Malang hotels

Pros: Specific style hotel. A lot of antiques creates a nice e nvironment

Pros: First of all, we had a very warm welcome and my wife and I got a free room upgrade to the Honey Moonlight Suite. The staff is smiling all the time and makes you feel very welcome, There is free afternoon tea with delicious homemade snacks. There is a fruit basket waiting in the room. The hotel and rooms are very well decorated and there are lovely antiques everywhere. The breakfast buffet was delicious. There was a free shuttle to the train station. We also received farewell gifts (coffee and delicious cake). Thank you so much for the exceptional stay. Keep up the good work. Hope to see you again soon.

Cons: I disliked staying there for only one night...but that's my own fault

Pros: Friendly staff Good location, close to the train station and rainbow village. Nice pool in nice surroundings, lots of greenery. Good breakfast with good coffee, fresh juice, local specialties and western food.

Cons: The price is quite high, especially for Indonesia. Room size is on the small side.

Pros: Everything

Cons: Nothing

Pros: All was absolutely perfect!

Pros: A lovely hotel, nice swimming pool and tasty food.

Pros: The personal, very competent and helpful

Cons: To high price for the room, not really big room and needed renovation

Pros: The Vietnamese rooftop restaurant was quite something and the deco of the downstairs hotel was impressive. The spa ladies were very good.

Cons: The food in the downstairs restaurant was really not good. We ordered quite a few different things and had to send several back because they neither matched the description on the menu nor did they taste very good at all. Service was also quite lacklustre despite there being quite a few staff on. Empty Tables remained uncleared for a good hour and we had to politely beckon staff most times we wanted to order. There were also no towels on the pool chairs - or anywhere else around the pool - and it took quite some time to find someone who could get us some. It’s a small point but a surprising omission for such an established luxury chain. We booked our Mt Bromo your through the hotel also and while our guide was an exceptionally nice person I was longing for a bit more information about what we were seeing.

Pros: Tugu Malang is an amazing place. It is rich in history, and doubles as a museum. Complimentary afternoon tea and a rich breakfast are included. The staff is super friendly and helpful and always ready to answer questions. Highly recommended!

Cons: Nothing.

Pros: The building is quite new

Cons: The room size is not so big

Pros: room cleanliness, good food breakfast with indonesian traditional menu

Pros: Atria has a good location and facilities, Appreciate the hospitality of the staffs, very helpful and kind.

Cons: I find the uncomfortable aspect is the bed and sofa. There are several broken bed springs which pushing my back and make a little harder to sleep.

Pros: Being upgraded to executive room for 1 night & we continued to stay there till checked out. Good breakfast & massage service

Pros: Buffet breakfast was great. Good amount of variation. Quality of food were good. Love the swimming pool too. Pool size is great and is very well maintained.

Cons: The Bed feels a little bit too hard. The bed sheet feels a bit damp, it does not give the fluffy and comfy feeling.

Pros: Good food and staff

Pros: Breakfast is very good.

Pros: Everything just perfect

Cons: Nothing

Pros: The bedroom was nice, also the bathroom. My kids love swimming there.

Pros: Close to 2 shopping complexes

Cons: Good service and helpful staff

Pros: All

Cons: Nothing

Pros: Strategic location

Cons: Room was smaller than usual

Pros: Everything

Cons: Nothing

Pros: The breakfast was great, a lot of different options. The bed was very comfy. It's just next to the transmart mall so it's convenient to find food or do shopping.

Cons: Arrived at the hotel to hear the sound of the rain on the roof of our room and there was a spot that once was leaked and they said it just got fixed so they moved us to a different room. Also, I feel like they're under staff as it took a while to get the bell boy. Plus, hair dryer was there but it didn't work.

Pros: Location

Cons: Not too clean

Pros: I like the location of the hotel, most of all. It is near the shopping mall and located in a strategic area.

Cons: the size of the room is considerably small. Nevrrtheless, it is comfortable enough.

Pros: Breakfast's good. A lot of option for food and they're tasted good.

Cons: Every room card is only feasible for designated floor. A bit difficult for big family who got rooms on different floor (can't visit each other).

Pros: People were vey nice, helped in every step. Hotel was like meditating - silent, fishes swiming in the pool, interior was very cozy. And we were lucky - we were the only ones in the hotel at that time - tourists groups were changing. Room was very nice and clean. They arranged for us massage (taxi pick up, reservations) also could arrange tour to Batur mountain. I could give 11 points out of 10 if I could.

Pros: The room is spacious and clean. I also like the hospitality of the staffs.

