The Black Swan Lee - Lenox, an Ascend Collection Hotel

3 stars
435 Laurel Street, Lee, MA 01238, United States
Lee, MA
+1 413 243 2700
8,8
Very good
based on 1147 reviews
1 147 reviews
Thu 21/5
-
Fri 22/5
2 guests, 1 room
Deals from
R1 529
/Cheapest rate per night
Room type
Provider
Nightly total
King room
R1 529
Standard Room
R1 653
Double room
R1 685
31 more The Black Swan Lee - Lenox, an Ascend Collection Hotel deals
31 more The Black Swan Lee - Lenox, an Ascend Collection Hotel deals
Bedroom
Patio
Bedroom
Bedroom
Bedroom
Building
Building
Bedroom
Bedroom
Lobby
Conference room
Other
Bedroom
Bedroom
Other
Bedroom
Other
Other
Bedroom
Bedroom
Restaurant
Bedroom
Bedroom
Bedroom
Buffet
Building
Bedroom
Bedroom
Bedroom
Lobby
Dining room
Bedroom
Conference room
Building
Bedroom
Bedroom
Bedroom
Lobby
Bedroom
Conference room
Bedroom
Patio
Other
Bedroom
Bedroom
Building
Bedroom
Business centre
Buffet
Gym
Restaurant
Bedroom
Other
Other
Photos of The Black Swan Lee - Lenox, an Ascend Collection Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Within a 40-minute drive of Barnes Municipal Airport, Black Swan Inn an Ascend Collection Member provides a sauna and free wireless internet. It features a fitness centre, as well as a 24-hour business centre, meeting rooms and a 24-hour reception.

There are a range of amenities on offer to those staying at the hotel, including a vending machine, room service and a designated smoking area. Additionally, the multilingual staff are on hand to offer local information.

Every comfortable room at Black Swan Inn an Ascend Collection Member offers a refrigerator, as well as all the necessities for an enjoyable stay.

For those wishing to explore the great outdoors, the hotel is near popular fishing and scenic spots. It is also less than a 20-minute car trip from Tanglewood, the National Shrine of The Divine Mercy and the Berkshire Theatre Festival.

8,8
Very good rating
Based on 1 147 verified guest reviews

Latest deals for The Black Swan Lee - Lenox, an Ascend Collection Hotel

Thu 21/5
-
Fri 22/5
Deluxe room
2 queen beds
R2 817
nightly with fees
bed type unknown
R3 031
nightly with fees
2 queen beds
R3 107
nightly with fees
Queen room
2 queen beds
R2 388
nightly with fees
King room
1 king bed
R1 529
nightly with fees
1 king bed
R1 599
nightly with fees
1 king bed
R1 674
nightly with fees
Standard Room
1 king bed
R1 653
nightly with fees
bed type unknown
R1 658
nightly with fees
1 king bed
R1 859
nightly with fees
Double room
2 double beds
R1 685
nightly with fees
2 double beds
R1 745
nightly with fees
2 double beds
R2 154
nightly with fees
Superior room
1 king bed
R2 576
nightly with fees
2 queen beds
R3 966
nightly with fees
2 queen beds
R4 070
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Black Swan Lee - Lenox, an Ascend Collection Hotel

  • Private beach
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)

Things to do

  • Winery tours
  • Gift shop
  • Beach access
  • Fishing
  • Board games/puzzles
  • Water sport facilities (on site)
  • Snowboarding
  • Snowmobiling

Services and conveniences

  • ATM on-site
  • Business centre
  • Meeting/Banquet facilities
  • Room service
  • Shuttle service (free)
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Toilet with grab rails
  • Designated smoking area

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Private bathroom

General

  • Fireplace
  • Seating area
  • Interconnected room(s) available
  • Lake view
  • Telephone

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • DVD player

Outdoor

  • Terrace/Patio
  • Balcony
  • Picnic area
  • Private beach

Parking and transportation

  • EV charging station
  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Bedroom

  • Alarm clock

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Spa

  • Sauna

Reviews of The Black Swan Lee - Lenox, an Ascend Collection Hotel

8,8
Very good
1147 verified ratings
Wonderful
608
Very good
231
Good
162
Okay
54
Fair
57
Mediocre
13
Poor
22

