The Black Swan Lee-Lenox Ascend Hotel Collection
435 Laurel Street, Lee, MA 01238, United States
+1 413 243 2700
Cheapest
rate per night
8,5
Excellent
based on 443 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | R1 817 |
| Priceline | R1 817 |
| Hotwire | R1 847 |
Good to know
Value for money |
8,2 |
|---|---|
Distance to city centre |
2,1 km |
Location rating |
9,1 |
Nearest airport |
Hartford Bradley Intl |
Distance to airport |
63,5 km |
Rooms
King rooms
R1 817+
Bed type
Provider
Nightly base price
King bed
R1 817
per night
King bed
R2 001
per night
Standard rooms
R1 847+
Bed type
Provider
Nightly base price
King bed
R1 847
per night
Unknown
R1 912
per night
Unknown
R1 969
per night
Double bed
R2 001
per night
Double bed
R2 001
per night
Double bed
R2 214
per night
Double bed
R2 923
per night
Unknown
R2 932
per night
King bed
R3 044
per night
Double bed
R3 309
per night
Superior rooms
R3 805+
Bed type
Provider
Nightly base price
Unknown
R3 805
per night
Double rooms
R1 817+
Bed type
Provider
Nightly base price
Double bed
R1 817
per night
Double bed
R1 922
per night
Double bed
R2 001
per night
Double bed
R2 445
per night
Double bed
R2 479
per night
Reviews
Pros
| "Very friendly staff and immaculate rooms." | (in 45 reviews) |
|---|---|
| "Rooms clean, well appointed and comfortable" | (in 49 reviews) |
| "Great location and staff friendly." | (in 39 reviews) |
Cons
| "Room smelled, ac very noisy." | (in 23 reviews) |
|---|---|
| "Room smelled, ac very noisy." | (in 23 reviews) |
| "We did not eat the breakfast." | (in 27 reviews) |
Traveller rating
221
94
33
3
3
Time of year
Traveller type
Show reviews that mention
+
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GoodMar 20178,0
Hotel in the Berkshires close to everything
The staff was incredibly friendly and offered us some good suggestions on places to go. We ended up visiting the different small towns in the area, and in that regard, you couldn't lose. This hotel was close to everything. The room was clean as well. Overall, it was a pretty good hotel.
The beds were fine, but the pillows were terrible. For some reason they were super inflated and as you slept they would shrink down by a lot. So, they were impossible to sleep two pillows high, and one pillow would end up flat like a pancake. Also, for a king bed, there should be king pillows. One big issue we had, and it could be limited to us, was that there was very little noise buffering, and we could hear everything in the hallway and from the room above us. That was frustrating when we really were looking for a good nights sleep. Also, if you have for t-mobile, prepare for no service at the hotel.
-
ExcellentFeb 20178,2
Weekend with the Wife
I liked the location. We liked the room and cleanliness. The front desk offers if you forgot a bathroom item they give you a replacement for free. The room had a fridge TV and DVD player. They have a nice Indian restaurant to eat at.
Lots of children running around very loud. They didn't have any lady products at the front desk, so we had to drive to the store. The door lock was broken and was difficult to open and close without it beeping loudly. The bathroom in room #117 had tile that was unfinished and jagged. We wanted to upgrade to a room with a fireplace but the fireplaces don't work we were told.
-
GoodOct 20166,8
Hotel needs serious cleaning but staff is very fri
Location by the lake. On-site Indian restaurant "Mint". Value for the money. Complimentary breakfast. Other hotels in the Berkshires were quite expensive so this was a good find overall but we will not stay here again.
The carpets were very dirty especially on the staircase. There is no elevator. The a/c in the window made a lot of noise
-
ExcellentApr 20169,1
Great location
Beautiful view of Laurel Lake, updated rooms, friendly staff. I would definitely stay here again.
Mattress needed to be rotated! I felt like I was falling off the edge half the night.
-
ExcellentNov 20149,1
Overall nice area/ location. Very clean and comfortable.
Breakfast area looked unkempt and could use some touch ups/ updating. Phone would ring at randome, but only one ring, went off a few times the middle of the night. Early in the AM, woke up to noises sounding like someone messing with the door/ door handle. ( no knock as if it was housekeeping)
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About
Overview
Black Swan Inn on the Lake offers guests traditional and charming lodgings at the foothills of the glorious Berkshire Mountains. Its location, rooms, and amenities make it an ideal for choice for couples on romantic getaway, families, and groups of friends alike.
Located in Lee, Massachusetts, along the shores of Laurel Lake, Black Swan Inn on the Lake is surrounded by natural beauty and close to many of the area’s top attractions. Here, guests will be near such sites as the Norman Rockwell Museum, Tanglewood Music Festival, Lee Premium Outlets, Berkshire Botanical Gardens, and Jacob’s Pillow.
Accommodations are sure to inspire a restful stay. Guests may choose king or queen rooms with one bed, double rooms with two, or spacious suites with one king bed, and many with saunas and balconies. All rooms are equipped with free Wi-Fi, refrigerators, workstations, flat-screen TVs, and cozy bedding.
Each morning, guests are invited to indulge in complimentary breakfast, a wonderful start to a day on the town. The onsite restaurant, Mint Indian Lakeside Dining, crafts fresh and flavorful Indian cuisine for lunch and dinner seven days a week.
Amenities and services at Black Swan Inn on the Lake are thoughtful and sure to impress. Guests can enjoy access to the fitness center and computer room. Rentals of water equipment, like kayaks, pontoons, and pedal boats, are fantastic for exploring the adjoining lake.
With a stay at Black Swan Inn on the Lake, guests are sure to enjoy the wonder of the outdoors, fine amenities, and tranquil rooms.
Features
8,5 Excellent
based on 443 reviews
8,8
Cleanliness
8,7
Comfort
8,7
Staff
8,2
Value for money
Check in |
15:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Radio
Business centre
Wake-up service
Internet
Daily housekeeping
Disabled access
Fax/photocopying
Linens
Towels
Fire extinguisher
Gift shop
Seating area
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Room service
Smoke alarms
Heating
Physical distancing in dining areas
Fishing
Board games/puzzles
Physical distancing rules
First-aid kit
iPhone dock
Snack bar
Sofa
Alarm clock
CCTV in common areas
CCTV outside property
No smoking
Balcony
Lake view
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Carpeted
24-hour security
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitised
Sauna
Food can be delivered to guest accommodation
Complimentary breakfast
Coffee machine
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Free parking
Picnic area
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Water sport facilities (on site)
Private bathroom
Private check-in/check-out
Wardrobe or closet
24-hour front desk
Designated smoking area
DVD player
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Photos
All photos
01 of 35
Reviews about The Black Swan Lee-Lenox Ascend Hotel Collection
“Room was comfortable”
“Our lakefront room with porch was the perfect getaway with friends. The Indian restaurant was fantastic. Will stay here again.”
“The Lake view was beautiful with autumn foliage. I chose this hotel for this view you won't regret it. A quiet peaceful environment with a comfy bed.”
“The beautiful location right on the lake and the docks on the water. The view from the lakeview rooms was lovely. The lovely, well-maintained lawn with Adirondack chairs. The delicious Indian food at Mint Indian restaurant (onsite). The helpfulness of the staff.”
“It was clean and a good location and had a beautiful view from the balcony.”
Location
Most popular landmarks
- Golden Hill Bridge 1,4 km
- St. George's Episcopal Church 1,9 km
- First Congregational Church 2 km
- Prime Outlets Lee 3,4 km
- Jacob's Pillow Dance 13,3 km
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