|"Breakfast staff are exceptionally friendly"||(in 12 reviews)|
|"Well located helpful staff."||(in 17 reviews)|
|"Great location, very helpful staff."||(in 32 reviews)|
|"water pressure is too low"||(in 2 reviews)|
|"Room smelled very strongly of mold/mustiness."||(in 10 reviews)|
|"Hotel a bit dated."||(in 3 reviews)|
Never again - staff ruined my vacation
The hotel had no record of my confirmed and paid booking when I arrived. I showed them my confirmation and payment record, and after puzzling over it for an hour they shuttled me to their "resort" far out of town without apology. I was put in what must have been an overflow room that smelled like sewage. They refused to offer any refund and said that I had to take it up with the website. I was stranded there and forced to eat at the overpriced resort restaurant because it was late and there was no way back. The next morning, after a long wait, I was moved back to a room at the main hotel, again without apology. The room I was placed in was entirely average and the internet did not work. Luang Prabang is a lovely city, but I lost half of my two days there dealing with this hotel and its incompetent staff. Location is the only upside, but there are plenty of lovely looking guesthouses in town that I have no doubt would offer a superior experience for 1/4 the price.
Room is big, nice.
The smell from toilet, though it is clean but smell not gone.
When you stay at Villa Santi Hotel in Luang Prabang, you'll be in the historical district, within a 10-minute walk of Night Market and Wat Xieng Thong. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 128 reviews
Policies vary by room type and provider.
Villa Santi Hotel is located at Royal Sakkarine Road, Ban Wat Sene, 1,1 km from the centre of Luang Prabang. Golden City Temple is the closest landmark to Villa Santi Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Villa Santi Hotel.
Yes, Villa Santi Hotel offers free Wi-Fi.
No, Villa Santi Hotel does not offer free parking.
No, Villa Santi Hotel does not offer free airport shuttle service.
Villa Santi Hotel is 2,3 km from Luang Prabang. Villa Santi Hotel is 88,9 km from Muang Xai Oudomxay.
No, pets are not allowed at Villa Santi Hotel.
Yes, Villa Santi Hotel has a pool on-site.