Novotel London West

1 Shortlands, London, W6 8DR, United Kingdom
+44 208 741 1555

Cheapest
rate per night

7,8

Good
based on 13 178 reviews
Novotel London West - London, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
AccorHotels.com R1 664
Booking.com R1 739
Expedia R1 764
AccorHotels.com
Booking.com
Expedia

Good to know

Distance to city centre 6,6 km
Location rating 9,1
Nearest airport London Heathrow
Distance to airport 16,5 km

Rooms

Check-in
Check-out

Superior rooms

R1 664+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
R1 664 per night
IMAGE
Unknown
R1 739 per night
IMAGE
Unknown
R1 764 per night
IMAGE
Unknown
R1 822 per night
IMAGE
Unknown
R1 822 per night
IMAGE
Unknown
R1 879 per night
IMAGE
Queen bed
R1 941 per night
IMAGE
Unknown
R1 943 per night
IMAGE
Unknown
R1 958 per night
IMAGE
Unknown
R2 030 per night
IMAGE
Unknown
R2 138 per night
IMAGE
Queen bed
R2 179 per night
IMAGE
Queen bed
R2 219 per night
IMAGE
Queen bed
R2 255 per night
IMAGE
Unknown
R2 259 per night
IMAGE
Unknown
R2 323 per night
IMAGE
Unknown
R2 391 per night
IMAGE
Queen bed
R2 580 per night
IMAGE
Queen bed
R2 719 per night
IMAGE
Queen bed
R2 850 per night
IMAGE
Unknown
R3 044 per night
IMAGE
Queen bed
R3 457 per night

Double rooms

R2 047+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R2 047 per night
IMAGE
Unknown
R2 086 per night

Executive rooms

R2 065+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R2 065 per night
IMAGE
Unknown
R2 087 per night
IMAGE
Unknown
R2 514 per night

Standard rooms

R1 802+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 802 per night
IMAGE
Unknown
R1 808 per night
IMAGE
Unknown
R1 903 per night
IMAGE
Unknown
R1 917 per night
IMAGE
Unknown
R2 018 per night
IMAGE
Unknown
R2 022 per night
IMAGE
Unknown
R2 121 per night
IMAGE
Unknown
R2 592 per night
IMAGE
Unknown
R3 034 per night

Reviews

Pros

Cons

Traveller rating

485
296
115
24
1

Time of year

Traveller type

Show reviews that mention

+
breakfast was good in 232 reviews
car park in 105 reviews
central london in 12 reviews
coffee machine in 72 reviews
comfy bed in 137 reviews
good bar in 80 reviews
good breakfast in 238 reviews
great choice in 13 reviews
great location in 291 reviews
hammersmith apollo in 18 reviews
hammersmith station in 30 reviews
modern hotel in 190 reviews
near tube in 49 reviews
olympia exhibition in 32 reviews
parking charges in 71 reviews
public transport in 21 reviews
quiet room in 377 reviews
room service in 76 reviews
staff were friendly in 444 reviews
upgraded to an executive in 9 reviews
walk from hammersmith in 6 reviews
  • Good
    Oct 2019
    7,9

    Hotel is clean, close to all public transportation.

    There was a remaining chewing gum opened pack beside the coffee that was obviously forgotten from the previous guest. I am attaching photos of the gum. The worst thing in this hotel is the concierge. Ive been staying here for 2 years and come very frequently and the concierge is NEVER available. You always have to call a number on his empty desk for him to come. Quite annoying.

  • Excellent
    Oct 2019
    9,2

    All staff members were really nice and helpful.

    Breakfast was good but missing a little bit of veggies & olive oil for a fresh salad

  • Mediocre
    Oct 2019
    2,5

    Checking out.

