Good to know
|Distance to city centre||0,1 km|
|Nearest airport||Manila Ninoy Aquino Intl|
|Distance to airport||5,8 km|
|"Beautiful hotel and so comfortable."||(in 94 reviews)|
|"Great stay, great service, great location"||(in 91 reviews)|
|"Excellent location Attentive staff Fantastic buffet."||(in 133 reviews)|
|"needs some major updating"||(in 6 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 147 reviews|
|birthday cake||in 26 reviews|
|buffet breakfast||in 153 reviews|
|close to the shopping||in 5 reviews|
|excellent service||in 136 reviews|
|food was good||in 91 reviews|
|great location||in 172 reviews|
|horizon club||in 37 reviews|
|horizon lounge||in 36 reviews|
|lobby||in 39 reviews|
|located in the heart||in 5 reviews|
|makati||in 26 reviews|
|rooms are in need of a renovation||in 6 reviews|
|service is good||in 120 reviews|
|shangri la||in 10 reviews|
|staff are very helpful||in 286 reviews|
|star hotel||in 151 reviews|
|swimming pool||in 67 reviews|
|wedding anniversary||in 9 reviews|
Great staff, location and aesthetics .
We have to be moved rooms due to a damp smell
My husband is Muslim and so is my child. We had breakfast at circles and there was a vegetable quiche on display. He clarified with the staff if it was purely veggies inside the quiche. Staff confirmed that yes its only vegetables. He was about to feed it to our child when we saw there was pork in it. Good thing my child didnt eat the quiche. Service recovery was not empathetic even if both asst dir of f&b, exec sous chef and the head chef in circles spoke to us. I dont think they understood the gravity of such mistake. It was just horrible. We will never stay there again. Staff needs training. On another note, one staff in circles was also full of promises but doesnt deliver. Everytime you ask for something, his response - we will send it to your table and it never happened. Check in was amazing. Concierge is very good. On a positive note. But the experience in f&b brought the experience to a very poor one.
no bidet in our bathroom
the room is spacious. beds are very comfy. the staffs are accommodating.
our room's bathroom doesn't have a bidet.
Fabulous facilities as would be expected. Breakfast buffet was delicious. Really good hotel gym. We paid extra for late check out and lounge use which was also great. Staff are just lovely!
We arrived late in the evening 9.30pm exhausted and only stayed one night. When we arrived to the room it smelled very damp and it continued the whole time we were there. We had arrived too late to say anything as it would’ve taken longer to get into the room and we were exhausted. Also we paid for late check out until 5pm and our cards stopped working at 4.30 so we had to go to reception and get new cards which wasn’t ideal as we needed to shower and pack before check out
With a stay at Makati Shangri-la Hotel, Manila, you'll be centrally located in Makati, just a 4-minute walk from Ayala Center and 7 minutes by foot from Greenbelt Shopping Mall. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 20 353 reviews
Things to know
- Friendly service
- Professional service
- Great reception
Policies vary by room type and provider.
FAQs when booking at Makati Shangri-La Manila
Where is Makati Shangri-La Manila located?
Makati Shangri-La Manila is located at Ayala Ave. Corner Makati Ave., 0,1 km from the centre of Makati. Ayala Museum is the closest landmark to Makati Shangri-La Manila.
When is check-in time and check-out time at Makati Shangri-La Manila?
Check-in time is 14:00 and check-out time is 12:00 at Makati Shangri-La Manila.
Does Makati Shangri-La Manila offer free Wi-Fi?
Yes, Makati Shangri-La Manila offers free Wi-Fi.
Does Makati Shangri-La Manila offer free parking?
Yes, Makati Shangri-La Manila offers free parking.
Does Makati Shangri-La Manila offer free airport shuttle service?
No, Makati Shangri-La Manila does not offer free airport shuttle service.
How far is Makati Shangri-La Manila from the airport?
Makati Shangri-La Manila is 5,8 km from Manila Ninoy Aquino Intl. Makati Shangri-La Manila is 86,1 km from Angeles City Clark Intl.
Can you bring pets to Makati Shangri-La Manila?
No, pets are not allowed at Makati Shangri-La Manila.
Does Makati Shangri-La Manila have a pool?
Yes, Makati Shangri-La Manila has a pool on-site.
Most popular landmarks
- Ayala Museum 128 m
- Ayala Center 211 m
- Makati Stock Exchange Center 215 m
- Greenbelt Chapel 257 m
- Glorietta Mall 336 m
- Greenbelt Shopping Mall 367 m
|Manila Ninoy Aquino Intl||5,8 km|
|Angeles City Clark Intl||86,1 km|