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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a superb swimming pool, a great breakfast, and a nice pool area. Additionally, there are beauty salon services, a gift shop, and beach access for guests to enjoy.
How is the cleanliness of the hotel and its rooms?
Several guests have expressed concerns about the cleanliness of the hotel, mentioning issues such as dirty and old rooms, dirty bedding, and a need for renovation. Some guests reported encountering cockroaches and unclean bathrooms.
What practical information should guests know about the hotel's facilities?
The hotel has a big swimming pool suitable for families, but some facilities may not be fully operational, such as the water park and pool bar. Additionally, the hotel offers room service from 6-11pm.
What are guests saying about the hotel's customer service?
While some guests have praised the kind and helpful staff, others have expressed dissatisfaction with the poor room service, lack of housekeeping, and unresponsive front counter. However, the staff were accommodating in finding new rooms for some guests.
When is the best time to visit the hotel?
The hotel's high season is in February, offering a great location close to shops, restaurants, and the beach. However, guests have reported that the hotel is not well maintained and may need upgrades.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in November, which is the low season for the hotel.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Underwater World, Cenang Beach, and Muzium Laman Padi, making it an ideal base for exploring the area.
Check Room Maintenance
Some guests reported issues with room maintenance, including old facilities, dirty bedding, and broken showers. It's advisable to check the room's condition before finalizing the booking.
Be Mindful of Noise
Guests mentioned that noise from the disco and air conditioner compressors could be bothersome. Light sleepers may want to take this into consideration.
Inquire About Room Upgrades
Some guests were pleasantly surprised with room upgrades, so it might be worth inquiring about the possibility during the booking process.
Consider Alternative Dining Options
While the breakfast received mixed reviews, guests appreciated the nearby restaurants and shops, offering alternative dining choices.
Confirm Room Amenities
Some guests experienced issues with room amenities such as malfunctioning air conditioning, TV, and remote controls. It's advisable to confirm the functionality of these amenities upon check-in.
Manage Expectations for Facilities
The hotel's facilities, such as the wave pool and water slides, may not always be operational, so it's best to manage expectations regarding these amenities.
Seek Assistance from Friendly Staff
Despite the hotel's shortcomings, many guests praised the friendly and helpful nature of the staff. If you encounter any issues, the staff may be able to assist effectively.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Aseania Resort Langkawi is located at Simpang Tiga, 11,2 km from the centre of Langkawi. Underwater World is the closest landmark to Aseania Resort Langkawi.
Check-in time is 15:00 and check-out time is 12:00 at Aseania Resort Langkawi.
Yes, Aseania Resort Langkawi offers free Wi-Fi.
Aseania Resort Langkawi is 5,6 km from Langkawi. Aseania Resort Langkawi is 74 km from Alor Setar.
Yes, Aseania Resort Langkawi has a pool on-site.
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