Good to know
Distance to city centre
Distance to airport
|"Perfect location and friendly staff!"||(in 176 reviews)|
|"Very cooperative, friendly and helpful staff"||(in 120 reviews)|
|"Lovely comfortable and quiet room."||(in 95 reviews)|
|"Very bad noise isolation"||(in 12 reviews)|
|"The hotel room smelt absolutely horrible."||(in 49 reviews)|
|"The bathroom had a very unpleasant smell."||(in 13 reviews)|
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Amazing spot in the city. Very centric.
Great location...decent room, good breakfast,
I've arrived on Fri noon to a room which was super noisy due to some building work...heavy duty drilling non stop. I have reported it to the reception and receptionists disregarded my complain by brushing me off that they dont have any work happening at the premises. I have invited her t9 my room for which she replied - I believe you I dont have to ho there, but thats just nothing to do with us. She hasnt offered another room, no compansation not even appology. I left premises to spend time out so didnt mind, however on Saturday morning at 8am was woke up to noise of pneumatic drilling.. after breakfast I have asked reception if I could have late checkout 2h later as hotel is not full. I was told that its no problem as the room is available but I have to pay extra €20. So I think all in all Petite Palace on Arenal knows how to ask for your money (€125 room) but doesnt know how to provide service. Dreadful stay in absolutely great area of beautiful city
Excellent location, close to all tourist attraction, friendly staff!
If you want to do late check out it cost 10 euros per hour!
Super convenient location, less than 2 minutes walk from Puerta del Sol and the associated transit station. Lots of restaurants and stores in the immediate vicinity. The room was clean, great bathroom, windows that opened onto a courtyard, so no noise. The breakfast was downstairs in the barrel vaulted basement and very good. Polite and helpful staff.
The mattress is really quite firm, tossed and turned a lot. Because of the shape of the room, the bed was stuck in almost an alcove, which didn't leave space for a nightstand on one side of the bed.
All was good
With a stay at Petit Palace Arenal, you'll be centrally located in Madrid, steps from Joy Madrid and Puerta del Sol. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
based on 3 537 reviews
Things to know
- Clean rooms
- Wonderful sightseeing
- Friendly service
Policies vary by room type and provider.
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Reviews about Petit Palace Arenal
Most popular landmarks
- Plaza Mayor 186 m
- Puerta del Sol 249 m
- Mercado de San Miguel 307 m
- El Oso y el Madroño 324 m
- Plaza de la Villa 0,4 km
- Plaza de Oriente 0,5 km
|Madrid Barajas||13,8 km|
|Madrid - Sol||307 m|
|Madrid - Hostal Vázquez de Mella||0,7 km|