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near the lake and local amenities, friendly and helpful service, and clean comfortable rooms with good bed comfort. The breakfast offerings were varied and well-liked, contributing positively to the stay. Some guests noted minor issues such as noise from thin walls and occasional maintenance concerns, but overall the experience was pleasant and relaxing with beautiful views and a welcoming atmosphere.
AI-generated from customer reviews
Location9.5 out of 10
Service8 out of 10
Breakfast8 out of 10
Cleanliness7.5 out of 10
Bed Comfort7.5 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Mariana, Jul 2021
Loved the hotel but it needs remodeling. Excellent location and fun lake activities.
8.0
Very good
Anonymous, Mar 2017
Pros (+) The staff was incredibly friendly and offered us some good suggestions on places to go. We ended up visiting the different small towns in the area, and in that regard, you couldn't lose. This hotel was close to everything. The room was clean as well. Overall, it was a pretty good hotel.
Cons (-) The beds were fine, but the pillows were terrible. For some reason they were super inflated and as you slept they would shrink down by a lot. So, they were impossible to sleep two pillows high, and one pillow would end up flat like a pancake. Also, for a king bed, there should be king pillows. One big issue we had, and it could be limited to us, was that there was very little noise buffering, and ...
Read more
8.2
Very good
Anonymous, Feb 2017
Pros (+) I liked the location. We liked the room and cleanliness. The front desk offers if you forgot a bathroom item they give you a replacement for free. The room had a fridge TV and DVD player. They have a nice Indian restaurant to eat at.
Cons (-) Lots of children running around very loud. They didn't have any lady products at the front desk, so we had to drive to the store. The door lock was broken and was difficult to open and close without it beeping loudly. The bathroom in room #117 had tile that was unfinished and jagged. We wanted to upgrade to a room with a fireplace but the fireplaces don't work we were told.
6.8
Okay
Anonymous, Oct 2016
Pros (+) Location by the lake. On-site Indian restaurant "Mint". Value for the money. Complimentary breakfast. Other hotels in the Berkshires were quite expensive so this was a good find overall but we will not stay here again.
Cons (-) The carpets were very dirty especially on the staircase. There is no elevator. The a/c in the window made a lot of noise

Location

435 Laurel Street, Lee, MA 01238

What's nearby

  • Golden Hill Bridge1.4 km
  • St. George's Episcopal Church1.9 km
  • First Congregational Church2.1 km
  • Prime Outlets Lee3.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Black Swan Lee - Lenox, an Ascend Collection Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Black Swan Lee - Lenox, an Ascend Collection Hotel

  • Where is The Black Swan Lee - Lenox, an Ascend Collection Hotel located?

    The Black Swan Lee - Lenox, an Ascend Collection Hotel is located at 435 Laurel Street, 2,2 km from the centre of Lee. Golden Hill Bridge is the closest landmark to The Black Swan Lee - Lenox, an Ascend Collection Hotel.

  • When is check-in time and check-out time at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at The Black Swan Lee - Lenox, an Ascend Collection Hotel.

  • Does The Black Swan Lee - Lenox, an Ascend Collection Hotel offer free Wi-Fi?

    Yes, The Black Swan Lee - Lenox, an Ascend Collection Hotel offers free Wi-Fi.

  • Does The Black Swan Lee - Lenox, an Ascend Collection Hotel offer free parking?

    Yes, The Black Swan Lee - Lenox, an Ascend Collection Hotel offers free parking.

  • How far is The Black Swan Lee - Lenox, an Ascend Collection Hotel from the airport?

    The Black Swan Lee - Lenox, an Ascend Collection Hotel is 63,6 km from Hartford Bradley Intl.

  • How does KAYAK find such great The Black Swan Lee - Lenox, an Ascend Collection Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Black Swan Lee - Lenox, an Ascend Collection Hotel in Lee and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Black Swan Lee - Lenox, an Ascend Collection Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Black Swan Lee - Lenox, an Ascend Collection Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Chambery Inn9 Excellent (346 reviews)1,59 kmAdults only, Room service, Free Wi-FiR3 142+
Rental
Berkshires Home Makeover ~ Immaculate Lakefront Getaway ~ Dreamy Sunsets!
9.7 Excellent (17 reviews)0,24 kmBalcony, air-conditioned, Coffee machineR16 167+
Rental
Lake View Berkshires Retreat - Private & Minutes to Lenox
10 Excellent (27 reviews)0,25 kmBalcony, air-conditioned, fireplaceR9 786+
Rental
Modern And Spacious Berkshires Retreat 5 Bdrm 3 Bath
10 Excellent (13 reviews)0,34 kmPool table, Balcony, air-conditionedR8 848+

Cheapest

See cheapest stays in Lee
3-star hotel
Chambery Inn9 Excellent (346 reviews)1,59 kmAdults only, Room service, Free Wi-FiR3 142+
Rental
Elegant 19th Century New England Newly Renovated 1br Vacation Rental
9.4 Excellent (27 reviews)1,68 kmWi-Fi, air-conditioned, Coffee machineR2 566+
Rental
2 Bedroom renovated townehouse, #5 , Beautifully decorated at Garfield House
10 Excellent (12 reviews)1,66 kmAir-conditioned, Coffee machine, barbecueR3 438+
Rental
Charming 2-bedroom house in peaceful Lee
0,4 kmWi-Fi, air-conditionedR3 454+

Most recommended

See most recommended stays in Lee
3-star hotel
Chambery Inn9 Excellent (346 reviews)1,59 kmAdults only, Room service, Free Wi-FiR3 142+
Rental
Lake View Berkshires Retreat - Private & Minutes to Lenox
10 Excellent (27 reviews)0,25 kmBalcony, air-conditioned, fireplaceR9 786+
Rental
Modern And Spacious Berkshires Retreat 5 Bdrm 3 Bath
10 Excellent (13 reviews)0,34 kmPool table, Balcony, air-conditionedR8 848+
Rental
4BR Home w/ Yard & BBQ, 5 min walk to downtown Lee
10 Excellent (9 reviews)1,27 kmAir-conditioned, barbecueR6 184+

Good to know

Value for money

Distance to city centre

8,9
2,2 km

Everything you need to know for your stay in Lee

Complete your trip to Lee

Hotels in Lee