    Arrived at 1130pm, we had reserved a twin room with two single beds roughly one month in advance of our stay. Our room had been given to someone else as the hotel assumed we were not arriving. We were not told this at reception by the condescending check in assistant. We found this out when we arrived in our room. We also discovered stained sheets when we arrived. We called down to the manager to come up and resolve this. I had purposely booked single beds due to personal reasons, to share a double was not acceptable. The manager was reasonable and offered to refund 50% of the stay. Considering they had double booked, they weren’t losing any money so really this was the least that should’ve been done. Sheets were also changed. During check in I was told that the transaction on my card was authorisation only and we’d be charged when we checked out, it was not, they took the full amount for the stay in advance. I believe this was based upon my appearance, and was solely down to a judgmental receptionist. FYI this is not an expensive hotel, I stayed here for convenience only. I was having major surgery the following day, and was dressed in a hoody for comfort. Not because I’m a reprobate. The following morning I complained to a new batch of condescending receptionists regarding the refund, I was fobbed off again. No full apology for our inconvenience and treatment has been made. I’m still waiting. It also took four days after check out for the refund to appear. I would never recommend a Novotel again. There was no excuse for the way we were treated and frankly you should all be disgusted, and retrained in the correct way to speak with customers ( oh and humans in general). You could also do with giving the hotel a good clean, it’s gross.

  • Excellent
    Oct 2019
    9,6

    Dinnrr Service in the bar

    Rooms a little too hot

  • Okay
    Oct 2019
    5,0

    ok breakfast ok location

    rooms too hot

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About

Overview

The Novotel London West is in an amazing location near to the subway which makes it a great home base for exploring London. There is a well-equipped fitness suite as well as a bar for relaxing with a cocktail. Guests can also take their meals at one of the onsite restaurants; either the Artisan Grill, which offers gourmet menu options, or the Aroma Restaurant, which has a buffet of international cuisine choices. The Lounge Bar has outdoor seating and guests can sample small plates there. The property is equipped with free WiFi, and the hotel is pet-friendly.

The rooms are quite spacious and decked out in chic and modern furnishings. Each room has a private bathroom where guests will find a comfortable bathrobe provided. Guest rooms also have televisions with satellite channels, minibars, safes, and Nespresso coffee machines. There a couple of room styles to choose from including the Superior Room, Junior Suite, Executive Room, and the Executive Premium Room.

Just a five-minute walk away from the Hammersmith Apollo, the Novotel London West will allow you easy access to all of the area attractions. Also nearby is the Broadway Shopping Center which is also within walking distance. The world-famous Kensington High Street is about 15 minutes' walking distance from the Novotel London West, and Heathrow Airport can be reached with a 20-minute drive. Other nearby attractions include Hyde Park, Buckingham Palace, and Piccadilly Circus. Trafalgar Square, the London Eye, the House of Parliament, and Big Ben are less than five miles away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,8 Good

based on 13 178 reviews

9,1

Location

8,2

Breakfast

7,9

WiFi

6,1

Room

Things to know

  • Friendly service
  • Great reception

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
24-hour front desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Lift
Business centre
Hairdryer
Parking (surcharge)
EV charging station
Babysitting or child care
Gift shop
Laundry facilities
Hot tub
Beauty salon
Air-conditioned
Airport shuttle

Photos

Novotel London West - London - Building All photos (35)
Novotel London West - London - Attractions Attractions (1)
Novotel London West - London - Banquet hall Banquets (1)
Novotel London West - London - Bar Bar (2)
Novotel London West - London - Bathroom Bathroom (5)

Location

Most popular landmarks

  • Natural History Museum 3 km
  • Science Museum 3,2 km
  • Victoria and Albert Museum 3,3 km
  • Hyde Park 3,7 km
  • Buckingham Palace 5,5 km
  • St James's Palace 5,8 km

About the neighbourhood

Hammersmith and Fulham is known for: trendy, casual pubs, old-world charm

More

Getting around

London Heathrow 16,5 km
London City 18,7 km
Kensington Olympia, Greater London 1 km
London Shepherds Bush 1,5 km

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