Elphin Motel & Serviced Apartments

The Queen-size bed was comfortable and the managers were pleasant people who tried to be helpful, but frankly in every other respect we were dissatisfied with our stay at this motel and we would not stay there again.

Judging from the various reviews I have seen the 2-bedroom apartments might possibly be OK but neither of the two single motel rooms that we saw were anything like the standard of the rooms shown on the website. My wife and I are both in our 70’s with mobility problems and had requested and received an email confirmation of the availability of disabled bathroom facilities. The room we were first given was a shock – it was small and dingy, with very little storage space and a tiny, old and dated bathroom with a shower cubicle that neither of us would have found easy to use. After complaining, we were moved to the room next door, which was simply a mirror of the first room, but at least it was lighter with the addition of an extra window and it had the full disabled bathroom facilities that we had expected. However, although the room was equipped with a small microwave, an electric jug, a toaster, a few bits of crockery and cutlery, there was absolutely nowhere to sit and eat – no table or bench top and just one small chair positioned at a tiny desk area. The right side of the bed had no side table or lamp and a small armchair had been placed in the space available there. A limited number of parking spaces are available adjacent to the units and are in a very narrow area that makes manoeuvring quite difficult. Parking is on a first-come-first served basis with none of the marked parking spaces allocated to specific units. If the parking areas near the rooms are all taken there are more spaces further down near the entrance to the site but this means a short walk up a slope to get to the rooms at the top of the site. As a result, with our reduced mobility problems we were very reluctant to go out at busy times and risk losing “our” parking slot next to the disabled room. Definitely not the place to stay if you have any physical disability.