Hotel Caballero Errante

Looked elegant and the decor gave a regal feeling

The plumbing was awful, the shower a mere trickle, with a flow barely enough to rinse off the soap. The hand basin did not drain and overflowed before I could finish to wash my hands and face. Pillows flimsy and not enough support, the single blanket is not enough at this time of year. All led to a poor experience of what looked to be a nice hotel. It gets a thumbs down.

The room had a disgusting smell of cigarette smoke. Obviously accumulated over many years. I had to open the windows it was so bad, then could not sleep as it was so cold. When I pulled the covers up the smell was even on them. I think the room number was 201? I have never experienced anything as bad as this anywhere.

Caro y malo

Esta bien ubicado. Cerca a una estación del metro

El ascensor no cubre los 4 pisos del hotel. La cama es pequeña. Los pisos resbalosos El desayuno es bastante pobre Las camas tienen una sola almohada grande en vez de 2 medianas. Hay una sola persona para atender y en momentos de aglomeración, El tiempo de espera es eterno

Proximity to our son's apartment only 1km away, the prime reason for staying there.

Advertised as being in the "Heart of Madrid", which is untrue. Too warm at night, no instructions for heating or air-con. Incorrect instructions for tv. and phone. Curtains not working properly, as in so many hotels. Just minor things, but needing attention.

Being close to the metro station, and a 24 h supermarket, and mineral water

The bathroom was smelly, Nobody took care about my complain for the broken radiator in the bathroom. Wireless Internet was terrible, even though I was at the 1st floor, and extremely slow when I was using wired internet. TV channels limited to 6 ones. Heater was not warming up the room enough.

Secure locker for personal, important stuff, lights and TV synchronized with door lock.

central location . good help and advice from staff

food and drink overpriced compared with local restaurants

room