Cons: It would be great if the guest house can provide a buffet breakfast.

Pros: Quite place, friendly staff, strategic location, value for money.

Cons: Even better if, to having variety of food menu inside the guest house for guest that tired already looking for food outside or to late for online order.

Pros: Just near to everywhere I go. In the middle of the city. At the quite street. And now has starbucks and burger king near by.

Pros: Perfectly located in quiet neighborhood, just steps away from Ijen Boulevard. Shops, convenient store and restaurants are within walking distance. Hassle-free checkin and checkout. Hospitable staffs. Our room has an open terrace which provides easy direct access out.

Cons: AC might not regularly cleansed, my allergy reacts whenever I'm in the room

Pros: Staff was nice, place was cozy and felt like home.

Cons: Location is far from everything, food menu is poor!

Pros: Good clean room with comfortable bed. Breakfast not included in price but good and plenty. Cleaning and new water bottles everyday. Bit far from the center but accessible by taxi/Gojek. In a nice neighbourhood. Supermarket and atm nearby

Cons: Quite a steep price compared to similar accommodations

Pros: We booked a double bed & got 2 single beds but the staff resolved the issue quickly

Cons: Small rooms but nice view

Pros: Good place to stay and go around.

Pros: Good location, Comfortable, Clean and bigger bed

Pros: The breakfast has vast varieties.. Spoil for choices

Cons: Was

Pros: The breakfast menu

Cons: Parking arrangrment for vehicle..frequent our chartered vehicle is denied entry to hotel lobby because of carpark facilities is full due to combined parking area with the MOG mall.

Pros: They upgrade our room.

Cons: Taste of the food is fair. The restaurant's staff forbid the guest to take the meatball soup twice. That's suck!

Pros: Love the location, view and facilities.

Cons: Cleanliness of the toilet

Pros: Location, mountain view, close to JTP1, 2, Museum Angkut etc..etc.. Cold, but AC also available.

Cons: None

Pros: It was nice to sit on the balcony over breakfast and enjoy the view of the mountains. We did a quick tour of the orchards which was quite good. They have quite a lot of facilities on the grounds, including bicycles to hire. Unfortunately we didn't get to make the most of the things that they offer since we were only there on a quick visit.

Cons: We wanted to have a drink in the restaurant in the evening when we arrived. We ordered, but nobody every came and when I tried to ask the staff about where our drinks were they just ran away and hid. So we went to a really nice rooftop bar at a different hotel nearby and had a great meal and drinks.

Pros: The breakfast is always good n love the view from the restaurant.

Cons: The AC is not that cold and the bed doesnt even use a bed sheets but instead the top flat sheet covering the mattress.

Pros: Amazing breakfast experience with mountain views. Affordable Javanese massages. Cheap deals at the karaoke lounge (but limited selection of English songs). Lovely apple, strawberry, guava and orange farms that were open to the public and guests. Close proximity to Batu Flower Garden (via Gojek).

Cons: The bathroom is not as clean as expected. I think the management should consider renovating the on-suite toilets so that the experience is more pleasant.

Pros: The front desk staff was very helpful. As my schedule rental car pickup was delayed, I requested the checkout time be extended till 1:30pm, they are very gracious in granting my request. Deeply appreciate for that. The location was at a suburb residential area, so very peaceful sleep at night.

Cons: For new arrival at night searching for food may be a bit challenging. There is one pretty expensive resto nearby though. Suggest to call GrabFood instead.

Pros: The location is superb. A high-end supermarket and several cafes are within walking distance, located in a fancy historical area of the city.

Cons: Our stay was short, and wasn't enjoyable at all. This guesthouse could've been great if only it doesn't have a pool in front of the rooms. The children from neighboring rooms swam, played, and screamed the whole afternoon until 8 p.m. so that we couldn't took a nap at all. In the morning, they started at 6 am and woke us up right then and there by the screaming. We couldn't remark any good things from it. The breakfast was also so-so.

Pros: Nice staff.

Cons: No soap, air con leaked amd wouldn't shut off and it was noisy as reception area is just outside room door. Not geared up for arranging any tours or trips.

Pros: Fair price for facilities. Professional staff but some need more training.

Cons: Wedding caused a lot of noise on the floors above the restaurant. Hard to sleep before 945pm

Pros: i like all things except the refrigerator, its dirty, please dont foget to clean it.

Cons: please pay attention more to the cleanliness of your refrigerator, your rating is almost perfect for me.

