Campanile Le Blanc Mesnil

It was close to the airport and was available during my travel.

The room was a little bit smelly, guess somebody smokes before. There was no water in the toilet and no toilet paper at all!

The shower was fine.

We arrived late, just after midnight. The gentleman at the reception was just ok. We had 3 bedrooms booked (1 level 5 and 2 level 8) with triple occupancy in each (a double and a single bed). One of the bedrooms only had a double bed. We tried to call the reception from our bedrooms to ask for an extra single bed, but the phone did not work. I tried to call the hotel reception from my phone (2 different numbers which we used before and worked well), overall 12 times...but nobody answered so my friends ended up 4 in a bed (2 adults and 2 children|). The bedroom cards only allowed us on the respective levels...The bathroom was dirty. The wifi code did not work and for the television we had to enter a code that did not work either In the morning I complained to the reception staff about all the above and she said that the night receptionist is on his own and therefore if there is a problem within the hotel he is not at the reception. The problem is that he doesn't have a phone with him, so reception calls are not forwarded to him. So, if you have a problem and if he is not at the reception, you have no way of contacting anybody in the hotel. As a compensation, they offered us free breakfast for the 9 of us. Also when we arrived at the hotel, it was a gated area with a night guard at the barrier. He suggested us to park the vehicle under a lamp post as he said the area was very unsafe with a lot of vehicles that were vandalised/broken into. We also saw in the parking some dodgy people in a car, we were definitely not reassured at all... In the morning, after breakfast, as my son was about to go out of the breakfast room to the parking, a staff member opened the door for him but asked for us to accompany him to the vehicle as she said it was not safe enough for a 14 year old boy to walk by himself from the hotel to the parking. At this point there were 4 policemen and a police car around the entrance of the hotel.