Good to know
Value for money
Distance to city centre
Distance to airport
|"Very friendly and helpful staff"||(in 43 reviews)|
|"Great location and helpful staff."||(in 55 reviews)|
|"Nice breakfast, clean and spacious room"||(in 74 reviews)|
|"No tea/coffee facilities in room."||(in 4 reviews)|
Time of year
Show reviews that mention
As we had an Ave to catch, the lication was perfect. If it hadn’t been for the lockdown, we would have gone to the Reina Sofia or Prado which are a stone’s throw away. Staff was really nice
We were pretty much the only people in the hotel and were expecting an amazing brekkie after the pics we saw online plus having paid 11€ each as an extra. We were SO disappointed to see that they had made a tiny effort- cereals (which I don’t eat), some over ripe fruit, bread, butter, 1 type of marmalade I don’t like, some yoghurt...which they blamed on the corona situation whereas the supermarkets were all open. After we complained, they got us some ham and cheese. Definitely not worth the extra we paid
Super comfy beds, beautiful hotel, wonderful staff
Very comfortable, large bed. Some difficulty in adjusting and controlling the a/c. Good choice of toiletries in bathroom. Cold buffet had good selection, hot buffet limited, and avoided after first sample! Coffee Nespresso machine good, but coffee only luke warm! All staff very helpful and friendly.
Poor choice of menu in lobby bar very limited.
Breakfast was excellent. Good variety. Staff excellent.
AC Hotel Carlton Madrid is located in the heart of Madrid, near the Retiro Park, the Botanic Gardens, and the Atocha train and metro station. It is also just a stone's throw away from the most popular shops and business areas in the city. This 122-bedroom urban hotel features a Wi-Fi Internet connection throughout all communal areas and a bar where you will find a tempting menu of salads and sandwiches throughout the day. It is minutes away from the Prado, Reina Sofia, and Thyssen-Bornemisza art galleries as well as the Casa Encendida and Caixa Forum cultural centres, ensuring that our guests are within arm's reach of some of the most famous art galleries in Spain. The AC Hotel Carlton Madrid is perfectly located to allow easy access to the historical city centre, Plaza Mayor, Puerta del Sol, and other essential Madrid landmarks.
based on 1 346 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at AC Hotel by Marriott Carlton Madrid
Does AC Hotel by Marriott Carlton Madrid have special cancellation policies due to coronavirus (COVID-19)?
Where is AC Hotel by Marriott Carlton Madrid located?
When is check-in time and check-out time at AC Hotel by Marriott Carlton Madrid?
Does AC Hotel by Marriott Carlton Madrid offer free Wi-Fi?
Does AC Hotel by Marriott Carlton Madrid offer free parking?
Does AC Hotel by Marriott Carlton Madrid offer free airport shuttle service?
How far is AC Hotel by Marriott Carlton Madrid from the airport?
Can you bring pets to AC Hotel by Marriott Carlton Madrid?
Does AC Hotel by Marriott Carlton Madrid have a pool?
Most popular landmarks
- Museo Nacional Centro de Arte Reina Sofía 320 m
- Museo del Prado 1 km
- Museo Thyssen-Bornemisza 1,2 km
- El Rastro 1,3 km
- Parque del Retiro 1,4 km
- Museo Naval 1,4 km