Pros: 1. The swimming pool. 2. The room view. 3. The breakfast was very good

Pros: The swimming pool is the best spot to relax, warm water and friendly staff...and also the food (snack) not too expensive like I ever experienced in another hotel.

Cons: My bed isn't that clean...there is some white spot on the bed that makes me a lil' uncomfortable

Pros: Room is ok, a little small but ok. Nice selection for breakfast buffet.

Cons: The breakfast buffet has lots of stalls cooking fresh food, yet the staff jump the queues and help themselves before the guests get a chance. Very rude and extreamly unprofessional. The emergency exit stairs are used for storage of steps, BBQ and dirty dishes (there for over a day). They are renovating part of the pool area, I guess it has to be done. But they are using power tools with electricity right next to the water with no safety at all, not even a sign.

Pros: Staff respon was so fast

Cons: Water drainate was stuck..water cant go

Pros: Spacious room, worth every penny for a family room

Pros: Awesome shower

Cons: Noise in hallway from guests. Early in morning.

Pros: The hotel had great rooms. The staff was slow, but it seems the standard in Indonesia.

Cons: The service in the restaurant was terrible The beer at first was not available. Then the manager (a good guy) made it available. But the beer was warm and they gave us glasses filled with ice. But ice from the tap is not recommandable. So we asked for a bucket with water and ice. When the ordered meal came all the bottles were left on the table Servants running around and not clearing the table. We were the only guests. Alternative restaurants not available. Breakfast next morning was packed , where did all these people come from?? was ok

Pros: Big room, good staff, decent price.

Cons: 1. The street where the hotel located is under construction, so there is traffic jam from and to hotel. 2. The breakfast menu doesn't look nice, so we looked for breakfast outside hotel. 3. They should separate smoking & non smoking floor.

Pros: Excellent wifi Clean compact room Great staff. Easy to communicate with them and extremely helpful Value for money

Cons: No mini bar. But you get what you pay for.

Pros: Overall oke..

Cons: The restaurant (@breakfast time); some of the menu was empty and the refill take some times.. seems they work very slow.. Menu also not too variative..

Pros: The room size is large and there is a sofa in the room

Cons: The view from our room is not so good

Pros: Great for a quick stop over in Malang. No beer available, although listed on room service menu. Pool was nice to have.

Pros: The fried rice ordered in the room is delicious. The staff are friendly.

Pros: It was a last minute booking. One of the view ‘stayable’ hotels left in Malang. And i was not dissapointed at all!! The hotel is old but rooms and facilities are in general well maintained. Good water pressure. Varied indonesian breakfast. Best location.

Cons: Just the swimming pool looking a bit tired and lonely hehehe.

Pros: The food was quite nice, but breakfast staff only stood around and talked to each other, no service from them. Room although in need of refurbishment was clean.

Cons: The pool had a steep slope from shallow to deep. Old carpeting in the corridors in need of replacement. Shower taps dont work properly. No soap in the bathroom.

Pros: Nice location

Cons: Wifi is very slow

Pros: The staff very helpful and friendly

Cons: The breakfast food was not good. Lack of hot water

Pros: The room is spacious and clean. Close to small restaurant and laundry shop, just 2 minutes by foot.

Cons: Deluxe family room has 2 double beds, 1 bed at the ground floor, and another bed at the mezzanine. Danger for children. There was a problem with the water heater, we had to wait for about 30 minutes, then we could get hot water.

Pros: Breakfast is really yummy and staffs are friendly

Cons: Bathroom has a lot of ants even though i kept washed them down with water

Pros: Colonial style

Cons: I got food poisoning in one of the restaurant

Pros: It's a pretty hotel in a nice location.

Cons: Didn't get the 2 out of 3 rooms connected. Called before booking but I guess they gave me the wrong type of rooms. Towels finished and we're given swimming pools towels as replacements and they were bit stinky. Swimming pool area is also very dark at night. Staffs are nice but in general would be greater with proper trainings and groomings.

Pros: This is a 5* building with rich Dutch and Indonesian heritage. The staff work hard but lack direction from the hotel owner and his leadership group.

Cons: The service was poor from a lack of leadership and management experience. The first night was very noisy till 3am, followed by no hot water and a shower room that flooded into the bathroom. Not what you expect from 5 * service. Only 3* at best.

