The Chapter Hotels - Lancaster Gate

4 stars
7,7
Good
based on 4362 reviews
4 362 reviews
36 Lancaster Gate, London, W2 3NA, United Kingdom
36 Lancaster Gate, London
+44 207 402 1101
Tue 28/7
-
Wed 29/7
2 guests, 1 room
Deals from
R367
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
R367
Superior room, bed type unknown
R1 442
Double room, bed type unknown
R1 461
35 more The Chapter Hotels - Lancaster Gate deals
35 more The Chapter Hotels - Lancaster Gate deals
Other
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Just a 10-minute walk from Lancaster Gate Tube Station, Arbor Hyde Park has a convenient setting, making it an ideal place to stay while in London. It also overlooks Hyde Park.

An express check-in and check-out feature, luggage storage and a 24-hour reception are just some of the available services at the hotel. Wireless internet is also provided.

Rooms are air-conditioned and come with premium amenities such as slippers, a flat-screen TV and a coffee maker. They each offer a bathtub, a desk and an alarm clock.

Arbor Hyde Park is within walking distance of Hyde Park, Regent's Canal and Kensington Palace. Queensway, the Great Western Railway War Memorial and Kensington Gardens are within a 10-minute walk and London Heathrow Airport is 30 minutes' drive away.

7,7
Good
4362 reviews

Latest deals for The Chapter Hotels - Lancaster Gate

Tue 28/7
-
Wed 29/7
Deluxe room, bed type unknown
R367
nightly with fees
Superior room, bed type unknown
R1 771
nightly with fees
Executive room, bed type unknown
R7 302
nightly with fees
Superior room, bed type unknown
R1 442
nightly with fees
Standard Room, bed type unknown
R2 938
nightly with fees
Executive room, bed type unknown
R5 679
nightly with fees
Double room, bed type unknown
R1 461
nightly with fees
Superior room, bed type unknown
R1 609
nightly with fees
Deluxe room, bed type unknown
R1 741
nightly with fees
Standard Room, bed type unknown
R1 545
nightly with fees
Superior room, bed type unknown
R1 832
nightly with fees
Double room, bed type unknown
R2 248
nightly with fees
Superior room, 1 twin bed
R1 590
nightly with fees
Double room, bed type unknown
R2 172
nightly with fees
Deluxe room, bed type unknown
R2 772
nightly with fees
Standard Room, bed type unknown
R1 743
nightly with fees
Executive room, bed type unknown
R2 839
nightly with fees
Deluxe room, bed type unknown
R3 365
nightly with fees
Superior room, bed type unknown
R1 968
nightly with fees
Double room, bed type unknown
R3 597
nightly with fees
Executive room, bed type unknown
R3 824
nightly with fees
Standard Room, bed type unknown
R2 092
nightly with fees
Superior room, bed type unknown
R2 246
nightly with fees
Double room, bed type unknown
R2 277
nightly with fees
Standard Room, bed type unknown
R2 412
nightly with fees
Superior room, bed type unknown
R4 047
nightly with fees
Executive room, bed type unknown
R6 007
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Chapter Hotels - Lancaster Gate

  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Laundry facilities
  • Hairdryer
  • Express check-out

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Services and conveniences

  • Wake-up service
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

General

  • Window
  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Lockers
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Lift
  • Accessible by lift
  • No smoking
  • Non-feather pillow

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property

Media and entertainment

  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available

Reviews of The Chapter Hotels - Lancaster Gate

7,7
Good
4362 verified ratings
Wonderful
1351
Very good
856
Good
748
Okay
407
Fair
385
Mediocre
184
Poor
431

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, often highlighting its proximity to Hyde Park, restaurants, and public transport. Many mention the staff as friendly, helpful, and professional, with several positive experiences at check-in and check-out. Room comfort and size receive mixed feedback, with some guests finding rooms spacious and beds comfortable, while others report cramped spaces or uncomfortable beds. Cleanliness is generally adequate, though a few reviews note issues with room or bathroom hygiene. Breakfast is described as sufficient but lacking variety. Overall, the hotel is valued for its location and service, though some improvements are needed in cleanliness and amenities.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness5 out of 10
Room Size4 out of 10
Breakfast4 out of 10
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Score by provider

All reviews

6.8
Okay
Michael L, Nov 2017
Pros (+) the staff was the best asset for the money
Cons (-) i don't feel it was a good bargain for the money but was better than most everything i found

Location

36 Lancaster Gate, London, W2 3NA

What's nearby

  • Hyde Park0.8 km
  • Oxford Street1.7 km
  • Harrods1.9 km
  • Buckingham Palace3 km
  • Piccadilly Circus3.2 km
  • Leicester Square3.5 km
  • Trafalgar Square3.6 km
  • Charing Cross3.7 km
  • Central London3.7 km
  • British Museum3.8 km
  • Strand4 km
  • Big Ben4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Chapter Hotels - Lancaster Gate

Low season

High season

March
March
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.

When to book a room at The Chapter Hotels - Lancaster Gate

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Chapter Hotels - Lancaster Gate

  • Where is The Chapter Hotels - Lancaster Gate located?

    The Chapter Hotels - Lancaster Gate is located at 36 Lancaster Gate in City of Westminster, 4,1 km from the centre of London. Hyde Park is the closest landmark to The Chapter Hotels - Lancaster Gate.

  • When is check-in time and check-out time at The Chapter Hotels - Lancaster Gate?

    Check-in time is 15:00 and check-out time is 12:00 at The Chapter Hotels - Lancaster Gate.

  • Does The Chapter Hotels - Lancaster Gate offer free Wi-Fi?

    Yes, The Chapter Hotels - Lancaster Gate offers free Wi-Fi.

  • How far is The Chapter Hotels - Lancaster Gate from the airport?

    The Chapter Hotels - Lancaster Gate is 15,9 km from London City.

  • How does KAYAK find such great The Chapter Hotels - Lancaster Gate hotel deals?

    KAYAK scours the web for all room deals available at The Chapter Hotels - Lancaster Gate in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Chapter Hotels - Lancaster Gate and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Chapter Hotels - Lancaster Gate.

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Cheapest

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3-star hotel
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3-star hotel
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4-star hotel
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Most recommended

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3-star hotel
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3-star hotel
Commodore Hotel8.2 Excellent (4 333 reviews)0,08 kmFitness centre, Room service, Free Wi-FiR2 382+
3-star hotel
Paddington Park Hotel7.9 Good (3 805 reviews)0,1 kmWi-Fi, Tea/coffee maker, Coffee machineR2 509+
3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,9
4,1 km
London City
15,9 km

Everything you need to know for your stay in London