheets), buy finally they solved it well. We were happy we didn’t book the breakfast.

Pros: Location very strategic

Cons: Gloomy interior and exterior not neat. Swiming pool dirty. Room wall dirty.

Pros: Location

Cons: The facilities

Pros: Location surrounding good enough

Cons: Pillow have blood note, lift only 2

Pros: The location is very close to Brawijaya university and Politeknik. A lots of çonvenience store and restaurants nearby.

Cons: Limited choise of foods. Bed and pillow comfort are average, should be more comfy.

Pros: Good location

Cons: The room small but its worth the price..

Pros: The View from my room and the bed extra comfort

Cons: none

Pros: The location

Pros: Resto

Cons: Room facilities

Pros: The location is okay

Cons: - The building seems very old that makes some furniture is not in good condition - the cleanliness is very poor, i found two dead-cockroaches in the room. - the room is stink and damp - one of the pillow smells like someone sweat! I thought it was not cleaned.

Pros: Central location and close to the railway-station

Cons: The rooms didn't smell fresh and windowless.

Pros: Great location. Good value.

Cons: WiFi terrible.

Pros: Clean room

Cons: No lift and expensive rate

Pros: nearby tugu

Cons: very old hotel and fasilities

Pros: Location is ideal. Close to the centre and the hotel has a good Indonesian vibe and interior in the public areas.

Cons: Hotel has outdated rooms.

Pros: Located within walking distance of the centre of Malang.

Pros: The place is cool and not noisy.

Cons: The bed has long needed to be replaced.