Cons: Dust! The AC full of dust as soon as i turn it on i able to feel it on my face.. The worst is the Toilet exhaust. Some of the corner of the room or behind the toilet you can see also that they missed to clean it for a while. It will be nice when the hotel pay attention of this. Specially some people have allergic of the dust. The shower is also kind of a lack of attention.( have some black spot ) I also put a dirty bathrobe on the floor on the purpose., so they can wash it. But i noticed that they hang it again nicely in the room cabinet instead change it with the new&clean one. I found it out because the bathrobe had the same dirty spot like the old one. The next day i decided to wait in the room while they cleaned the room so they really took it and placed it with the one. They did but not gave me the new one. On the check out one of the employee asked me in the restaurant during my breakfast if i accidentally took one of the bathrobe with me!!! Asked me TWICE even when i told him that the clean service took it away with him. They should communicate with each other very well before asking me this such a question (during my breakfast in the restaurant)!! I'm totally speechless. I'm not angry because i didn't do anything wrong but still..

Pros: Cozy room, nice food, friendly staff.

Cons: Nothing

Pros: Location

Cons: Noise from the road, we can't really have a good sleep

Pros: They gave me room which newly painted which supposed not to use until it’s odorless ..when I complained they asked me to move to other room and gave me 2 orange juices as compliment

Cons: No hairdryer, bed too tiny even for the king size..the tv too small as well

Pros: Nice hotel to stay, and money worth. Kipp

Cons: Easy access to anywhere, and public tpt easy to find.

Pros: the welcome drinks for guests in the afternoon.

Cons: The shower, hot and cold water could not be balanced. i had to endure the hot water during shower.

Pros: Over all very good.

Cons: A little bit noisy. We can hear sound from outside of the room.

Cons: the room feels so spooky

Pros: Beatiyful patio, room is ok

Cons: Bathroom very old and dirty

Pros: Hotel interiors are great, it really looks like a palace. Good breakfast with some local dishes and fresh fruit. We have stayed for two days and breakfast menu was slightly different each day.

Cons: Reception staff doesn't understand very basic English which makes them a bit useless if you need help. Hand towels and hand soap were not provided in executive room. Executives don't wash their hands, right?) Tried to explain that to a receptionist who just smiled back and didn't do anything. Ended up buying soap in the next door convenience store, not a big deal though. Bathroom is designed in a way that towel hooks are behind the door. So washing hands was an interesting exercise: - go inside the bathroom - close the door to have access to bath towels - wash your hands - open the door and leave the bathroom Doesn't sound convenient to me. On the positive side, slippers were provided. Mould in the bathroom.

Pros: Absolutely beautiful staff and very nice classic rooms

Cons: Very nice classic hotel

Pros: Location is very good. Everything is close by. The hotel looks amazing!!

Cons: The hotel rooms are a bit outdated. Bathroom was not finished very well and the toilet was in the shower area. A lot of ants (but that is hard to overcome)

Pros: The location was perfect! In the middle of the city so for some yet too crowded. The hotel is a replica of an old Greek style house.

Cons: The cleaning must be better! Not the Indonesian standard but the Western standard should be leading.

Pros: Location

Cons: The facilities

Pros: The location is very close to Brawijaya university and Politeknik. A lots of çonvenience store and restaurants nearby.

Cons: Limited choise of foods. Bed and pillow comfort are average, should be more comfy.

Pros: Good location

Cons: The room small but its worth the price..

Cons: Nothing

Pros: The location

Pros: The staff and the cleanliness

Cons: The variation of breakfast, it should be a bit more varied . There is no tea and coffee in the room

Pros: good accomadation around (Tugu Hotel&Bar@Bakery)

Cons: Dirty: blankets are not clean, cigaretts, hairs in bathroom, bad smelling everywhere, moulds in the corners.

Pros: The location is okay

Cons: - The building seems very old that makes some furniture is not in good condition - the cleanliness is very poor, i found two dead-cockroaches in the room. - the room is stink and damp - one of the pillow smells like someone sweat! I thought it was not cleaned.

Pros: Great location. Good value.

Cons: WiFi terrible.

Pros: We chose the property because of the location. Other facility offered became less important.

Cons: Plumbing needs to be upgraded. The jet shower leaks, and no hot water. Bathroom desperately needs renovation. Most guest dont need bathtub anymore.

Pros: nearby tugu

Cons: very old hotel and fasilities

Pros: Staff

Cons: The room was not clean......Too much People in the hotel ....the People smoke inside...i dont understand why this hotel is in lovely planet. ....So sad. ..its too much expensive. ...

Pros: Location is ideal. Close to the centre and the hotel has a good Indonesian vibe and interior in the public areas.

Cons: Hotel has outdated rooms.

Pros: Location

Cons: Parking