Value for money
Distance to city centre
|Krakow J. Paul II Balice|
Distance to airport
|"Great breakfast and great facilities."||(in 102 reviews)|
|"Very clean and modern room"||(in 18 reviews)|
|"Rooms, breakfast, friendly staff and helpful."||(in 94 reviews)|
|"Was too far from old town"||(in 6 reviews)|
|"Tv receptions no choice of English Channel no CNN or BBC world"||(in 3 reviews)|
|"No steam in steam room and water cold in jacuzzi."||(in 2 reviews)|
|good breakfast||in 236 reviews|
|helpful staff||in 224 reviews|
|great hotel||in 171 reviews|
|swimming pool||in 121 reviews|
|spa facilities||in 100 reviews|
|great location||in 88 reviews|
|walk from the main square||in 48 reviews|
|old town||in 42 reviews|
|shopping centre||in 36 reviews|
|rooms were clean||in 25 reviews|
|good selection||in 24 reviews|
|bit far||in 21 reviews|
|english channel||in 21 reviews|
|jewish quarter||in 11 reviews|
|steam room||in 11 reviews|
|pillows were very soft||in 5 reviews|
A surprising gem with excellent service and a perf
The property was much bigger and offered much more than expected. They even have a sightseeing tour bus of Kraków, a spa, a salon, and 2 restaurants. The decor is to a high standard and the lobby presents like a pricier boutique hotel. This hotel is CLEAN! Not only was the room spotless, but every public area was totally clean and neat too. Even the children's play area! The pool was clean and the water was heated to the perfect temperature. The jacuzzi was awesome! Changing rooms, showers and lockers were also available. A receptionist was on hand to provide towels too. The included breakfast was served in a HUGE, beautifully decorated dining hall complete with tablecloths and place settings. The breakfast options were what you'd expect of a restaurant with many options. Fresh juicy fruits, eggs, bacon, pancakes, several different meats, lots of different salads and breads. This was far more and far better than a basic continental breakfast. And it was all delicious! We had an issue with our room lights and someone came within 5 minutes and fixed it. The staff was friendly and polite, as could be expected at a 5-star property in New York or London. The room was comfortable and well decorated with a great view of the river.
Major negative - no iron in the room! Guests are required to give the clothes to the staff for ironing service, and the up charge is steep. It cost around €20 for a business suit. I really did not like that and it was the very first time I have ever seen a hotel not provide the option to just get an iron and press your own clothes. It takes a few hours so I was lucky to call early. It was rather easy to hear people in rooms next door, especially when they spoke loud. Also, there were travelers with kids and those jerks had the kids running around and jumping up and down until maybe midnight, which could also be heard in the room. The sound proofing could be better. However, I would absolutely stay at this property again and recommend it to friends and family! They seem to have brisk business especially with international tourists and they deserve it!!
For anyone who likes to explore on foot.. River walk , within 10 mins of old Jewish Quarter , Kasimiertz, Schindler factory museum is direclty across river. Nice direct walk to town centre and castle. Spa facility is good. Staff very helpful Breakfast staff excellent , working a busy area offering plenty of variety of food / drink.
New build concrete construction therefore inevitable sound proofing issues.. I had someone pacing floor in room above in the early hours.. I suggest if you are a light sleeper, carry a set of ear plugs.. I sleep deeply so didn't bother me that much but you will hear people entering the rooms either side of you and toilets flushing. LIGHT SLEEPERS : EAR PLUGS
With a stay at Galaxy Hotel, you'll be centrally located in Krakow, within a 10-minute drive of Oskar Schindler Factory and Wawel Castle. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Krakow? This hotel has facilities measuring 4844 square feet (450 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 1 261 reviews
Value for money
Policies vary by room type and provider.
Galaxy Hotel is located at Ul. Gesia 22a in Grzegórzki, 1,8 km from the centre of Krakow. Żydowskie Muzeum Galicja is the closest landmark to Galaxy Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Galaxy Hotel.
Yes, Galaxy Hotel offers free Wi-Fi.
No, Galaxy Hotel does not offer free parking.
No, Galaxy Hotel does not offer free airport shuttle service.
Galaxy Hotel is 12,1 km from Krakow J. Paul II Balice. Galaxy Hotel is 77,9 km from Katowice Pyrzowice.
No, pets are not allowed at Galaxy Hotel.
Yes, Galaxy Hotel has a pool on-site.