Hotel Anabel

Clean rooms nice view pool view Breakfast good Close to strip walking distance Taxi from airport was €70 there was 7 of us On way back to the airport the taxi was €48 there was 4 of us. So it wasn’t too far. It’s about 30 mins in a taxi.

The staff were extremely rude especially the manager we all booked together 8 of us we asked for rooms on the same floor everyone but 2 of us were on the same floor & the manager was rude & abrupt about it. Just saying no. I didn’t like her tone or attitude. Also the noise was an issue even playing music on your phones was a problem we got a knock on the door practically every night to stop the noise A lady came & shouted in my friends face waving her hands around it was threatening behaviour this again was about noise! I wouldn’t stay again due to the constant issue about noise we wasn’t even noisy. Prior to arrival my friend wanted to book into my room I didn’t give her my booking number but she was able to ring up & change the booking without the staff speaking to me. I booked the hotel but it was so easy for someone else to ring up & change a booking without my say so & then when I questioned the staff they present as defensive & put down the phone on me! Very rude & unprofessional. The man on the phone said to me why am I ringing him take it up with my friend when he was the one that changed the booking without speaking to the main person who booked the rooms. The staff need to learn some customer service skills & how to talk to customers appropriately. This is the mannerism of the staff at this hotel they are down right rude. Only one guy was nice & I can’t remember his name but the rest were disrespectful. I won’t stay here again due to this