Kolkata hotels near Forum Shopping Mall

Pros: One of the best properties I had ever stayed in Kolkata. I travel to Kolkata quite often nowadays because of my work and this is the first time I stayed at the Taj and I am happy I did. The staff are just brilliant always with a smile and willing to help. The facilities are well maintained. I think i found the second home in Kolkata

Pros: The staffs and service are great and the room is spacious. At the ground level has lots of restaurants for you to try. All are very famous and good to try

Cons: The room has musty smell and my bedsheet is damp. I guess because this city’s weather is super humid. I couldn’t sleep at night because of cold bedsheet and have to ask the staff to change a new set for me next day.

Pros: Everything

Cons: I couldn’t see cotton buds

Pros: It could be more better.

Cons: No swimming costume for the children. 28% tax should have been noticed to client beginning.

Pros: Staff were always exceptional

Cons: Beautiful hotel. Great food. Fantastic staff. Friendly helpful and professional

Pros: Every thing it’s just amazing

Cons: Nothing

Pros: Everything A class

Cons: Kolka Restaurant at Lobby’s food price is too high & their staffs always tried to push you for higher price food.

Pros: Hostility

Cons: Walk in restaurant customer

Pros: The personal touch that each staff gives- through attention, caring- if there is any issue it seemed the full team was aware of it. They ask whenever they come to know your room number- as if they know us personally. Tanmoy in particular was very cooperative and friendly.

Cons: The sense of handling emergencies

Pros: BEAUTIFUL

Cons: THE CHINESE FOOD IS VERY OLD FASHIONED,THOUGH PRESENTATION IS BEAUTIFUL.TOO MUCH STARCHY SAUCES.IN PRESENT TIMES MOST PEOPLE PREFER HEALTHIER NON CARBOHYDRATE SAUCES

Pros: The facility, restaurant and rooms were good

Cons: The reception staff are very rude and not welcoming

Pros: Cleanliness of the hotel is excellent. The staff at the Reception Area are wonderful. The heritage ambience is excellent. Has an old world charm.

Cons: The food is very average. Need to improve the tastefulness of food. Also, few Staff at the Restaurant need more training on customer service and need to update themselves on how to interact with guests to match the level of hospitality that we expect.

Pros: The location of the hotel would definitely become one plus point. The old town is really close and there are restaurants and shops nearby and thus commuting becomes really easy for a foreigner like me.

Cons: Upon my arrival at the hotel I handed over my hotel reservation to the receptionist. I booked a Deluxe Double room for myself but the hotel staff kept insisting me to accept a single room. I paid that extra bit of money just so I could enjoy my stay in a double room (NOT SINGLE!!) and this behaviour really put me off. Finally after few minutes of argument (and when I refused to take any other room other than the one I booked for) I was given a Deluxe double room. This is really a negative point for me because if the hotel policy is to allocate rooms upon availability OR the total number of guests then this should be clearly mentioned on the website to avoid the embarrassment.

Pros: location is great, the building itself is quite an antique, room is spatious,

Cons: the room is slightly worn, compared with the photo, the extra bed is made after arrival

Pros: Service was good . Staffs are friendly and cooperative .

Pros: I like their barbecue menu....and drinks were nice...the breakfast was well laid out. Options were okay...

Pros: The overall feel of the hotel is so nice that it overrides any other emotion you have. The in house dining was also a fine experience

Cons: Breakfast spread was poor and hence the quality of breakfast was surprising. I have been told that the hotel is working to give a better experience at breakfast.

Pros: Ambience

Cons: Rooms are small.

Cons: location is not great

Cons: They are misleading by informing they are on Park Street when actually they are not. Also the area is so crowded and local it is impossible to get taxis or transport easily. Very poor in all aspects

Cons: Miss communications among staffs of morning and night shift.We settled every thing even paid the Bill's in the morning but the night duty staff was not informed well about extra bed arrangement for which also we paid

Pros: Location

Cons: Everything else

Pros: Breakfast was ok type. Location is good, but the it was felt difficult by the taxis or ola, uber to find the place.

Cons: There is scope to improve the surrounding and front of the hotel

Pros: The location of the hotel was good. Quest Mall is in walking distance and New Market area is not far. All staff were really nice and helpful. Definitely going to stay there from next time

Pros: View is awesome nd transportation is good

Pros: Everything thing is good

Pros: It was clean and comfortable and on time service just the reception area was small

Cons: Reception area was small could be done more

Cons: Only issue was finding a taxi took time

Pros: Just the location.

Cons: The attitude of the people representing the hotel...I was forced to pay for the in room dining right at my door step when I asked could I pay when I check out then they rudely forced me to pay it then and there....I booked for a king size bed however when I got the room it was two single bed when asked they said please adjust by putting both the beds together...

Pros: Location

Cons: I asked staff to estimate taxi costs to various venues, there were always less than half of what the actual costs were.

Pros: It’s very poor/ not worth for my money , reception guys think that they top in the city, very rude , they should learn from like Taj & Hayath.... Over all very bad experience, never ever suggest anyone in this hotel...

Cons: It’s too poor rooms/ rates of food that i have to sell my one of assets to eat one dish

Pros: Hotel is old but standard service

Cons: Renovation

Pros: Location and (some) foods and that they provided complementary fruits to the room

Cons: Everything else is just pathetic In room amenities are old, AC makes a lot of noise, table lamps are old and untidy, extra bed they gave was extremely poor quality while they took same rent for all 3 guests, bathroom showers leak, other bathroom amenities are old/broken, the walls in the room are cracking, glass on the window is foggy and uncleaned at all times. Hardly any wardrobes The lobby staffs are most rude and greedy

Pros: facilities

Cons: rooms need to be updated

Pros: Overall Good Experience

Cons: Security Checks

Pros: It was very satisfactory with lots of varieties.

Cons: Your wheel chair access was not very safe. It needed 2 to 3 persons to manage to get u or down I needed a wheel chair. In accessible room there should be a non slippery mat in shower as a disabled person can slip easily on the wet floor having a shower which a normal person does not realise. I had to do dry wash only due to this.

Pros: When I booked the hotel I saw rates are including breakfast but when first day I went for breakfast they charge for two persons. I object the matter and decided to checkout the hotel. After the duty manager allowed me rest of the day free breakfast. Why booking. Com cheat with the customer. I faced same things in sydney mantra kent. Now I decided to boycott booking. Com. I have been cheated by two times.

Cons: I like you don't cheat any customer

Cons: The staff wasn't very friendly. At breakfast layout is limited and even for a small item like chilli cheese toast you have to hear no initially

Pros: The hospitality and treatment from each and every staff members at the hotel.

Cons: The value for money as my purpose was for an exam and there should have been considerations for that.